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✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out
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We started Hayashi Sushi about 15 years ago, with the idea of a quality Hibachi and Sushi Restaurant. We are proud of our staff and chefs for all they put in to making each visit enjoyable and all our dishes tastefully prepared.When we opened our Newport News restaurant in City Center it was to continue in the tradition of a Japanese Steakhouse and Sushi Bar with a nod to the updated look you might find in an upscale metropolitan restaurant.
Japanese eatery with hibachi tables & sushi in a sleek, modern design with colorful lighting.
Hours
| Sunday | 12–9:30 PM |
| Monday | 11 AM–2:30 PM, 4:30–10 PM |
| Tuesday | 11 AM–2:30 PM, 4:30–10 PM |
| Wednesday | 11 AM–2:30 PM, 4:30–10 PM |
| Thursday | 11 AM–2:30 PM, 4:30–10 PM |
| Friday | 11 AM–2:30 AM |
| Saturday | 12–11 PM |
Address and Contact Information
Address: 11820 Merchants Walk #106, Newport News, VA 23606
Phone: (757) 223-5783
Website: http://www.hayashisushigrill.com/
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Hayashi Sushi & Grill – Newport News, VA
Welcome to Hayashi Sushi & Grill · Order online · Catering · Reservations · High quality hibachi and sushi restaurant · Full bar with extensive wine list, sake, …
Hayashi Sushi & Grill | Newport News, VA
Traditional Japanese steakhouse with hibachi grill and sushi bar.
Hayashi Sushi & Grill – Newport News, VA on OpenTable
Hayashi Sushi & Grill is located in Newport News, Virginia and has been in operation for 15 years. This restaurant continues a tradition of a Japanese …
Reviews
kyle sluiter
Great looking restaurant that was quite popular for lunch. This was my first time here as I wanted to try out some other sushi spots outside of my normal one. The Atmosphere was good and energetic. However, the decorative fish tanks were gross and needed cleaning. Service was great and fast at bringing everything out and the 3 for $39 sushi special was perfect for 2 people. We got the crab harumaki appetizer that ended up being a small egg roll for $8. Completely not worth it. The rolls we got were the dynamite, Jason, and the strawberry. They were all very average and nothing special. No dynamic flavors or anything that really stood out as amazing. A worthy 3/5 in regard to quality/taste/freshness. Overall, I would probably not return here for sushi but would be willing to try out the hibachi area.
… moreCaresse Kimble
Food and service were absolutely wonderful! Next time we will have to go on the other side for habachi! The only thing that annoyed me to no end was the peeling wallpaper at our booth. Really just made the place look run down.
… moreShane O’Connor
Hayashi was an unexpected delight in Newport News! Kayla was a phenomenal bartender, her cocktails were tasty and refreshing after a long day. Compliments to the sushi chef, I had the toro sashimi app and the chef’s choice sushi plate, and they were well presented and delectable! And Rachel, the manager, was warm and welcoming, and presented the coziest of atmospheres. I couldn’t recommend Hayashi any higher!
… morejhonb b
I usually enjoy coming to this hibachi spot and have been here several times for both lunch and dinner. The food and experience are good, but I noticed the prices have really gone up — not just for dinner, but now even for the lunch specials too.
Before, a shrimp dinner was around $23–$24, and the lunch special used to be $15–$17. Now the lunch shrimp is basically $20–$25, which is almost the same as the dinner price. And for lunch, you don’t even get both soup and salad — just one. The portion is smaller, which is fine for lunch, but the price jump doesn’t make sense.
I wouldn’t mind paying a few extra dollars if it felt like an upgrade, but it feels like I’m paying more for the same (or less). After tax and the 18% gratuity, I spent almost $27 for what was basically rice, vegetables, and six pieces of shrimp. That’s dinner pricing for a lunch-sized portion.
The food was okay, but I honestly left disappointed. I’ve always liked this place, but at these prices, it’s getting hard to justify coming back.
… moreBefore, a shrimp dinner was around $23–$24, and the lunch special used to be $15–$17. Now the lunch shrimp is basically $20–$25, which is almost the same as the dinner price. And for lunch, you don’t even get both soup and salad — just one. The portion is smaller, which is fine for lunch, but the price jump doesn’t make sense.
