


Long-standing chain serving a wide variety of pancakes & other American breakfast & diner fare.
Address and Contact Information
Address: 770 Kidder St, Wilkes-Barre, PA 18702
Phone: (570) 846-4893
Menu Photos
Order and Reservations
Order: Order online
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IHOP® Breakfast in Wilkes-Barre, PA on 770 Kidder St
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Reviews
I waited another 10 minutes for someone to take my order. I ordered at 10:54 a.m., and it wasn’t until 11:40 a.m. that they brought my food. They only brought me a waffle (I ordered a waffle, bacon, eggs, and hash browns). The waitress even asked me if I wanted anything else, so I explained again what I had ordered. I waited about another 4 minutes, and the guy who brought my food basically dropped it on the table.
On top of that, my food arrived at the same time as some ladies who had arrived about 30 minutes after me. The order was wrong—they gave me ham and sausages, things I didn’t ask for. When I told the waitress, she said they added them because of the waiting time, which they never asked me about and they are things I don’t eat.
Overall, it was a bad experience. About four different people attended me, and it didn’t feel like proper customer service. Also, from what I could notice, this treatment seemed to be only toward me, since the staff kept going to the nearby tables and serving them while I was still waiting and not being attended to.
Thank you Laura for being good to us, keep being you. And most importantly keep up the good work!
You come in out of the cold and you are met with the warmest greeting from the scariest looking teddy bear you’ve ever met. Yes Sir, Yes Ma’am, thank you, no problem, I got it, how can I help… Note pad? NAW… Quan don’t need no stinkin note pad, his mind is sharper than a tack, and talented.. Let me tell ya, the man can greet you, take your order, cook your meal and bring it out to you ALL BY HIMSELF. Tonight I watched this man tread water, as the tables backed up I saw him get drinks, take orders, seat people, COOK, bus tables and cash people out. Humble, kind, polite, UNDERPAID I’m sure.
Quan, I live almost 2 hours away, but I’ll be calling ahead to make sure you’re working before I make the drive again. NEVER lose what makes you, YOU!
Our food came out hot, fresh, and exactly how we ordered it, and Laura made the whole experience even better with her professionalism and kindness. You can tell she genuinely cares about her customers and takes pride in her work.
Thank you, Laura, for such outstanding service! This was one of the best IHOP visits I’ve had, and I’ll definitely be back because of servers like her.
By far, this Ihop has surprised me the most. We all think that
Mom and Pop diner have a much better chance of having greater food and service, but this franchised IHOP, which is specifically at this location, has great quality of food and is very clean at all time.
I discovered that because the owner actually does personally be there.Take care of every aspect of it quality.
Some of the waiter and waitresses can use a little more training, but they are already working on improving this area.
Everyone should give this place a chance to prove that they are, as good as mom and pop places, if not better.
Unlike any other stereotypical franchises, they are very accommodating, and they’re always willing to listen to the customer.
One more added note They’re actual food, and pictures on the menu are pretty close, unlike all other franchises, which have fancy pictures, but actual serving are extremely off from pictures in the menu.