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✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Long-standing chain serving a wide variety of pancakes & other American breakfast & diner fare.
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IHOP® Breakfast in Frisco, TX on 2480 Preston Rd
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This IHOP breakfast restaurant is located at 9509 Dallas Pkwy, Frisco 75034 between Main St and Throne Hall Wy. Our nearest bus stop is Headquarters at …
IHOP® Restaurant Locations in Frisco, TX | Breakfast, Lunch & Dinner
3 IHOP Restaurants in Frisco, TX. IHOP Preston Rd. Open 24 Hours. 2480 Preston Rd Frisco, TX 75034. (972) 712-8700. Directions. Start Order.
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Reviews
P_Rez
Made it a tradition to come back here every month and it’s always been a good vibe.
The server was real nice n checkin in and making sure we were doing alright. Didn’t even have to wait that long for the food, even when it was a lil busy at the time.
The place is always pretty clean throughout the time I came and food is always good and cooked to satisfy me.
So I definitely plan to continuing coming back.
… moreThe server was real nice n checkin in and making sure we were doing alright. Didn’t even have to wait that long for the food, even when it was a lil busy at the time.
The place is always pretty clean throughout the time I came and food is always good and cooked to satisfy me.
So I definitely plan to continuing coming back.
Nicole Lewis
I am writing to formally report a highly unsatisfactory experience. My visit was characterized by substandard product quality and, more distressingly, a complete lack of professional conduct from the store manager.
Key Issues for Review:
Substandard Product Quality & Presentation: The “short stack” pancakes I ordered were significantly undersized and served in inappropriate packaging.
Unprofessional Management Conduct: Upon requesting a correction, the manager on duty was dismissive, judgmental, and overtly rude. Instead of attempting a service recovery, he chose to be argumentative regarding the size of the food, creating an unnecessarily hostile interaction.
Failure to Provide Basic Amenities: The staff failed to provide basic necessities, such as plastic cutlery, even upon direct request. This further highlights a breakdown in fundamental service standards.
The behavior exhibited by the manager is a poor reflection of your brand. A leadership role requires de-escalation skills and customer empathy, both of which were entirely absent during this encounter. This level of service is unsustainable and will undoubtedly lead to a continued loss of patronage for this location.
I request that this incident be investigated and that you provide an update on how you intend to rectify the situation and improve the management standards at this branch.
… moreKey Issues for Review:
Substandard Product Quality & Presentation: The “short stack” pancakes I ordered were significantly undersized and served in inappropriate packaging.
Unprofessional Management Conduct: Upon requesting a correction, the manager on duty was dismissive, judgmental, and overtly rude. Instead of attempting a service recovery, he chose to be argumentative regarding the size of the food, creating an unnecessarily hostile interaction.
Failure to Provide Basic Amenities: The staff failed to provide basic necessities, such as plastic cutlery, even upon direct request. This further highlights a breakdown in fundamental service standards.
The behavior exhibited by the manager is a poor reflection of your brand. A leadership role requires de-escalation skills and customer empathy, both of which were entirely absent during this encounter. This level of service is unsustainable and will undoubtedly lead to a continued loss of patronage for this location.
I request that this incident be investigated and that you provide an update on how you intend to rectify the situation and improve the management standards at this branch.
Madhu Shankar Pamidimarri
Visited for Dinner and had a amazing experience. Service is very good and faster. Atmosphere is very silent and smooth with good music. Ordered couple of items and all of them are delicious and very good. Maintained Restaurant very neat and clean. Highly Recommend Server Martin J, he is very friendly and helpful, Must appreciate him for it. Hope will come back soon.
… morePamela Arias
We eat at IHOP every Sunday after church and the service is excellent. We love to get Niru as our server. Our food is always quick, hot and delicious. The manager even comes around to check on us as well. We always look forward to our breakfast when we are here.
… morePa Ta
I want to give a huge thank you to Alma at IHOP. Alma is honestly one of the nicest and most caring people I’ve met there. From the moment we walked in, she made us feel welcome with her warm smile and positive attitude. She was very patient, polite, and always checked on us to make sure everything was okay.
Alma did an amazing job explaining the menu and helping us choose our food. She made sure our drinks were always full and that our meals came out right. Even when the restaurant was busy, she stayed calm and friendly and still gave great service to everyone.
What really stood out was how much she cared about doing her job well. She paid attention to details, listened carefully, and made sure we were happy with everything. You can tell she takes pride in her work and truly cares about customers.
Because of Alma, our experience at IHOP was way better than expected. She brought good energy, kindness, and professionalism, and that made our day. IHOP is lucky to have someone like her. If you ever eat here, I hope you get Alma as your server — she’s amazing and deserves all the praise.
… moreAlma did an amazing job explaining the menu and helping us choose our food. She made sure our drinks were always full and that our meals came out right. Even when the restaurant was busy, she stayed calm and friendly and still gave great service to everyone.
What really stood out was how much she cared about doing her job well. She paid attention to details, listened carefully, and made sure we were happy with everything. You can tell she takes pride in her work and truly cares about customers.
