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Jack in the Box has always been the place for those who live outside the box. Where you can try new things and order what you want when you want it, while always getting it fast, hot and fresh. If you love the classics, burgers make up the core of our menu with the signature Jumbo Jack®, Ultimate Cheeseburger, the Buttery Jack™ and the Sourdough Jack® on our trademark toasted sourdough. If you seek good value, we offer Jack’s Deals with our famous two tacos, chicken nuggets, Jr. Bacon Cheeseburger and more. We don’t dictate cravings. We serve our full menu, including breakfast, all day every day. Want a burger for breakfast or breakfast sandwich for dinner? You got it.
Burgers, chicken, tacos & breakfast items fill out the menu at this fast-food chain.
Address and Contact Information
Address: 1527 W Northwest Blvd, Spokane, WA 99205
Phone: (509) 326-6000
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Jack In The Box in spokane, wa … 505 W 3rd Ave … Spokane, WA 99201 … (509) 456-0540 … 10306 W Highway 2 … Spokane, WA 99224 … (509) 455-5155 … 5 W Hawthorne Rd.
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Get delivery or takeout from Jack in the Box at 10306 U.S. 2 in Spokane. Order online and track your order live. No delivery fee on your first order!
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Reviews
Ben Frey
I stop in here for a breakfast burrito after my workout, and I’m not sure of the name of the lady that run mornings on Wednesday, but the service is always the best, and the food is fresh. More than happy to wait a couple of extra minutes to ensure I get fresh stuff, and they always exceed fast food restaurant expectations.
… moreJason Scott
Absolutely appallin customer service, or lack thereof. I placed my order through the Jack mobile app at approximately 2:05 p.m. I arrived at the drive-thru at approximately 2:15 p.m. and was told to wait several minutes before I could tell them I was there for a pickup. That is okay and I understand it can be busy inside. After a few minutes of silence I was told to pull forward after informing them I was there for a pickup. I pulled up to the window and waited there nearly 10 minutes and no one answered . Toward the end of that 10 minutes I even pounded on the metal counter to try to get someone’s attention so I can get the status of my order. No one answered and so I exited the drive-thru and I went into the store itself.
I can understand if stores are busy or something is happening but I went inside and there was simply ONE customer in line and NO ONE ELSE. It appeared the shift had a FULL CREW of at least four employees with one customer in the store.
I consider myself reasonable and can be understanding if I am communicated with and treated with respect as a paying customer. I waited in line behind the one person in line who was not a native English speaker and was having some difficulty placing an order. While the cashier was helping the person in line, the cashier asked me for my order. I had told them that I had placed my order 25 minutes ago through the jack app and I am running late and this is why I order a head and I would just like to know the status of my order. The cashier then informed me that they could help me in a little while. I was pretty upset at this point as I was getting very close to being late for work, and keep in mind it had been 25 minutes since I placed my order. However I waited a few minutes and watched while the other employees in the kitchen who are standing around and literally doing nothing, staring like mind-blanked gorillas at me. I waited a few more minutes until I could wait no longer and I would be late for work. I told them that I was very unhappy and I would report them to corporate. I never did get my food has no one communicated the status and I had to go to work and so I filed a refund through the app
About a month ago I had another experience where the manager of the store on Division and Francis actually reached out to me when I filed a complaint when I ordered through the Jack mobile app and the store was closed so they charged me but I couldn’t get my food. The manager actually admitted to gross negligence because he told me that there was only one employee, a new hire who didn’t know what they were doing, that day. I honestly don’t care what the explanation is, that store should not have been taking orders and that is gross negligence if that store was still taking online orders with no one to satisfy it, as well as the laws broken by understaffing a restaurant of that size. Considering the intensity and frequency and how disruptive these two incidents were for me I am boycotting Jack in the Box until I die and there is nothing that would stop me unless I got free food from them and even then it would only be to waste their money and give it to people who were hungry.
It is unfortunate because I have dined at Jack In The Box many times in the past. Unfortunately these instances were so drastic with such unacceptible managerial negligence or pure lack of even basic customer service skills that I have decided I will only ever patronize this company’s competitors from here on out.
Of course I cannot speak for every order and as I have said I’ve had many orders that were not this bad so your experience may vary but I posted these for a reason to let people know that this happens sometimes.
… moreI can understand if stores are busy or something is happening but I went inside and there was simply ONE customer in line and NO ONE ELSE. It appeared the shift had a FULL CREW of at least four employees with one customer in the store.
