Amethystkorn
This was an absolutely delightful experience! We were greeted 3 times within seconds after we walked in the door; one server who was busy greeted us another, who I later learned was a manager was also busy yet greeted us while enroute to someone else & I third who was doing side work walked up from the back to actually seat us. We didn’t stand at that door longer than 5 seconds even tho we had walked in at the end of lunch rush.
The atmosphere is quaint with vintage style photos stretched across the walls, a lighted sign welcoming you, then a modern style ceiling, venting colored to match the aesthetic, and just a very cozy vibe; which is good if you arrive at the end of the rush like we did cuz there was a tiny bit of wait on our food.
The servers were quick and worked as a team, along with management both front and back, to ensure each guest was checked on regularly but not annoyingly; but well coordinated intervals at just the right time.
The food, cooked to perfection. Even tho they were busy the food was not over or under cooked in any way in either of the dishes we ordered. Staff we spoke with were polite, courteous, attentive & friendly. This new location has only been open a month and they are KILLING it. Good old-fashioned customer service from every single staff member we encountered. I only got pics of my food; the New York Cheesecake style pancakes combo with scrambled eggs, hash browns and bacon. We both ordered the vanilla cold brew and it was yummy; and neat to watch. We will 100% visit again; especially that Sunday crew! Prices were perfectly average for this economy we spent $46 on 2 of us not including tip; which they were so good I tipped 2 servers cuz the 3rd had gone home.
… moreRachel Young
I love IHOP and have been here three times since it opened. Was great until now. My husbands hashbrowns are beyond well done. My pancakes are coated in hard, black flakes. They are not edible. I would have asked for a replacement but haven’t seen the waitress since she dropped off our food and my husband is already done.
… moreVanessa Sadler
The service was extremely slow. We waited at least 30 minutes after ordering before finally asking our server for a status update, while watching several tables around us receive their food and attention. Afterwards, the server made a show of explaining who was taking over while they went on break, which felt unnecessary.
We were never able to order more pancakes — even though they were bottomless — since no one bothered to check on us. Three of us did receive soda refills once, but that was before we got our food, and no one else was even offered the opportunity to order another drink or ask for water.
After another long wait, our check was randomly dropped off without any follow-up, and the server left without speaking to us. When the manager came to process our payment, we asked about a military discount. I believe we were given it, but I can’t say for sure since the receipts that were dropped off to sign were not itemized. Even the manager gave the impression that we were inconveniencing him just by asking.
To be fair, the food itself was good. However, the overall service experience overshadowed the positives. Unfortunately, we would not return to this location.
… morePDX_Travels
Brand New Local IHop … small and quaint – new interior design. Awesome menu.
Super great staff !
They do pickup – not a good location for a large party accommodations.
… moreDianne Manisay
Biggest rip off I’ve seen in a lonnnng time! Don’t ever ever ever order the strawberry crepes! You’ll get 4 crepes BUT One strawberry cut into 4ths!!! How the crap can they justify selling this to ppl and taking our hard earned money. Dead serious, it was one strawberry and they cut it into 4 tiny pieces!! I called the manager cuz I ordered it to go, and she just said sorry. IHOP has completely lost my business forever. I only went to IHOP for the strawberry crepes (cuz honestly you can get better eggs bacon omelette pancakes almost anywhere else) and now this is what they’re selling us???!!
… morePaul Jones
When we arrived, we were greeted and told they would place an order for our three free pancakes when we walked in the door we were seated then waited large amounts of time for each part of the process it took forever to get our original drinks that we ordered it took forever for our order to arrive the people that came in after us was being fed before us and the pancakes arrived at the same time that were supposed to have come out before we even got our meals our waitress never check to see if we needed drinks we had to inquire for more drinks there was one gentleman that worked there that made sure that we were taken care of but he wasn’t part of our wait staff. I told an expressed to what might have been the manager that this is the worst service I’d seen in a long time from anywhere. And she made no apologies whatsoever. I would certainly skip this place unless you need the convenience of its location
… moreChris Thomas
This is the new location in our area. The store was very clean and the staff was friendly. Our food came out hot and timely. Staff made sure our drinks were always topped off and remembered the extra request on my order. We have started coming here a few times a month for family breakfast. Good job everyone.
… moreBen
We had gone to the Vancouver Mall IHOP and our waiting around experience and long waits for food made us try the Salmon Creek IHOP location. Wow night and day service and no wait. Under the great leadership of Manager Kathleen (not sure if right spelling) this place ROCKS! The staff works at the level of her leadership. I commend her for having such a wonderful store that provided a great eating and dining experience. We drove farther to eat at this high performing store. it was worth the effort. Thanks Ben
… moreAndrew
Will not go there again!
The booth seat had butter on it and the table was dirty, we had to clean it our selves.
Half of the silverware out of 4 settings was dirty.
The little coffee pot they left at the table had a piece of food on it (looked like hashbrowns?).
Waitress dropped a piece of bacon off plate when serving it but caught it between the plate, her arm and her shirt, she slid the plate down until the bacon fell back on the plate and then served it. 8-/
The food was ok but three meals and coffee (split plate with wife) cost $75 +tip.
Need to clean the place up and train staff better
… morejason Mike
Finally a great breakfast spot near salmon creek. I went in for opening day! The restaurant looks great and the location is nice. The service was excellent and fast. I had my favorite IHOP poblano omelette, which fantastic. My friend had the turkey melt which he highly recommended. I also go a side of cinna stack pancakes which was quite the treat for my sweet tooth.
… more