Adrienne France-Moore
Kelly always is nice and courteous and she always has great customer service. Kelly always greets me with a smile! Thank you Hardee’s for having Kelly make everyone’s day especially mine!
… moreSherri Beemblossom
Kelly, GM, was very professional and very friendly. We had a great conversation. I told her out of all the Hardees in the QC, 38th street is my favorite. I feel their quality and the way they make their food is as it should be (not thrown together where the sandwich falls apart). I only ever get biscuits and gravy from Hardee’s. I also get the sausage, egg and cheese biscuits. I don’t know what sausage you use, but it has great flavor!
Side note: I miss my coupons. I haven’t gotten any since December.
… moreBrooke M
Lance and Kelly were running the entire lunch operation like a well oiled machine today when we stopped in. Both friendly and courteous. Excellent delivery of their food options and our meals were great! The Frisco Burger was delicious and everything was better than expected from taste to appearance. Kudos to such a great team!
… moreA d
Just ate here again this morning. Kyle again was extremely polite and helpful. The quality of his food and service shows he has been here almost 20 years. He deserves recognition. …. edit :Kyle is always polite and does not rush my order. I look forward to seeing his face when I eat there. He truly is the backbone of that store and deserves all the recognition he can. We need more customer service employees like him everywhere.
… moreB “Tweety” R
Kelly/Joe/Lance if I could give them a 1000 ⭐️ I would! Very respectful/very customer focused. Definitely exceeded my expectations. Food was fresh AS ALWAYS!! , inside and outside of store was very clean. They take great pride in their work/customers. I would recommend this HARDEES to anyone. Keep up the great work! Will always get my business.
… moreSamantha Keegan
I used to avoid coming here but I almost always receive fresh food, great service and the managers actually care about the customers. I can always tell when one is working – people are friendly, the bathroom is clean, food is fresh, etc. Kelly has been so nice every time I have come in on my lunch break from work. Thank you for making me feel welcomed and not a burden! Working in food (fast food) can be challenging when working with the public.
… moreStephanie Litty
Monique was the lovely person who helped me at the drive through speaker and the window. She was soft, helpful, kind. She is a beautiful person and was a much needed restart to my day. The world needs more of people like her. Thank you for being you! Told my fiance about my interaction with Mo and he knew who I was talking about by her personality. It was nice to hear someone is known for their positive influence she has on people. Brought another smile to my face.
… moreChris Carlson
Kelly the general manager does a great job. I always get my food fresh and get a prompt manner. She always make you feel welcome.
… moreCaligina Burton-Botten
I love this place! Unfortunately one bad interaction did ruin this.
PLEASE be weary of one of the managers he is very unprofessional and impolite, and even began to insult my family member. He began walking away before we could even get his name. Cherry on top, our food was 15 minutes late and he forgot food as well!
I get being busy and being stressed but always remember to be kind, theres no reason to take it out on customers❤️
… moreNancy Ireland
Kelly has always been welcoming and made sure we receive excellent food and service over the years. Love ❤️ this Rock Island Hardee’s! You’re the best! Thanks again!
… more