Vontresa Stephens
Amazing customer service. The customer who suggested the fish was amazing. The fish is fresh, crunchy, and great. The whole team was friendly and made me feel as though they valued me as a customer. It is so hard to receive good more less great customer service, you guys were all on point. Jaxk’s on North Slappey have my vote and my referrals . Keep up the great work . ❤️
… moreJohn Chewuk Jr.
Ordered a dinner meal 3 piece meal only got one. I also ordered a 2 piece for my daughter hers was fine. Now I have one piece now I gotta go out to another store and eat. This was my first and last time eating here. Paying $25 for this and not getting what you ordered. I know other people have the same reaction to. Recommend not going here. Go to Carter’s
… moreMaya Fulton
Bernita was the best employee i’ve ever seen. exceptional customer service. she made sure our experience was outstanding. amazing food i definitely recommend her to get a raise best employee i’ve seen in a while especially in this generation. SHOUT OUT TO BERNITA
… moreRoger Broadway
1st time for us eating at Jack’s. We ordered 2 of the $6 (after 4 p.m.), 2 pc. chicken dinner plates, all white meat with 2 sides, and a biscuit. The chicken was fairly hot, mashed potatoes, frys, and slaw was good as well. We were pleasantly surprised at the taste and how reasonable it cost. $17,57 with tea and a ,39 cent cup of ice water. We also got 2 single hand dipped ice cream cones for dessert. $1,69 each.
The employees were nice, but a little chaotic and loud. One lady “Stephanie” appeared to be the person correcting other employees’ mistakes at the counter… I advised them twice that there weren’t any napkins in the dispensers or silverware. Finally, Stephanie came out and filled them up. Employees definitely need more guidance and training on keeping things up to par without being told.
BTW…I was a “hands-on” co-owner of a franchised restaurant very similar to Jack’s for 26 years b4 we sold the restaurant.
We definitely will be back and order the chicken dinners again… after 4 pm
Udate: We have eaten here 3 times total. The chicken stays consistent, crispy, and not greasy.
What does seem consistent is that there are always new employees that have no idea what’s going.
… moreAmy Reno
Order was perfect !! Chicken hot and fresh !!( has tasted like it had been refried to reheat several times before) potatoes and green beans were fine as well! Actually happy with our dinner,we made the right choice last night
… moreDon Tidwell
Good lunch. Had the fried chicken fillet sandwich combo. Good service and great tasting food. I will be back
… moreshakila moore
Keke is the best as soon as I walk in she knows my name and my exact order her service are fast ahe make the work atmosphere looks so easy. Definitely takes the lead any day
… moreTerry Brown
My server Bernita is so awesome. She always remembers my order since I eat breakfast at Jack’s nearly everyday. She is so funny also and always has a smile
… moreAlley Kat Images
Ordered one of the 3 piece chicken strip dinners advertised as $6.00 and a large tea. This cost me $12.72. Please tell me how? I questioned and was told it was correct. Waited almost 15 minutes in the drive through. Strips, fries and slaw. Got home with my food and had 3 wings, fries and slaw and the slaw was all over everything and the wings looked liked they had been sitting and were thrown back in the fryer to freshen them up. A total mess. Tried to call them for over an hour with no answer. This isn’t the first time having issues with this location. The employees here know absolutely nothing about customer service or manners and don’t care. No more Jacks for me. You need to clean house with your employees and management and start over before you go out of business.
… moreRakeem Nix
I love my JACKS family on 2323 north slappey great customer service. Always nice and polite the whole entire crew even the cooks in the back wave every time I walk in the door new employees and all. From A THE BUDDYS HOME FURNITURE TEAM!!!
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