Pete C
Giving you the five because the restaurant is very clean. Don’t particularly like so I had the two tacos deal, seems like everybody is really in a hurry there when there is no need to be with that my tacos were very greasy. It is a self-serve order place you have to order on a kiosk, everything came out real quick, they do have a drive-thru or you can still do the talking and they still pick up your order. I only waited about 5 minutes if even that.
… moreYaya
Every time I visit, the staff is amazing. The girls working today were so sweet and fixed my order quickly. They’re always kind, efficient, and on top of everything. Thank you ladies for being phenomenal!
… moreYara Ibrahim
Absolutely unacceptable experience because of an employee named Marjan. From the second I walked up, she was already on her phone and clearly annoyed that she even had to look up. No greeting, no “what can I get for you,” nothing. I had to repeat myself because she wasn’t paying attention and just stared at the screen like I was interrupting her personal time.
When I asked a simple question about the menu, she rolled her eyes HARD, sighed, and answered in a rude, sarcastic tone. Every response felt irritated and disrespectful. She barely looked at me, kept smacking on gum, and acted like I was stupid for asking anything at all. At one point she straight up ignored me and kept scrolling on her phone until I spoke again.
What really crossed the line was how differently she treated other customers. She suddenly had a nicer tone, more patience, and actual eye contact with them, while I was brushed off and treated like a problem. The difference in treatment felt targeted and honestly came across as racist. It was humiliating and uncomfortable.
This wasn’t just “bad service,” it was straight up hostile. Rolling eyes, attitude, ignoring customers, and being glued to a phone should NEVER happen at work, especially in food service. I left feeling angry and disrespected, and it completely ruined the experience.
Management needs to take this seriously because behavior like this drives customers away. If this is what Jack in the Box considers acceptable, that’s a huge problem
… moreEleana May
I was getting hungry and suddenly craved chicken, perfect timing because I spotted Jack in the Box! I decided to try their crispy chicken burger with fries and a milk boba for the first time, and it was amazing! I loved the crispy chicken with fresh tomatoes, veggies, and sauces (i love the honey mustard), it totally made my day. Plus, the drive-thru server was really nice!
… moreMaxine
There was a big parking lot and a drive through! The staff was so nice and positive! I loved their Pineapple Express Shake!! It was really thick, creamy and flavorful! The hash browns were crispy and not oily at all!! The tacos were thin but they were okay The loaded breakfast sandwich was amazing! Golden crispy, the bacon and sausage were good too!!
… moreEliza Porter
I tried to use the “any size Dr Pepper for $1” promo on the app, but it would not let me choose the size. I attempted to tell them my preferred size when I arrived, but the manager said I’d have to pay MORE for the large because it costs more. She did not understand that the app says ANY size is $1 and there shouldn’t be a price difference. I’m not sure if she’s just uneducated and doesn’t understand the wording, or if she’s intentionally trying to scam people out of money, but it was very frustrating to deal with.
Anyone who doesn’t know or understand how their own companies discounts and deals work has no business being in charge.
… moreLynn Marie
The guy at the drive-thru was very nice however when I got home and bit into my Asian chicken sandwich it was burnt to a crisp it tasted like they had cooked it earlier and just decided to stick it back in the fryer and feed it to me don’t go there at night
… morejosh giannini
So bad I had to review it, I don’t come here often but each of the last 3 times I’ve come here over the course of the last year I have got stringy dry old gross chicken. Every time. Probably ownerships fault so I hope they see this
… morePeggy Greenwell
This place has the worst customer service I have ever had the displeasure of experiencing. I have to visit this location more often than I would prefer and the employees are never friendly or welcoming. I always am made to feel like I am bothering them and their social gathering they are partaking in with each other. I walked in yesterday and had a cup in my hand that I was only taking in with me to rinse out in the sink in the restroom. The employee sat and watched me take the cup out of my bag and as I walked in the door was so rudely greeted by an employee telling me I am forbidden from coming inside their establishment with my cup because the cup does not belong to jkb. I said well you can’t tell me I can’t have a cup in my hand when I come in your store! I am not asking for a free refill or doing anything that would warrant such a reaction from an employee. The gentleman (if that’s what he is) pointed me to the door and told me to step outside or he would tell the manager on me. Huh? Are you serious? Your going to tell on me to your manager? For what? For carrying a cup in my hand. Lol just another thing to have to complain about when you have way too much time on your hands. I proceeded to do what I was there to do and then left quietly. I really dislike the choice of employees that work here. Their food is gross too.
… moreStewart Asmar
4 Stars not because of the food but for the late hours that the dining room is open in this case 24 hours along with the drive-thru so for stars for convenience and affordability when compared to a 24-hour diner
… more