Jack’s Family Restaurant

  4.1 – 1,446 reviews   • Fast food restaurant

Social Profile:

Since 1960, Jacks has been serving Southern favorites like scratch-made biscuits, hand-breaded chicken fingers and hand-dipped milkshakes in their dining rooms and drive-thrus. Order Online, on the app, or drop by and visit us at our Sylacauga, Alabama store located at 911 North Broadway Avenue. Get your southern cravings satisfied at breakfast, lunch and dinner time.

Fast-food chain serving standard American eats such as burgers, fries & milkshakes.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Jack's Family Restaurant 35150

Hours

Thursday4 AM–10 PM
Friday4 AM–11 PM
Saturday4:30 AM–11 PM
Sunday5 AM–10 PM
Monday4 AM–10 PM
Tuesday4 AM–10 PM
Wednesday4 AM–10 PM

Address and Contact Information

Address: 911 N Broadway Ave, Sylacauga, AL 35150

Phone: (256) 249-4006

Website: https://locations.eatatjacks.com/al/sylacauga/911-n-broadway-ave/

Menu Photos

Order and Reservations

Order: Order online

eatatjacks.com

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Reviews

Rachael Bahr
My husband and I had a great experience here. The food was awesome and the precious cashier made my day. She has excellent customer service, a welcoming smile and Jack’s should be proud to have her as an employee. Keep up the good work, Kaila! You are doing a great job!
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Barbara Jones
Drove through the drive through today & ordered 2 thighs. Girl on speaker was very short & abrupt. Got to window, worker was rude. I paid & drove off with my bag. Got home & had 3 chicken fingers & fries…no thighs. I tried for 30 minutes to call & report the incident…no one answered the phone after letting it ring forever. I finally got through & spoke to a manager who apologized & said she had sent the rude employee home. This is the 2nd time in 2 weeks I’ve had a similar experience. Jacks really needs to work on customer service. I’m not sure I’ll be back.
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Jerry Mays
The fo9d is always good but its hit or miss if the drive through staff is friendly. Today they weren’t friendly at all. They don’t say thank you or even make eye contact when they hand me my food.
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Shelia Gaddis
Pulled up to speaker and was spoken to really fast Holly the cashier was very friendly and helpful and she always make me feel welcome Holly 1 amazing person
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Callie Forbus
Whenever I’m in town I always stop by Jacks in Sylacauga. They never disappoint! Will forever be a place we stop by to get some good ol fried chicken
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Blaine Wherley
That crew that was on at 6:45 PM 9/19/25 deserves a raise! That was the best 4 cheeseburgers I ever ate in my life! Good job!!
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janice nichols
Stopped here on my way to Talladega. Long line in drive thru so I went inside and ordered to go. Food was perfect and hot and friendly employee’s that worked nonstop getting orders out in a timely manner. No one was on their cell phones or laughing and talking about whatever. Nice to come and see people who take pride in their customer service.
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Adam Chance
Waited at drive through for 17 minutes only for food to be wrong. If this place wasn’t on my end of town I’d never eat here. We give it another chance every couple of weeks only to be disappointed.
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Kandis Denton
The atmosphere was horrible they need to have people wiping down the tables don’t know one want to come in and sit down at a dirty table but the food was good and I actually do believe they need to do something about their drinks they all tasted awful.
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Nina Hunt
The Service is always good and the food is great when you need to grab a bite on the go.
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