Jonathan Su
The kids wanted to eat Jack in the Box tonight. They have some good Mobile App deals so I ordered through the App for pick up in the Drive Thru. When I arrived (~10 minutes), my order was ready. Just drove up, told them my name and they passed it through the window to me, super simple. When I was driving away, the kids text me an additional order, so I went and inside to place the order. They die not have many employees working on a Saturday evening and I can see why as there was no one dining inside. They did have some drive thru and mobile orders which they were focused on. When my number was called, the server told me hold on, because he needed to get my drinks. Instead of getting my drinks (their soft drink machine was broken, so they had to pour the drinks for me inside), he proceeded to deliver a mobile order which outside, so I ended up waiting a few more minutes despite him calling my order number. I did not appreciate that he called me up then proceeded to deliver another order instead of just getting my drinks first. He could have had one of the 2 other people working pour my drinks while he delivered the other order outside. The food was fair, not too hot and the fries were a little soggy by the time I got home, so they did not have a crunch to them anymore and the Jumbo Jack was not so jumbo anymore (more like the Jr Jumbo Jack now, wonder how small the Jr Jumbo Jack is now). I used to like this location, but it is in need of some revamping.
… morePam Richmond
Drive through order with app. Last night was great. The best tacos we have had in months. They were so full I didn’t believe it.
… moreIvan Martinez
Quick stop for tiny tacos. The best presentation I’ve seen in a long time. Tiny tacos in a box. Gotta love it.
… moreParmesh Joshi
Grab n Go. I just try a little for the quick snack after shopping in Vacaville Premium Outlets. Always quick service and reasonable price. I am not much eating fast food but something for travel and shopping time, I prefer to buy. Without any hesitation, I can say you have to try obe time for fast food.
… moreAdam Knapp (Adam Knapp)
Ordered online, this is a ultimate cheese burger from Jack in the box. They never picked up the phone to resolve our issues withe the food. I got incorrect food and the drinks came in broken cups(drink seeping out the side). I lost a lot of respect for this restaurant today.
… morePashion Davis
The worst . I ordered and was told to wait out front only to receive a hash brown dipped back in oil & my breakfast croissant sandwich bread STALE . Like fall apart hard stale.
… moreZero Two
The shift on Thursday great coustmer service the one in window Christian very respectful young man and the one in charge Ivania also very good worker I was really happy with my food and overall experience
… moreViacheslav
I don’t recommend coming here in the toilet, there is no paper behind the cash register, the person doesn’t understand what I’m ordering and makes the wrong order in the soda machine, there is no ice soda very warm music plays very loudly disgusting music from the pros there are napkins on the table, run away from here
… moreMaria Thomas
Night time meal its different than the double bread Decker. Fresh tomatoes and lettuce the meat even stated fresh. The chicken nuggets looked fresh.
… moreFrank Benitez
Good service, people are freindly, especialy when you got the midnight munchies
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