Pickles the Pizza Slice Thief
Had a really good experience here. Autumn our bartender took good care of us. Probably the best pizza in town couldn’t recommend more. Really good place to eat. Staff is amazing as I said and Autumn definitely took care of us really good very professional I wish more restaurants had bartenders like her. Give Hawthorne New York pizza a shout they’re delicious
… moreTierra Bivens
I’m really disappointed with my recent takeout order from Hawthorne Pizza. I ordered chicken wings and garlic knots, and when I got home, both items were in bad shape. The wings were extremely dried out and tough, with oil pooling at the bottom and no real seasoning. The garlic knots were especially disappointing: dry, bland, and not a trace of garlic in sight.
I called the store to address the issue and was told refunds could only be handled through DoorDash. However, when I tried resolving it online, I was redirected back to the restaurant. When I explained this, there was no apology, no offer to remake the food, and no alternative solution provided.
Mistakes happen, but the lack of accountability and customer service was frustrating. Based on this experience, I don’t feel confident ordering from here again.
… moreEmylee Grace
We ended up here by chance, being we’re from out of town and had no idea what to eat. I’m SO glad we did! The food and service were absolutely immaculate. They actually only had one server on staff and multiple parties to attend to, but even the manager and host stepped in to make sure we were taken care of while the server was helping other tables. We ordered the garlic knots, chili cheese fries, chicken parmesan, and philly cheesesteak, and everything was PERFECT. I’ve never eaten such delicious chicken parm in my life. The garlic knots are soft and buttery and literally the size of my fist. Seriously, this was the best outcome for our dinner plans and we’ll definitely be back next time we’re in Charlotte!!
… moreElijah Leyton
Bradley was awesome he had good energy helped me out. And made my little time in Hawthorne special. He made me feel welcomed and like I was talking to my friend. I appreciate him alot and will be coming back with the family soon.
… moreKerry Parent
Had a great lunch today of nothing but appetizers. We got the meatballs, calamari, mussels and mozzarella sticks. All were cooked perfectly and arrived at the table hot and at the same time. Our server was quite pleasant and helpful, and was very patient while we took our time with the menu. The manager Tim was engaging and was walking the restaurant talking with all tables. Place was clean and music was at a perfect level.
… moreIsaac M
Pizza was decent, wings tasted like they were tossed in chemicals, got someone sick as well. Food was cold when we received it for pickup, the mozzarella sticks were a cheap store bought brand. I do not recommend eating here.
… moreAaron Thompson
My daughter and i were in the mood for pizza and ordered for pick up here. I ordered personal pizzas for both of us but it was not a regular pizza. It looked like a cake with toppings and sauce and unfortunately one of them was burnt. Needless to say i paid $47 and didn’t eat so a bit disappointed. Im sure their pizza is probably good unfortunately we didn’t get to try it. Will probably just stick to our go to place.
… moreJohn Myers
Went for dinner with my son. We’re seated and ordered right away. He wanted the buffalo chicken pizza. Fresh, hot and crispy. Tasted great. Upon reflection…should have gotten pepperoni and mushrooms. Service was ok. Lots of people working, but had to ask for the bill(not a lot of checking back). Not the best pizza, but good. Two drinks and an 18 inch pizza and tip…$43. Kind of pricey for us.
… moreLiz Correa
So I left the hawthorn with the bad service and came to the original one that made me fall in love with their pizza, it was worth the drive, the service was perfect (autumn) the waitress was so sweet, the food was just like I remembered, always go back to the place that did you right. And you’ll never go wrong.
… moreGeorge Sledge
Not all the hype did not taste like NY pizza or even Chicago.
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