Because of Alma, our experience at IHOP was way better than expected. She brought good energy, kindness, and professionalism, and that made our day. IHOP is lucky to have someone like her. If you ever eat here, I hope you get Alma as your server — she’s amazing and deserves all the praise.
Herb
I have been an ihop avoider since before the covid lockdown due to generally distasteful food, poorly trained and monitored staff, subpar cleanliness, BUT..
My wife and I wanted breakfast after dropping the kids off at the airport, and happily we decided to give ihop a shot this time. Boy, were we quite pleasantly surprised! Spotlessly cleaned, polite and professional staff, well prepared and displayed food, and the waitress Alma was a pleasure to deal with. Bravo! It impressed us enough to do what we NEVER do… call the manager over to compliment him for how he was running his restaurant and how much we appreciated that. He was on top of everything and monitoring his staff’s performance the whole time. Nice guy.
If you live in the Mckinney/Frisco Texas area and you’ve been wishing for a really nice ihop, go here. Really!
… moreMy wife and I wanted breakfast after dropping the kids off at the airport, and happily we decided to give ihop a shot this time. Boy, were we quite pleasantly surprised! Spotlessly cleaned, polite and professional staff, well prepared and displayed food, and the waitress Alma was a pleasure to deal with. Bravo! It impressed us enough to do what we NEVER do… call the manager over to compliment him for how he was running his restaurant and how much we appreciated that. He was on top of everything and monitoring his staff’s performance the whole time. Nice guy.
If you live in the Mckinney/Frisco Texas area and you’ve been wishing for a really nice ihop, go here. Really!
Mercedes Boutchyard
We were greeted with pleasant smiles and seated immediately. Our party of 5 had plenty of room. Our server Liam was kind and knowledgeable. He was attentive to our beverages and the food. His personality was energetic and friendly. IHOP is lucky to have him. He is an outstanding employee and an example of a hard worker. We will be back since this was our first time at this location. Thanks Mercy
… moreShunmugam A
Visited twice for this location for the same dinner time (09:00 pm). This is runnig with under staffed. Running out of staff doesn’t impact the business but if they are unable to provide a seat or atleast just a welcome is making us unhappy.
4 adults and 4 kids reached at 9:00 pm. by the time we are at the reception, only 2 customers were having their dinner. Two staffs were there to respond the customer request. They saw us but didn’t respond ask us take a seat. The tempatrature was down on that day.
We ordered the food which were listed in the photo. There is no issue with the food they provided. but i find the spoons are used and they didn’t washed it properly. Next, We asked hot water, they supplied with dust. This is also shown on the photo.The person who was attending our request already mentioned that he is new and pre apologize if he does any mistakes. I accept that.
We repeat one order for a omlette, the first order was awesome and we expected the same but the repeated order was a failure, they messed up all the options. We clearly mentioned the bill to repeat the same.
Note: by the time when were having dinner there are 2 more customer’s and they were welcomed and alloted seats immediately. It is unfair.
Improvements required:
1. Management has to increase their staff count by adding one more staff. It’s a request
2. Please verify the plates / spoons are well cleanned
3. You can take the order a bit late not an issue. but please ask the customer to be seated.
Even they are making mistakes, I have provided the tips. I will come back one more time to see for improvements.
I will definitely revert back the ratings if i am happy with my next visit.
… more4 adults and 4 kids reached at 9:00 pm. by the time we are at the reception, only 2 customers were having their dinner. Two staffs were there to respond the customer request. They saw us but didn’t respond ask us take a seat. The tempatrature was down on that day.
We ordered the food which were listed in the photo. There is no issue with the food they provided. but i find the spoons are used and they didn’t washed it properly. Next, We asked hot water, they supplied with dust. This is also shown on the photo.The person who was attending our request already mentioned that he is new and pre apologize if he does any mistakes. I accept that.
We repeat one order for a omlette, the first order was awesome and we expected the same but the repeated order was a failure, they messed up all the options. We clearly mentioned the bill to repeat the same.
Note: by the time when were having dinner there are 2 more customer’s and they were welcomed and alloted seats immediately. It is unfair.
Improvements required:
1. Management has to increase their staff count by adding one more staff. It’s a request
2. Please verify the plates / spoons are well cleanned
3. You can take the order a bit late not an issue. but please ask the customer to be seated.
Even they are making mistakes, I have provided the tips. I will come back one more time to see for improvements.
I will definitely revert back the ratings if i am happy with my next visit.
ur mama
5 STARS ALWAYSSS! It is truly a delight to come and eat here! EVRY SINGLE TIME I come in the staff are wonderful and kindhearted people. Shoutout to you Ms. Niru for contributing to always having a good experience at IHOP ☺️
… moreJamathon Willis
So I came in to order to go ! I was greeted so nicely! And my food was amazing!!! I drop my wallet leaving out the door and was so stressed about it !! But the store manager put it in his office right away and returned it with nothing missing!!! I been have a really stressful week and this service made my whole week better !!! Thank you all!
… more