I wouldn’t mind paying a few extra dollars if it felt like an upgrade, but it feels like I’m paying more for the same (or less). After tax and the 18% gratuity, I spent almost $27 for what was basically rice, vegetables, and six pieces of shrimp. That’s dinner pricing for a lunch-sized portion.
The food was okay, but I honestly left disappointed. I’ve always liked this place, but at these prices, it’s getting hard to justify coming back.
Krystal Langhorne
The food was really good and I appreciated how simple ordering was as this was my first time getting hibachi. The server and chef were very attentive and polite. All in all I had a great meal.
… moreA K.
Let me be clear, the food was great & so was the server.
My issues are with the manager & the reservation system. For an establishment that relies so heavily on reservations one would think it would be top-tier but leaves a lot to be desired.
Upon entering I was told my reservation wasn’t found then it was found but for the dining side & not hibachi. I wasn’t aware of the difference nor was I asked when I made the reservation one week prior to the visit.
After, the manager was incredibly rude & lied directly saying they call to confirm reservations prior to the visit which is a blatant lie. No one called or asked which side I preferred. So we’re arguing back & forth as my patience was being tested to the point I was ready to leave altogether.
Next, he says I will have to wait longer because I said dining which is another lie, I just called to make the reservation like I’ve done previously. After another almost 10-minute wait I was finally seated on the hibachi side which turned out to be a pleasant meal but the manager upset me so much.
It’s a shame because I enjoy the food as well as ambiance but after this experience I will not be returning. Improve your communication, reservation system, & customer service before this location gets shutdown like the location in Hampton. Poor management leads to declining customers & eventually shutting down for good. Just an FYI…
Signed, a unhappy patron who will not be returning.
… moreMy issues are with the manager & the reservation system. For an establishment that relies so heavily on reservations one would think it would be top-tier but leaves a lot to be desired.
Upon entering I was told my reservation wasn’t found then it was found but for the dining side & not hibachi. I wasn’t aware of the difference nor was I asked when I made the reservation one week prior to the visit.
After, the manager was incredibly rude & lied directly saying they call to confirm reservations prior to the visit which is a blatant lie. No one called or asked which side I preferred. So we’re arguing back & forth as my patience was being tested to the point I was ready to leave altogether.
Next, he says I will have to wait longer because I said dining which is another lie, I just called to make the reservation like I’ve done previously. After another almost 10-minute wait I was finally seated on the hibachi side which turned out to be a pleasant meal but the manager upset me so much.
It’s a shame because I enjoy the food as well as ambiance but after this experience I will not be returning. Improve your communication, reservation system, & customer service before this location gets shutdown like the location in Hampton. Poor management leads to declining customers & eventually shutting down for good. Just an FYI…
Signed, a unhappy patron who will not be returning.
Lisa Di Toro
My daughter asked for this location for our annual holiday get together. We love hibachi so were eager to try it. The atmosphere was ok. Some things looked to be dated or in need of repair.
When the waiter took our order, my daughter declined the soup stating “I’m highly allergic to mushrooms”. When the chef came out he dumped the vegetables on the grill.. .complete with mushrooms! We then explained to him that she is very allergic, and he proceeded to separate them from the rest of the vegetables. My daughter then explained she would still not be able to eat the rest as they had been mixed with the mushrooms and there for cross contaminated. We had to explain it to him 3 times before we just gave up. My daughter was unable to eat any vegetables. Yes, they were cooked at a different spot on the grill, so no contamination there.
The waiter should have informed the chef ahead of time! Altho I fear they would have just separated the mushrooms out in the back and we wouldn’t have been aware of the cross contamination.
Over all the meal was good, tho the chef didn’t engage much after the contamination confusion. I’m not sure I would return.
