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Reviews
Kirsten Maresh
I really wanted to love this restaurant. It’s close to where I live; it’s local. It’s really nice to have something close and small town, but the food has to be good. It’s just not here. It really could be but it’s just not. I got the chicken and rice my husband got steak fajita nachos. We started with the usual chips and salsa. These I could have had at home from the grocery store. Opening a bag of nachos and serving that is such a let down. Honestly, it’s cheaper to cut up your soft shells and fry them than opening that bag. It’s not that hard. And that salsa was entirely too hot. Not everyone enjoys it that hot. My dinner had a lot of meat, I’ll give it that. It was just really tasteless. The rice had spice but not flavor. The saddest part was plating it on a paper plate. That little bit of cheese sauce just got sucked up by the plate. Just terrible. My husband’s plate was a bit more but lacking more meat. Again with bagged chips and barely any cheese sauce again. It really wasn’t worth the thirty bucks.
… moreTom Wolfe
Very bland and average. Food had no real flavor. Grilled chicken was not seasoned at all. Service was fine and friendly, but don’t have any expectations on the food. Just a small hole in the wall place with food that will fill avoid, but not much else. I will say this is my first time here, so maybe a second visit will be better. Chicken was very dry and possibly left over from the day before. At least that is what it tasted like. Sorry, but honesty is important and I can’t rate average food any better than average!
… moreChase Simpson
I have tried very hard to like this place since moving to Central. But the food is incredibly bland and just not very good. The service is always great and the people are nice but it doesn’t make up for the food. I opt to drive 12 miles further up the road when in the mood for Mexican food.
… moreTasha Angel
Let me 1st start off by saying that I have NEVER EVER LEFT the 1st review on anything “review related”….
But here I go leaving my 1st ever review !!
Ice in Paradise use to be my favorite place to order from. I’ve spent ALOT of money there throughout the years they have been there……..BUT…..unfortunately due to ONE newly (very rude) employee I will no longer be back. After the 1st rude encounter I received from her I contacted the owners (whome are very nice). She said she would “handle it” and sincerely apologized for how I was treated.
That was about 3-4 weeks ago. So tonight I decided I’d give it a 2nd try in hopes of the same gal NOT answering the phone. 1st 4 times I tried calling I kelp being hung up on. Finally the 5th time the SAME girl answers. She answered … no surprise… “VERY RUDLY” cause clearly the caller ID informed her on who was calling.
She answered “Ice in paradise” in a VERY UNFRIENDLY WAY…. I said “I need to place a order please”. Her exact words was “What DO you WANT”? ….
UMMM REALLY ???? How is that good customer service???? Sooooo after that I still preceded to tell her my order and all I ordered was a large cheese dip and small guac and she told me 25-30 mins. …… I’ve never ever waited 25-30 for dip before and I’ve ordered just that many, many times…AND I dang sure haven’t ever repeatedly been hung up on like that either..
Anywho with that being said along with another phone call ….
I WILL NOT BE ORDERING THERE NO LONGER. I WILL GO TO PETERSVILLE FROM NOW ON!!!
I did what I thought to be the right thing the 1st time by contacting the main person, but unfortunately just one single person has ruined me fron EVER giving them my business again! Not just my business, but there are others that will not be going there as well.
Hope everyone has a lovely weekend Fiesta in PETERSVILLE here I come!!@
… moreBut here I go leaving my 1st ever review !!
Ice in Paradise use to be my favorite place to order from. I’ve spent ALOT of money there throughout the years they have been there……..BUT…..unfortunately due to ONE newly (very rude) employee I will no longer be back. After the 1st rude encounter I received from her I contacted the owners (whome are very nice). She said she would “handle it” and sincerely apologized for how I was treated.
That was about 3-4 weeks ago. So tonight I decided I’d give it a 2nd try in hopes of the same gal NOT answering the phone. 1st 4 times I tried calling I kelp being hung up on. Finally the 5th time the SAME girl answers. She answered … no surprise… “VERY RUDLY” cause clearly the caller ID informed her on who was calling.
She answered “Ice in paradise” in a VERY UNFRIENDLY WAY…. I said “I need to place a order please”. Her exact words was “What DO you WANT”? ….
UMMM REALLY ???? How is that good customer service???? Sooooo after that I still preceded to tell her my order and all I ordered was a large cheese dip and small guac and she told me 25-30 mins. …… I’ve never ever waited 25-30 for dip before and I’ve ordered just that many, many times…AND I dang sure haven’t ever repeatedly been hung up on like that either..
Anywho with that being said along with another phone call ….
I WILL NOT BE ORDERING THERE NO LONGER. I WILL GO TO PETERSVILLE FROM NOW ON!!!
I did what I thought to be the right thing the 1st time by contacting the main person, but unfortunately just one single person has ruined me fron EVER giving them my business again! Not just my business, but there are others that will not be going there as well.
Hope everyone has a lovely weekend Fiesta in PETERSVILLE here I come!!@
RainySoulDays
The best Mexican food I’ve ever had, seriously. I love everything I’ve ever tried there. From the taco salad from the enchiladas. It’s my favorite place to eat in Central. The employees are also very nice. The ice cream is good, and I really like the shaved ice too.
… moreJarl Balgruuf
Ice in Paradise is one of the odd little gems in the Central area. The food is excellent and the staff are very friendly and helpful. It’s a bit small inside and is often fairly hot, as the AC doesn’t seem to work too well, but they serve ice cream to cool you off 🙂 I’ve eaten here a few times and the food has always been excellent. The ice cream is great as well. It’s easy to find and very convenient. They also offer take out, which is very nice for a work night.
… moreHolland Jo
I have eaten at this place many times, but today it was just awful! The person taking my order couldn’t understand me and I couldn’t understand her. This caused me to wait an extra 10 minutes on the already 20 minutes wait, which was fine. Then I get home and half my order is the completely wrong meal, the chips were genuinely stale, and stray burnt fries were in my dish. I used to love this restaurant but this is just terrible!
… moreLinda Cole
I got the grilled chicken salad with shrimp added and it was really good. The only thing is the meat both chicken and shrimp were slightly over cooked. But, it was still a good salad and I had a bite of meat in every bite of food. It would also help if they diced up everything in the salad. The lettuce was shredded and the rest was all the same size as if it were in a fajita, taco or burrito. Still all in all I can live with that and cut it up myself
… moreManny Olivares
First time there. Ordered the huevos Ranchero and was a let down. The star of the plate should have been the eggs and sauce. Beans, rice and sauce was good, the egg yoke should run, it was cooked solid. The service itself was pleasant. Because overall reviews have positive, I will give it a second visit and hope first time was a fluke.
… moreynot MAGA
The tacos are amazing, a little juicy, but great flavor. You can’t beat their taco tuesdays. Haven’t tried the shaved ice or ice cream yet. Alcohol isn’t allowed in the central area, so no margaritas. The service is great also, very nice people.
… more