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Heck’s Café, located in the heart of Ohio City and the quickly growing city of Avon, is more than just a local Cleveland restaurant: Heck’s is an experience—a place to dine, lounge, and meet up with friends. You can choose to dine in a 120-year-old brick townhouse in the middle of Ohio City with indoor garden seating or in a brand new building with a warehouse feel in Avon. Heck’s Café is best known for our gourmet burgers, but has an all-encompassing seasonal and locally sourced menu with endless options. Our expertly prepared cuisine combines the freshest local ingredients and original recipes from all around the globe to produce a uniquely delicious menu.
Gourmet American meals in a converted 18th-century townhouse with a charming vibe.
Address and Contact Information
Address: 2927 Bridge Ave, Cleveland, OH 44113
Phone: (216) 861-5464
Website: http://www.heckscafe.com/
Menu Photos
Order and Reservations
Reservations: opentable.com
Photo Gallery
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Reviews
Van
I met a friend here for a quick catch-up and early dinner. We had reservations so we’re seated right away.
I parked on the street. I’m honestly not sure if there is more or better parking elsewhere I didn’t look. I hate street parking but oh well… It was early so, no worries.
This was my 1st time here at this location. So when you enter, it’s odd. It seems as tho you’re walking through the servers areas. IDK it was just weird but whatever, you have to walk through that to get to customer seating soooooo…
Our waitress pretty much came over right away. She made suggestions, we ordered. I ordered a Cesear salad and a sangria. The sangria was a little bitter so I asked if the bartender could make it a little sweeter and he did. It was delicious The “croutons” on my salad were different from any I’ve ever had. Good. Just different. It was if they were crushed all over the salad. Again, very good. And the serving size was rather large. I was surprised I finished most of it. I would definitely order that again. My friend only ordered the truffle fries and omg they were so tasty! I couldn’t stop eating her fries
The service was great. We didn’t wait on refills or anything we asked for. Everything was great! This location’s service far exceeds the Beachwood location. I cant wait to return!
… moreI parked on the street. I’m honestly not sure if there is more or better parking elsewhere I didn’t look. I hate street parking but oh well… It was early so, no worries.
This was my 1st time here at this location. So when you enter, it’s odd. It seems as tho you’re walking through the servers areas. IDK it was just weird but whatever, you have to walk through that to get to customer seating soooooo…
Our waitress pretty much came over right away. She made suggestions, we ordered. I ordered a Cesear salad and a sangria. The sangria was a little bitter so I asked if the bartender could make it a little sweeter and he did. It was delicious The “croutons” on my salad were different from any I’ve ever had. Good. Just different. It was if they were crushed all over the salad. Again, very good. And the serving size was rather large. I was surprised I finished most of it. I would definitely order that again. My friend only ordered the truffle fries and omg they were so tasty! I couldn’t stop eating her fries
The service was great. We didn’t wait on refills or anything we asked for. Everything was great! This location’s service far exceeds the Beachwood location. I cant wait to return!
James Santos
Heck’s lives up to its reputation for having one of the best burgers in Cleveland. They offer a variety of styles, and they all deliver. The burgers are cooked perfectly, juicy, and packed with great flavors. The atmosphere is super cool, and they have an extensive weekend brunch menu if you’re looking for something beyond burgers. We definitely recommend Heck’s – they have multiple locations throughout the area. Make reservations, as the place was super busy.
… moreMouyad M.
Went with my girl during the weekend to try their burger as I heard it’s one of the best in Cleveland.
Called before I hit the road to check if I need a reservation, the lady over the phone was very nice.
Made it to the place, we had to park on the street (which I did not like). The entrance and first impression was great, the host was super nice, tables are clean, atmosphere was great, the place was super clean and smells nice.
The waiter (Angel) was Amazing!
Food came in no time, drinks and awesome.
The food tastes so good.
Prices are acceptable, restrooms are very clean, smells good and has hot water.
I will definitely give it another visit.
… moreCalled before I hit the road to check if I need a reservation, the lady over the phone was very nice.
Made it to the place, we had to park on the street (which I did not like). The entrance and first impression was great, the host was super nice, tables are clean, atmosphere was great, the place was super clean and smells nice.
The waiter (Angel) was Amazing!
Food came in no time, drinks and awesome.
The food tastes so good.
Prices are acceptable, restrooms are very clean, smells good and has hot water.
I will definitely give it another visit.
Kate Rutigliano
absolutely gorgeous dining space and incredible service!!! all the food came out in a timely manner. def recommend the bloody mary with the house infused garlic vodka ↕️ probably the best bloody mary i’ve ever encountered
… moreAna Cal
It was a delicious welcome to Cleveland, a lovely place to have dinner, in the beautiful Ohio City area. Beautifully decorated inside and outside. Food menu was impressive in its variety and unique dishes. Service was excellent. Delicious meal! Street parking was free and easy to find on a weeknight. Thank you!!
