Tim Torlincasi
2 stars just because it is a Jack in the Box..
The lowest rating i have given a jack in the box! Hash rowns had to be cooked an hour before i ordered it was so cold and soggy.
I tried the fries with chicken/cheese special sauce… as gross and soggy as it could be. The picture in the window looked so good and my order was stuffed in an egg roll box.
If you can find another jack in the box close by go to it and not this one.
… moreRachel Semien
Let me start off by saying that I love Jack in the Box!!! However, the Jack in the Box in Missouri City got to get better. I was the only person in line so I expected a fresh meal. But not old faithful JINTB in Mo City. My fries were cold and hard, my bun was so burnt and hard it was un-edible, however the service was fast, maybe too fast. Last visit until somebody adds a good review.
… moreSishinfu
Worst fast food i have ever visited, cashier was rude my dinner was old curly fries and my meet stinks, i spend my money my time and im still hungry…..
… moreJulie Estrada
Went through the drive through. Ordered the chicken Teriyaki bowl with a Large Root Beer and then a Mini Taco box with a large curly fry and Large Root Beer. She asked me to hold on and asked about the Tacos then asked what else. I asked her if she got the Root beer and she said yes so I told her that was all. Pulled up. She gave me 2 drinks and a bag with mini Tacos and a Teriyaki Bowl. She never said anything so I told my husband ask her if that’s it. He did and she put her finger up to him to hold on. After she spoke to the Manager she said for us to give her a drink back cause we only paid for one. I told her I ordered 2 drinks and she asked the manager to pull the order back up. The manger said” Yall only got one. “ I told her we ordered 2 as I even asked her if she got the second one and she said yes. They asked to see the receipt and the manager just waved her hands to the lady in the window telling her to just tell us to go. We asked for hot sauce for the tacos when we ordered the food, didn’t get that or the fries. My Chicken Teriyaki bowl was cold on the bottom. I could feel it as soon as I pulled it out the bag. We were the only customers there the whole time and now I understand why. Manager was definitely not any help. Seemed she was more mad at us then the cashier who didn’t take the order right and the whole experience was just poor. If you’re unhappy working in customer service then please find a job doing something else. Don’t make people feel any kind of way when it’s the training you provided for your employees that is lacking.
… moreROYAL BERRY
So they don’t except change (coins), because it makes it hard for them to count at the end of their shift. That’s twice I order and have to cancel my order because they have a problem either splitting two forms of payment and accepting coins. I asked for a manager and apparently the manager was not present in the store to talk to. The employee said they were alone running the shift without a manager. They are the worst by far in my visits to fast food chains. Both times I went to McDonalds next door, because Jack in the box wouldn’t except my form of payment.
… moremadalyn pacheco
Someone needs to fix Arminda attitude in the drive thru she has horrible customer service!!!! I will be coming back to have this situation addressed with corporate/owner
… moreCristela Rios
The service here is so unbelievably bad there’s a female works here during the overnight shift and has the most ridiculous attitude and is very rude to the customers… I wish I would have gotten her name but to wait in line just for that seemed not worth it… jack in the box you must do better..
… moresheldon groves
This place is extremely slow. Both physically & mentally. They often get your order wrong & some of the employees seem like they’re high during their work shift, which is why I said they’re slow physically & mentally. The employees at this location don’t seem to have any level of respect for customers, nor do they seem to have a decent level of communication. But it’s fast food so you can’t really expect decent people to work at these kinds of places.
… moreAaron Drury
I would rate the food higher, but I want this review to be as low as possible. We had an order through the app, not a single thing that we ordered was in stock (for the love of God, please have your app rebuilt by even a semi-competent developer.) Now, I know this is an issue with the app, it is out of this locations control, but we do have a valid reason to leave this review.
After submitting feedback through the app that we basically got scammed into paying $20 for literally nothing, a District manager reached out and offered to make it right.
That’s great right?!
Nope, he didn’t respond to any of the 3 follow up emails we sent over the span of 2 weeks. So we’re just out $20 and jack in the box profits off of it.
It’s very frustrating because we enjoy the food, but at this point it’s not worth ordering from them anymore. It wouldn’t even surprise me if this is the reason why they have such a terrible app.
vvv
Update: obviously they do not take it seriously since they never responded
… moreRobert Martin
At 7:30 pm these annoying kids just stared at us through the windows and would not
Come to the door. Then i went through the drive through and asked what is going on the children that are running the store said they are not letting anyone in the store after 7. WORST JITB EVER!!!!!!!!!!!!!!!!!
… more