
Address and Contact Information
Address: 2851 Plano Pkwy #230, The Colony, TX 75056
Phone: (469) 397-0894
Website: https://hillscafebrunch.com/
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Hills Cafe
Cafe Hills
Hills Cafe – Austin Ranch Restaurant – ZingMyOrder
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Reviews
Unfortunately, the dining experience didn’t quite match the quality of the food. Our seating area hadn’t been cleaned properly—there were crumbs and bits of food left behind, which was hard to ignore. The ordering process was a bit frustrating: several items I requested were out of stock, and each time I had to pivot to something else. It felt like a guessing game with the menu.
We received our food fairly quickly, but oddly, no utensils were provided at first. It took nearly 10 minutes to get them, which meant sitting and waiting while our food cooled. Our server even said the utensils weren’t ready? Napkins were also delayed, and syrup took about 15 minutes to arrive after asking. None of us received drink refills during the meal, which was surprising given it was around 11 a.m. on a Saturday which is typically a busy but well stocked time for a breakfast spot.
On the bright side, our server was friendly and clearly doing his best under the circumstances. He seemed embarrassed about the shortages and delays, which helped soften the experience a bit. Also there was a bizarre bathroom smell in the building.
The hills skillet was 10/10 & well worth the upgrade to the blueberry signature pancakes for the side! Also really appreciate a cafe that also has very good coffee. Definitley will be back!
The cost cutting measures are painfully obvious and it shows in the experience. Maybe consider hiring enough competent staff who actually work instead of burning the clock. Waiting 15 minutes for a single coffee is completely unacceptable and honestly incomprehensible.
The food was average at best. You can easily find a better breakfast at almost any standard café or brunch spot. Nothing here justifies the wait or the frustration. Definitely not worth returning.
Unfortunately, about an hour after we got home, our 1-year-old became ill and threw up. About 30 minutes later, our 6-year-old also got sick and threw up, and several hours later my wife and I began feeling queasy ourselves.
Aside from getting sick afterward, the food itself was delicious and the service was excellent. We’re hoping this was an isolated incident, but wanted to share our experience.
Merry Christmas!
We also tried the orange juice because someone recommended it, and wow — it was freshly squeezed and so refreshing. Probably one of the best orange juices we’ve had!
Definitely a place we’d come back to.
Our server was FANTASTIC. She had great energy severing everyone!
Food is standard diner food with diner prices but in a nice and clean area.
Blueberry Pancakes are pretty but nothing fantastic for me. Normal Pancakes were great.
Fresh Orange juice is great.
Chicken Fried Steak and mashed potatoes are bland.
Not a place I would personally go back to. But if you just want standard eggs and pancakes, its great.