… moreJulianne Jones
I adore Heck’s. It’s the kind of neighborhood institution that feels like a second home. There’s an intangible familiarity here, a quiet comfort rooted not just in the ambiance, but in the team—many of whom have been there for years. It has that elusive “locals only” energy, which only adds to its charm.
Heck’s hasn’t endured purely on its warm, welcoming atmosphere alone. The food and beverage is consistently strong. I often stop in simply for fries and a cocktail—both of which are standouts. The fries arrive piping hot, crisp, and perfectly cut and seasoned. Their spicy margarita is again perfect—well-balanced: bold, with just enough heat, sweet balanced with sour. They tend to disappear a bit too quickly—a testament to how well-executed they are.
On a recent visit, I discovered the “sweet burger”—a fun dessert composed of a brownie and ice cream between two chocolate chip cookies, styled as a burger and served with funnel cake fries and a raspberry coulis “ketchup.” The cookies and brownie were standard, but the funnel cake fries with the coulis were phenomenal. I’d order it again purely for the funnel cake fries, coulis and the fun factor.
All in all, Heck’s remains a beloved neighbourhood classic.
… moreHeck’s hasn’t endured purely on its warm, welcoming atmosphere alone. The food and beverage is consistently strong. I often stop in simply for fries and a cocktail—both of which are standouts. The fries arrive piping hot, crisp, and perfectly cut and seasoned. Their spicy margarita is again perfect—well-balanced: bold, with just enough heat, sweet balanced with sour. They tend to disappear a bit too quickly—a testament to how well-executed they are.
On a recent visit, I discovered the “sweet burger”—a fun dessert composed of a brownie and ice cream between two chocolate chip cookies, styled as a burger and served with funnel cake fries and a raspberry coulis “ketchup.” The cookies and brownie were standard, but the funnel cake fries with the coulis were phenomenal. I’d order it again purely for the funnel cake fries, coulis and the fun factor.
All in all, Heck’s remains a beloved neighbourhood classic.
The LA Bailey
I usually enjoy Heck’s and have had good experiences in the past, but today was disappointing from start to finish. We ordered two salmon burgers, one with rosemary garlic parmesan fries and one with regular fries. The order was wrong when it arrived and some specifications we asked for were ignored.
My coworker called to address the mistake and spoke with the manager, we were told his name is Alex. Instead of listening and trying to resolve the issue, Alex was rude, dismissive, and raised his voice on the phone. He insisted he personally packaged the food, but it was clear that the order was not correct.
The fries were unseasoned and not what we asked for and the customer service was extremely terrible and left us feeling disrespected. We like Heck’s and have supported them often, but this type of treatment makes it hard to come back. Alex’s behavior in particular turned what should have been a simple fix into a very unpleasant experience.
… moreMy coworker called to address the mistake and spoke with the manager, we were told his name is Alex. Instead of listening and trying to resolve the issue, Alex was rude, dismissive, and raised his voice on the phone. He insisted he personally packaged the food, but it was clear that the order was not correct.
The fries were unseasoned and not what we asked for and the customer service was extremely terrible and left us feeling disrespected. We like Heck’s and have supported them often, but this type of treatment makes it hard to come back. Alex’s behavior in particular turned what should have been a simple fix into a very unpleasant experience.
Vanessa Mills
The food was delicious and reasonably priced. Great selection of burgers and other main dishes, and the drink menu also offers a nice variety. My kid ordered salmon which ended up being undercooked, but it was handled promptly. Nice staff, unique ambiance with character.
… moreJazzyKat68
You would think a place that’s been making burgers as long as Heck’s has would know to put the lettuce on the bottom bun, then the burger…always, but especially on carry-out orders. It was a soggy mess when i opened the container, and after a couple bites, the bottom bun was non-existent. Also if the menu says a burger comes with pickles, it should have pickles. A pickle spear on the side is lovely, but it doesn’t count. The picture below doesn’t even do justice to the gross bun because the angle isn’t showing just how thin and soggy it has become. Not saying I would never eat there again, but I would definitely request the lettuce on the bottom. I do hope they take this to heart and change their practice. It’s such a simple thing that can have such a huge impact on appearance, texture and taste.
… moreM
I’ve heard about this place for a while and they’re great burgers.
The burgers were okay, albeit a little dry. I ordered the burger with short ribs on top and I could barely find the short ribs. The fries were good and crispy.
We also tried their truffle pierogies appetizer, which were really good.
The drinks were probably the best part of the meal.
The atmosphere is nice they do have a great outdoor area too in the service was great but I felt like the burgers were lackluster and the reason why we came.
Sadly, I feel like it’s one of those places where you try it once and that’s enough.
I still recommend checking them out for yourself.
… moreThe burgers were okay, albeit a little dry. I ordered the burger with short ribs on top and I could barely find the short ribs. The fries were good and crispy.
We also tried their truffle pierogies appetizer, which were really good.
The drinks were probably the best part of the meal.
The atmosphere is nice they do have a great outdoor area too in the service was great but I felt like the burgers were lackluster and the reason why we came.
Sadly, I feel like it’s one of those places where you try it once and that’s enough.
I still recommend checking them out for yourself.