Cynthia Glover
Customer service was great, but the food was terrible. The pizza looked cheap, and the wings tasted like old grease — almost as if they’d been pre-fried and then boiled. I last ordered last night
… moreMichael McIver
We pre ordered our pizza for delivery at 3:52pm to be delivered at 6pm. It said we would have the pizza between 5:55pm and 6:05pm. My wife called them at 6:13 to get a status and was told there were 4 people ahead of us. The guy who answered said they don’t get the orders early. At 7 I called back and was told it’s out for delivery along with 2 others and he did not know where we were on the delivery. He also told me the orders don’t come in at the time you pre order. It’s now 7:35pm and still no pizza. I’m not sure why they give the ability to pre order if it doesn’t work.
So, Pizza arrived at 8:05. As we figured it would be, the pizza was cold and like cardboard. After we spoke with the guy on the phone earlier and his lack of concern for the customer, all I can say is bad business. It is obvious their concern is not the customer. Not that it will effect HotBox but we will definitely not order from them again.
… moreN T
This pizza was an experience! Right away I noticed how beautiful this pie looked. Had to take pictures to treasure the moment. Everything was perfect. This pizza will live in my mind for a very long time. Thank you Hot Box Lafayette
… moreRudy Cazares
They told us 15 minutes ended up waiting over 40 minutes because they put the pizza on the to go rack in a box when we ordered dine in we sat there waiting for our food that was there the entire time but nobody noticed because the workers were more worried about conversations amongst themselves and all I got was “I’m sorry”. Time was wasted for something that was very avoidable.
… moreTim Burns
My new favorite pizza place! My husband and I loved the chicken bacon and bread sticks! I would definitely recommend.
… moreJanis Eavey
Went today Oct 14th lunch special. Took it home the littlest piece of pizza only 3 pieces of pepperoni on it. The guy working was rude. I won’t be back.
… moreDoug Turner
Great pizza and atmosphere. Holly and Sheila was great. We will be back next time we are in Lafayette
… moreRyan Dowd
They got some great pizza!! I love going between 12 and 2pm for a slice and if I have my dog I get 2!!! The guys and gals there are cool as ever to talk to!!! I can’t remember there names or I would mention them!!!
… moreJorge Moody
Hate when you guys send doordash or other food delivery. They send multiple people when delivering 2 people to deliver an order. Seems very sketchy to me my food is not sealed with anything who knows what they could do. Would appreciate it you guys added stickers to ensure food stays shut.
… moreDUX “Dux” DUX
This hotbox did a fantastic job for our group’s big order while someone (I think named Holly?) was smashing out pies like we used to back in the day- fantastic quality, perfect accuracy, and our person who picked it up said (I think due to the sudden bad weather) they were making pies alone. Huge props to someone still smashing out pies like a champ like that, just like three of us in the group that ordered used to do 15+ years ago! Give that person a raise, Gabe! We love ya!
Best pizza in town at any location!
Love, your old friends from the ’05-’09 era
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