… moreWhen the waiter took our order, my daughter declined the soup stating “I’m highly allergic to mushrooms”. When the chef came out he dumped the vegetables on the grill.. .complete with mushrooms! We then explained to him that she is very allergic, and he proceeded to separate them from the rest of the vegetables. My daughter then explained she would still not be able to eat the rest as they had been mixed with the mushrooms and there for cross contaminated. We had to explain it to him 3 times before we just gave up. My daughter was unable to eat any vegetables. Yes, they were cooked at a different spot on the grill, so no contamination there.
The waiter should have informed the chef ahead of time! Altho I fear they would have just separated the mushrooms out in the back and we wouldn’t have been aware of the cross contamination.
Over all the meal was good, tho the chef didn’t engage much after the contamination confusion. I’m not sure I would return.
Jacob Ruth
My wife and I went here last night for our anniversary and we were extremely disappointed. This use to be our favorite restaurant but now the price has gone up, the service has gone down. The waitress, a younger girl, was very nice and helpful. We paid extra for nice meat since it was a big event. The meat was the only good part of the meal. The noodles have changed and are awful and thin. The soup and salad were good. The vegetables were undercooked and the onions were left out due to an allergy at our table but instead of cooking them separate and adding them to the vegetables, the chef seemed flustered and cooked them for 2 seconds at the end, alone, and served us a heap of raw onions without anything else… and they were awful. The rice was tasteless because one person in the group had an allergy so it has nothing but egg and a few sauces added, no scallions or carrots. The chef did absolutely no tricks- no spinning the egg, no onion volcano, nothing. Honestly the chef seemed like he didn’t know what he was doing because he checked the receipt 20+ times. We paid $90 for two people for a show that didn’t happen and subpar food. We couldn’t even reflect our displeasure in the tip to the chef because they auto add a 18% tip to parties of TWO OR MORE. Probably so they can slack and still get an adequate tip. We left extremely disappointed for a meal that was suppose to be special. To put it bluntly, I’ve paid $20 for much better to-go-Habachi and had as much of a show as I did here. Save your money.
… moreFrances Banks
I arrived on time for my 12 noon reservation that I made over the phone last Saturday for Valentine’s dinner. The manager claimed her coudn’t find our reservation but then said he found it on the dining part of the reservation paperwork. We made a reservation for the Hibachi. He then attempted to seat us in the dining room when we wanted the Hibachi. He lied and said they called to confirm all Valentines reservations (A BOLD FACE LIE!). He then lied to my face and said he couldn’t find our reservation for the Hibachi. The older Asian gentleman that runs the front line of the restaurant has poor communication and customer service skills. They need to have a better system to schedule and document reservations. Word on the street is he is the reason the Hampton Hayashi closed because of his poor management skills. The food was good, and the server did a great job. But I’m not sure if I will visit again.
… moreA Kim
I went in for lunch, but since they didn’t offer a lunch menu, I ordered three items from the dinner menu: Yakisoba, Chicken Teriyaki (with white rice), and an extra side of Fried Rice. The overall food quality was disappointing. The Yakisoba was incredibly salty, and the Chicken Teriyaki was just bland, boiled chicken with a salty sauce poured over it. But the real issue—and the most disgusting part—was the white rice. As soon as I tried to mix it, I realized the rice had gone bad. It had a foul, sour smell.
When I complained to the manager, they gave me a ridiculous excuse, saying the rice wasn’t spoiled but just “smelled that way because it had been sitting in the rice cooker for too long.” Whether it’s spoiled or just old and smelly, it is unfit for human consumption. The manager eventually replaced it with a small bowl of sushi rice, but the experience was already ruined.
Even though I paid the full bill and even left a tip, I didn’t receive a single apology from the staff or management when I left. The lack of hygiene standards and professional courtesy is appalling. I highly recommend staying away from this restaurant.
… moreWhen I complained to the manager, they gave me a ridiculous excuse, saying the rice wasn’t spoiled but just “smelled that way because it had been sitting in the rice cooker for too long.” Whether it’s spoiled or just old and smelly, it is unfit for human consumption. The manager eventually replaced it with a small bowl of sushi rice, but the experience was already ruined.
Even though I paid the full bill and even left a tip, I didn’t receive a single apology from the staff or management when I left. The lack of hygiene standards and professional courtesy is appalling. I highly recommend staying away from this restaurant.