Lilianna T
Coffee is always delicious! On par with the big chains. Prices were inflated just a bit but the quality hasn’t changed and the baristas are always incredibly helpful and polite.
… moreA Proud Parent
Sweet lady helping everyone out. The peach Banna smoothie & a regular late was great.
… morelaurie whitman
I’m writing in hopes that the owner of this establishment will see this. I was there today just before 2:00 pm with my family because we just found out that you sell Indian River Coffee by the bag. We were very excited to purchase a couple of pounds here on the island since we usually drive to Melbourne weekly to get our favorite coffee.
I stepped up to the counter that had no line and was not greeted by the young lady at the register where she sat, unoccupied. When I inquired about the coffee beans, she scowled and gestured to the sample bag on the counter without speaking. I then inquired further about price to which she replied “I’m trying to figure it out!”, as she shook her head and rolled her eyes. Once she “figured out” the price, I then inquired about the size of the bag. She did not know how many ounces were in a bag of coffee sold by your business.
Unfortunately, due to this uninformed, rude young lady, our plans to purchase one to two bags of coffee a week at Island Coffee and Smoothies have been cancelled. We would rather continue to drive to Melbourne where we are treated respectfully by well informed staff.
I hope this review will bring about some extra training for your staff in customer service. We love supporting our small businesses on the island but this was absolutely unacceptable.
… moreNory Gonzalez
Kate was the best at making my order. Polite, clean and friendly.
… moreBryanna Papcun
This is the most amazing coffee shop I ever been too! The coffee is absolutely delicious. You can tell the staff really cares about their clients and are passionate about their work. I wish I lived closer because I would come everyday if I could!
… moreJoy E. Glenn
Very nice little concession stand located at the mall. I had the banana mocha and it was delicious and the customer service was equally great.
… moreAng R
I wanted a coffee that was suggested on my the board “peppermint mocha & whip”. I was charged $2.00 extra from advertised price of large latte of $6..30. I asked why and was told I had ordered extra flavors “peppermint & mocha”. I told her that on the board it showed that those two flavors & whip came all together. She said no and then said I was the only person who had asked that. I told her it was misleading. So she abruptly grabbed the board & put comma’s between the words. I did try to cancel the order but it was too late. The girl now was very perturbed . She abruptly put my cup down and it was luke warm (ordered extra hot) I lifted the lid and no “whip”. I asked where the whip was? She said “that’s an extra charge”. She also had no fresh coffee to give us either. Terrible service, terrible advertising & terrible coffee. No thank you. She also started fussing at me while I walked away.
… moreMLB YoungBoy
The location was super cute and the atmosphere was very homey and welcoming. I almost felt like I was having coffee at a neighbor’s house in all honesty. Specifically, the barista Chelsea was super sweet and made my experience that much better. All in all, I plan on coming back here as many times as possible!
… moreDANA STEWARD
I work in the mall and go there for coffee often. They have a wide variety of options on their menu and everything I’ve tried has been awesome. I love the mocha iced coffee best. And the workers are all really friendly. Great coffee and great service.
… more