Jaydee Nunez
I didn’t want to come to make a bad review & is the first time I make a bad review to a food place , this is the second time I order my food & have multiple complaints .
1. I seen this place from TikTok & decided to make an order I go and the lady tells me it will take 5-10 minutes to be ready , odd but said okay , after every 7-10 minutes I kept going back to check & it was not ready it took 35 minutes to get my order , my husband got off the car to check on it again & he just told me this today that while he was waiting for the food he seen the lady who took our order pack am order which thankfully wasn’t ours , he said he saw a veggie fall out on the counter & saw the women put it back in the plate & lick her finger . And she wasn’t wearing any gloves .
2. Second time I went it rained & they were only taking cash customers offering to pay with Zelle or any other way she declined but was refusing to even answer some questions people were outside waiting for was bit of rude .
3. Today I ubered my order because I didn’t want to wait and make sure they weren’t only taking cash . I found a hair in my food & it was a females hair it was found as soon as I opened my plate . The chicken also was semi raw . It was white with a lot of seasoning , I’m very disappointed this time , I have my food safety handling certificate and I don’t think that lady should have one or be touching the food without gloves . I paid +$50 for the buy 1 get 1 free shrimp & chicken plate , also to see I didn’t even get a refund or any veggies in my order
… moreT S
This Hibachi House deserves no stars at all. If there were an option for zero stars, I would choose that. I placed a DoorDash order on June 3rd at approximately 11:30 PM from their new location at 8327 Gardendale St. in Downey, CA, specifically ordering the Filet Mignon Plate. I received a tray containing a small amount of dry beef, hard and dry white rice (I know my rice, especially as someone from an Asian background), and no vegetables. For $30, this was an unacceptable meal that wasn’t fresh, and they didn’t bother to call me to let me know if they had run out of vegetables. As a loyal DoorDash member, I received a full refund after raising my complaint.
This was only my second order this year, and I can confidently say it will be my last. I attempted to contact the number listed on DoorDash for this food truck, but all my calls went to voicemail. If you are the owner, I urge you to contact me directly to understand how you operate your business. I will not trust or recommend this establishment to anyone–this is not a serious hibachi experience.
… moreQuazy Z
The Hibachi House LA was my first hibachi experience, and it did not disappoint. I went yesterday, January 18, 2026, and everything was absolutely delicious. The food was fresh, full of flavor, and cooked perfectly. Great portions, great atmosphere, and overall a really enjoyable first-time experience. I’ll definitely be coming back.
… moreMaggy Villa
This business is HIGHLY UNPROFESSIONAL . They lack organization in all aspects, employees are extremely scattered and do not know what they are doing, it seems like there are random/new workers all the time. The quality of the food is horrible, they served hard clumps of rice, proportions are uneven and protein was burned, please save yourself the visit. They constantly forget to add the sauces. Not only is the service and food quality horrible but the wait time is insane. 1HOUR wait for 4 plates is very unacceptable, the workers are so inefficient , there was barley anyone ordering yet they still took so long to prepare. The worst part is they lie to customers saying 15 minute wait and then proceed to take an hour. I am very disappointed. By the looks of it they waste more time responding to these reviews then actually improving the business.
… moreJennifer D
So although I’m local I never tried this truck until I seen it advertised on tik tok and they ran a promotional sale buy 2 bowls for 25.00 included 2 drinks great deal as it sounds like right. Well when I went on 11/16 to order there was no veggies or no more drinks . The lady Wendy was kind to offer a free chicken bowl on my next visit because I was hesitant if I should wait to order I like my veggies lol. Any how I ordered well when I received my order the portion size was not what I expected I got more rice then actual protein like really if I wanted rice bowl I would have ordered just rice. I decided later during the week let me reach out to see if I can claim my bowl no answer after multiple tries ( phone rang but they didn’t pick it up ) as I’m sitting in my car and there was nobody there but a couple So I ordered another bowl ( online) to give them an opportunity to fix the experience I get off to shoe her my order and show the young girl working that I was here to claim my free chicken bowl too because of the issue I had as a first time customer. She said ok let me tell the cook I waited for my order for 1 hr I received my order and guess what NO VEGGIES!! I told her why is there no veggies she said because the text said only chicken bowl we don’t it veggies on it ?? Like wait what?? At this point I’m irritated she’s not understanding the simple text I showed her so then they decided they will give me veggies but I have to wait because the cook as 30 orders he needs to prep !!! Like you can’t just cook the veggies while I’m in front of the truck mind you nobody was there they really were rude the cook can’t handle his job then he needs a sidekick to heal him out. Overall I will no longer support this truck again !!!! I’ll stick to Bachi Yaki in paramount I guess you never supposed to cheat
… moreJocelyn Rodriguez
The food was amazing the lady that took our order was great.
… moremiranda
This is so ridiculous. Ive tried more than 3 times to order from this place and they always cancel it with no explanation.
… moreJocelyn Rodriguez
Was told 30 min but ended up waiting 1hour+
Should’ve just gone with in and out !
Won’t be returning that’s for sure
If 0 stars could be given I’d give it that
… moreJas H
Said it would be 30 minutes, but almost an hour later and still waiting for just two bowls. Worst service ever.
… moreCarmen Tovar
Tried the cheeseburger at Smashd by Gilly’s, and it honestly hit the spot! The patty was juicy and seasoned well, with just the right amount of char The cheese was melted perfectly, and the bun was flavorful would highly recommend if your around the area !
… more