DeAnna Jones
Got off a double shift also in customer service at 1 o’clock in the morning ordered a jumbo jack combo only to get home one city away and realize I got a double stack chicken sandwich. I overheard her in the drive-through talking to the cook saying “that’s a double stack? Ugh just give it to me anyway!” but I didn’t realize what was happening or what she was talking about until I got home. She purposely gave me the wrong food knowing that’s not what I ordered. I ordered a hamburger not a chicken sandwich. Makes sense now why she behaved with poor customer service. People with allergies beware clearly they do not care about what you actually order or pay for.
I drove back.. yes at 1am after working all day and night and had to sit in the drive-through again and had to re-order my correct food and told her that she purposely gave me the wrong food and I heard her! She hid when I got to the window. lol. Younger girl was very sweet but doesn’t change what happened. Unfortunately!
… moreSonya J
Typical JBX off the interstate in a town that’s been hit with a lot of socioeconomic crises. Drive through was fine, went in to use the restroom and there was a big poo streak in one stall and a woman talking to herself (and being most unkind to herself!) in the accessible stall. I got in and out of there quickly! All in all it fit the need and there was toilet paper and soap. What more could a girl on a road trip want?
… moreFernando “FERNO”
This establishment appears to be well-maintained and secure, with security cameras in the parking lot and a security officer at the front entrance. The food and service were both satisfactory, and the restaurant was clean during my visit. They offer a variety of burgers, chicken sandwiches, fajitas, shakes, and kids’ meals.
… moreJoseph Genther
Only 2 fountain drink options. No marinara sauce. Wasn’t told about that until after getting cheese sticks. Then waited 10 min for a refund. The food wasn’t good. Burger was dry and burnt. Very little sauce on burger.
… moreAriana Raymond
Oct 11. 12 Midnight. Nasty attitude from the girl working there in the purple shirt. Literally no reason for any of that. Asked about sauce and she said it’s in the bag with a gross tone an walked away. Waited a bit just for her to come back with more attitude because we didn’t get sauce. That person needs to get her act right because we were polite the whole time.
… morePriscila Garcia
Yesterday I ordered the munchie meal which I was suppose to get the jibbi key chain and the guy didn’t give me one at all
… moreBeauregard Shideler
Understaffed and turning down customers. Real let down. Even called and offered to pay for delivery so we could order. The response was “sorry… No…” This is the 3rd Jack in the box that refused me service in the last 30 days.
… moreHrbrt ChvzTrrs
Food is good, service is OK, but the inside of the restaurant is filty, definitely needs a good cleaning. The walls look like they have never been cleaned. The tables and the floor are really dirty.
… moreJohnny Hunkins
It’s a good place to hop off the highway to get a quick bite and a rest stop if you’re westbound.
… moreTop View Security (Top View Security)
Only stopped for the bathroom. Was glad to see it was working. @jackinthebox you are a life saver
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