Frank Ratkovich
Christmas Day the only thing open. I haven’t eaten at a a IHop in a long while and was looking forward to pancakes staff ignoring me for almost 20 minutes before what looked like a manager finally asked me anything. It was not bizzy only two tables already eating. I ordered a burger not impressed the pickles looked like someone bit them. Because I was hungry. Pancakes were not cooked raw in the middle. And it swells horribly in here. Never again. I don’t recommend
… moreAna Martinez
My hubby and I went in for dinner Sunday afternoon and as soon as we walked in a strong smell of drainage/must hit us. We were seated a bit further from the kitchen but could still smell that nasty odor. We ordered at T-bone dinner and a poblano omelet. I also had the New York cheesecake pancakes and was really pleased with the new recipe.
My steak wasn’t the best but the food was decent. Our server was really friendly and attentive. We both just couldn’t really enjoy our food due to the odor. We even considered taking our food to go but decided it was too late to change our minds. The atmosphere is just not the greatest so due to all of these factors we took the rest of our pancake order to go.
We were literally the only ones dining on a Sunday. I wonder if the atmosphere and odor had something to do with it.
… moreRose Ronzio
This was our first visit to this location in years. We were surprised to see a very clean restaurant with updated seating, very clean environment from the booths, to the walls & the windows. It’s much brighter than I remember & they also had nice new clean menus. It was a weekday afternoon, so wasn’t crowded but the server was still very attentive and our food came out hot, fresh & tasty. We were very pleasantly surprised with today’s visit & we will make it a point to go back.
… moreRandell Gillette
We come here all the time for breakfast. On this day, October 22, 2025 at 9:30 in the morning, the place is dead. We are the only ones here.
The food was fine. The waitress was fine. There is a horrible smell. It smells like raw sewage. We ate as fast as we could because the smell was turning my stomach.
When we were leaving, I needed to use the restroom. When I opened the door, it answered my question about what that smell was. It is absolutely raw sewage.
This place needs to be closed down immediately before someone gets sick.
I’m sorry, we have been coming here for years and never has it been like this. It’s sad sitting in the back of the restaurant, the furthest table from the restroom and it smells that bad. I don’t know how the health department hasn’t closed this place down.
I understand now why nobody is in here. We should have walked out when we opened the door and smelled that odor but we didn’t.
We will not be back until the place is cleaned up.
What conditions are they cooking the food in if the place smells like sewage?
With no customers coming in for breakfast on the weekdays, I predict this place will be closed soon.
… moreGabby Regul
Bathroom had no toilet paper, dirty mop water buckets were sitting about. Server didn’t get our order right, it wasn’t even busy. There was one other table. After being sat it took about 8-10 minutes before a server came to the table and the food wait time was rather lengthy as well. There were also small children running in and out of the kitchen. I assume a workers kids but that is not the best idea, as someone who used to manage corporate restaurants.
… moreMike Spanbauer
Pancakes and omelet was good. Steak bites were well done when ordered medium rare and tough. Served with cheap plastic forks and knives
… moreJonathan Santoyo
I was here earlier in the day and man, the smell of poop drainage coming from the front of the kitchen was unpleasant! I asked to be moved to a far table so I could escape that situation, but even the food came out smelling horrible. I asked for coffee and was basically given one cup worth of coffee… waiter didn’t even bother to refill my coffee thing even when I asked. Never have I ever entered a restaurant that smelled of poo and I’m wondering how IHOP is getting away with this kind of thing, I’m reporting this to the village cause how can you work like this and give out food that smells like it came from the drain or that horrendous poop smell. Even when I asked how they worked with this, they said that they get ignored by higher up’s … makes me wonder what else they are getting away with. Stay away!!
Oh, and if you pay attention, look at the ground near the entrance to the kitchen area. There’s rat poop!! Definitely reporting this establishment tomorrow morning… just nuts.
… moreBlake Kretschmar
I had an unsatisfactory experience during my recent visit to this IHOP location. Unfortunately, there were several notable issues. Initially, our party of four was attended to by a waitress who only took drink orders from three of us, and she did not allow me to complete my request. Consequently, my drink was incorrect, and the others were not provided with their coffee until after our meals were served.
Furthermore, one of the orders had undercooked eggs, to the point where it was raw, and the other was missing pancakes entirely. The French toast was notably overwhelmed by an excessive amount of egg in the batter. There was basically an egg attached to the bottom of it. I can provide a photo as evidence. Regrettably, the overall quality of the food left me concerned about its safety. I felt like I was going to get sick from whatever I could get down, and I hope I don’t.
In terms of service, our table was visited by the waitress only once, towards the end of our meal, to inquire about drink refills. Unfortunately, these were never delivered. Additionally, the condition of the bathroom was subpar, being both unclean and malodorous. The smell was so bad that I opted out of using the restroom.
While it is not my inclination to leave negative reviews, I believe it is important to share my experience in this instance.
… moreKristina Camp
Just left with my 2 small children came all the way from lake geneva just to be seated at a dirty table and be forgot about for 15 min never even got a coffee only 8 tables numerous workers dirty tables EVERYWHERE DO NOT RECOMMEND going to crystal lake to see if better kids have there heart set if this one’s the same will not be coming back EVERRR
… moreWally Wallace
Norma is great she has been there for a long time she’s always so nice and hussling around. Good quick food. Men’s bathroom has smelled terrible since I was a small child
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