
Hugo’s Frog Bar & Chop House – Des Plaines Casino delivers the same renowned dining experience that made the original Chicago Gold Coast location a classic since 1997. Known for the freshest seafood and top-quality steaks, Hugo’s features East and West Coast oysters, crudos, lobster, seasonal fish, signature frog legs, and Gibsons Prime Angus and Grassfed Australian beef. Guests can enjoy handcrafted cocktails, an extensive wine list, and warm hospitality in an upscale yet inviting atmosphere. Perfect for any occasion, Hugo’s also offers beautiful private dining and event spaces inside Rivers Casino Des Plaines. Open for lunch and dinner, seven days a week. Must be 21 or over to enter.
Upscale seafood restaurant in a contemporary setting famous for its crab cakes, steaks & frog legs.
Address and Contact Information
Address: 3000 S River Rd, Des Plaines, IL 60018
Phone: (847) 768-5200
Website: https://www.hugosfrogbar.com/locations/des-plaines/
Menu Photos
Order and Reservations
Reservations: hugosfrogbar.comopentable.com
Photo Gallery
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Reviews
Of of a few places that will will make you a perfect steak .
Thank you Steven and the team
Had another amazing dinner with my friends today – like always , they did not disappoint. Outstanding service and tasty food
Thank you
I have nothing more to say you can’t get any better than outstanding!
From the service to the outstanding meal steaks cooked to perfection!
Dinner for two with tip $255 well worth it located in the rivers Casino
Here’s the real question when I go back in a heartbeat !
We had a snafu related to ordering gift cards. It was not handled well, but thanks to the manager, Jason G., he went above and beyond to try to help us rectify the situation as best as he could. Overall, we were disappointed in our experience, especially since it was Thanksgiving, but as I mentioned, we’ve dined a lot at Gibsons and Hugo’s over the years and I won’t let one below average experience prevent us from returning. I might suggest choosing a different spot for a large gathering, especially on a holiday.
From the moment we sat down, it was clear that Joe listens to no one but himself. I ordered a Grey Goose martini, easy dirty with blue cheese olives — not a complicated drink. What arrived was a short glass with no blue cheese olives and the question, “Do you need fruit?” That set the tone for the night.
Next, he pushed soup on us relentlessly, even after we said multiple times we weren’t interested. He was so insistent that two people finally ordered soup just to end the pressure. We placed our full dinner order — appetizers, salads, steaks/fish, and sides — and within five minutes the soup, salad, and both entrées arrived at once. No pacing, no explanation, no apology — just “here it is, eat it.”
When I told him it was unacceptable that we needed to choose between soup, salad, and entrées all at the same time, his solution was to take the steak back but leave the fish at the table, guaranteeing it would get cold. A few minutes later, our crab appetizer arrived — after the entrées. At that point we were completely out of order and the meal was a mess.
We finished what we could and asked for the steak back. As expected, it was totally overcooked and crisp from sitting under a heat lamp. Meanwhile the fish was cold. At a restaurant of this caliber — especially one associated with Gibsons — this should never happen.
By the time we got the bill… we normally would have stayed for dessert and after-dinner drinks. The Turtle sundae is one of our favorites and we would’ve happily shared one with the group. But instead of owning the experience, Joe continued to blame everything and everyone but himself.
At that point, the only thing left to say was check please.
We absolutely love Gibsons and Hugo’s other locations — we’re there weekly for a reason — and we know what outstanding service looks like. This was the complete opposite. Joe has got to go, or at minimum, needs serious retraining. Hugo’s is too good a restaurant to allow the bar experience to sink like this.