
A Neighborhood Market [ LIVE THE ISLAND LIFE A fine neighborhood market and gathering place on Johns Island, SC. Inspired by our favorite coffee bars, food halls, bottle shops, and all day cafes of America and beyond. We believe in wholesome foods, great beverages, stellar service and a welcoming vibe. Island Provisions. A Local’s joint. [email protected] Give us a Shout.
Address and Contact Information
Address: 1803 Crowne Commons Way A2, Johns Island, SC 29455
Phone: (843) 793-4979
Website: https://www.islandprovisions.com/
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Reviews
However, the young women working there consistently come across as cold and unwelcoming. A simple smile or friendly greeting goes a long way, especially in a neighborhood café. The energy and hospitality should reflect the same warmth and quality as their coffee and ambiance.
Your lattes are out of this world delicious. I have never had such a delightful tasting latte in my entire life. All the flavors are true perfection. It’s quite dangerous living so close to you because I spend all of my money on lattes. The large iced size is so amazing and I want to go there every day. The fall flavors that you have out now are divine! Would you consider a frequent buyer program? Your staff members are very nice and friendly and warn me every time that an extra shot of espresso in the large is 4 shots but it’s just so good I need all the espresso shots. Thanks for being so amazing! <333333 Carly.
P. S. Will probably see you tomorrow.
I ordered a chamomile tea & a chocolate croissant, total came to a little over $7. This was the least of my concerns, pretty fair price for local and this is about what I would expect to pay at Gold Star, so I wasn’t concerned. However the quality of what I got (both what I ordered and the customer service) was severely lackluster.
This was my first time at the cafe, so I tried to get a feel for the vibe and I just felt strangely unwelcome. In an effort to not jump to conclusions, after I ordered, I took a seat and waited for tea which ended up being my warm water with a bag of chamomile in it (I only drank half and threw the rest away), I tried to relax but just couldn’t.
The water was warm as if it had been sitting there all day and based on the unenthused customer service I’d gotten, I felt that if I would’ve said something, it wouldn’t have been received warmly. The chocolate croissant tasted store bought (wasn’t expecting gourmet or anything, but it tasted like those dollar store box pastries a coworker buys for one of my office’s morning meeting) but the person who took my order didn’t even offer to have it warmed.
The people serving me were generally unenthused and did not seem as if they were interested in being there. I understand having an “I’m in the zone” working face, but I am also in the customer service workspace and I always do my best to have a smile when interacting with customers even if I don’t feel like it. On the positive side, the 3 workers were diligently doing tasks and were genuinely working hard. I guess I just expected more considering the glowing reviews.
The final weird straw that broke the proverbial camel’s back was the fact that when I sat at my table, I just watched a tub full of raw chicken sitting (see photo below) on the counter for the entirety of the time I had been there, which was around 20 minutes (didn’t make it to 30), and that was just off-putting. No smiles, no welcoming environment, and it was overall extremely underwhelming and disappointing.
I wish y’all the best and I appreciate the brief reprieve from a busy day!