I consider myself reasonable and can be understanding if I am communicated with and treated with respect as a paying customer. I waited in line behind the one person in line who was not a native English speaker and was having some difficulty placing an order. While the cashier was helping the person in line, the cashier asked me for my order. I had told them that I had placed my order 25 minutes ago through the jack app and I am running late and this is why I order a head and I would just like to know the status of my order. The cashier then informed me that they could help me in a little while. I was pretty upset at this point as I was getting very close to being late for work, and keep in mind it had been 25 minutes since I placed my order. However I waited a few minutes and watched while the other employees in the kitchen who are standing around and literally doing nothing, staring like mind-blanked gorillas at me. I waited a few more minutes until I could wait no longer and I would be late for work. I told them that I was very unhappy and I would report them to corporate. I never did get my food has no one communicated the status and I had to go to work and so I filed a refund through the app
About a month ago I had another experience where the manager of the store on Division and Francis actually reached out to me when I filed a complaint when I ordered through the Jack mobile app and the store was closed so they charged me but I couldn’t get my food. The manager actually admitted to gross negligence because he told me that there was only one employee, a new hire who didn’t know what they were doing, that day. I honestly don’t care what the explanation is, that store should not have been taking orders and that is gross negligence if that store was still taking online orders with no one to satisfy it, as well as the laws broken by understaffing a restaurant of that size. Considering the intensity and frequency and how disruptive these two incidents were for me I am boycotting Jack in the Box until I die and there is nothing that would stop me unless I got free food from them and even then it would only be to waste their money and give it to people who were hungry.
It is unfortunate because I have dined at Jack In The Box many times in the past. Unfortunately these instances were so drastic with such unacceptible managerial negligence or pure lack of even basic customer service skills that I have decided I will only ever patronize this company’s competitors from here on out.
Of course I cannot speak for every order and as I have said I’ve had many orders that were not this bad so your experience may vary but I posted these for a reason to let people know that this happens sometimes.
ryan cook
Every time I have fast food I leave feeling disrespected, the entire industry has gone to crap. $10 for a tiny Burger with nothing on it, my sourdough Jack didn’t even have the bacon on it,
fries were cold. I would give one star, but the egg rolls were decent.
… morefries were cold. I would give one star, but the egg rolls were decent.
The Earth Stars
The food tasted really good and the man who took our order (Shane) was super helpful and very friendly. He made our experience at this specific Jack In The Box great. While eating our food though…a manager came in from outside and started barking orders at the employees…she was loud, rude, and obnoxious. After our great experience with Shane, we felt bad for the employees that had to work under the inappropriate behavior of this manager. It started to ruin our dining experience…but as we were leaving Shane said good-bye and thanked us for coming to eat there. This eating experience would have perfect if it wasn’t for that manager yelling at her employees during our meal.
… moreChris Wooley
Dive through. Often out of certain beverages (especially diet sodas). It is difficult to hear through the drive through. Having similarly named items adds to the confusion.
The staff is very friendly and accommodating.
… moreThe staff is very friendly and accommodating.
Philip Mecum
I show up, I wait at the menu for 5 minutes, nobody greeted me so I pulled up to the window I ordered a loaded mini tacos, a sourdough chicken, and a plain double cheeseburger. I get home in suncrest, open the food and the loaded mini tacos are plain. There’s nothing loaded about them. So I call the store, inform them of the issue, the guy asks me “do you still have the food” I stated yes I do. Then he says “hang on” puts me on hold, and then hangs up on me. I tried to call back and it rang for 5 minutes before I hung up. I will be going in to speak with management in the morning.
VERY POOR CUSTOMER SERVICE…
*****Update*****
Went to the store on nw Blvd and Maple, sat in drive thru for 5 minutes before I asked if anyone was there.. parking lot was empty, drive-thru was also empty… I was ignored for another couple minutes, and then a female came on the speaker box, very rudely said “I’ll be right with you”… I sat there for another few minutes, she came back and said “what do you want” I placed my order, asked for shake and was told “yea, the shake machine is down”. So I requested an orange vanilla drink. I was told “we don’t have a drink like that” I then reminded them they have “over 100 different drinks”.. she then admitted they do have an orange vanilla drink. Was asked “is that everything” I said yes, and then she said “the total is at the bottom of the screen”
This was at 8pm on June 7th 2022. The female working the drive thru was EXTREMELY RUDE. Very disappointing..
… moreVERY POOR CUSTOMER SERVICE…
*****Update*****
Went to the store on nw Blvd and Maple, sat in drive thru for 5 minutes before I asked if anyone was there.. parking lot was empty, drive-thru was also empty… I was ignored for another couple minutes, and then a female came on the speaker box, very rudely said “I’ll be right with you”… I sat there for another few minutes, she came back and said “what do you want” I placed my order, asked for shake and was told “yea, the shake machine is down”. So I requested an orange vanilla drink. I was told “we don’t have a drink like that” I then reminded them they have “over 100 different drinks”.. she then admitted they do have an orange vanilla drink. Was asked “is that everything” I said yes, and then she said “the total is at the bottom of the screen”
This was at 8pm on June 7th 2022. The female working the drive thru was EXTREMELY RUDE. Very disappointing..
Evans Garcia
What a great place to eat. Popped in for a quick bite and had the best experience I’ve ever had at any fast food restaurant. Eugene was awesome and amazing , his quick witty banter made the experience even better. Him and Shane need raises
… moreMichael Harrison
Our breakfast was great, and the service was phenomenal! Will definitely be having breakfast here again!
… moreJace Ferguson
Went at 4am after getting out of the hospital and ordered a TON of food. Everything was correct and packaged really nicely. Thank you Darnisha
… moreAbi Hocker
Sometimes it can be a shifty but they get our order right like 95% and the manager Shane(sean?) is very customer-oriented
… more