Derek
This Hardee’s is incredible! Crystal and her crew run the place like pros, fast, friendly, and flawless every time. You can feel the pride in their service and the care in every chicken strip. Crystal’s leadership shines through in every detail. Hands down the best Hardee’s around!
… moreTeri Lashley
This space was the only fast food restaurant in the area. It got closed down in late 2025. So now theres no burger for miles.unless u cook it at home.
… morePrecious Crawford
Connie and the whole team at Hardee’s are amazing! Connie runs the restaurant with such professionalism and kindness, and you can tell she truly cares about both her staff and the customers. Every time I come in, the service is fast, the food is fresh, and everyone is friendly. It’s clear the team works well together and takes pride in what they do. Big thanks to Connie and the crew for always making my visits a great experience!
… moreShiane Lucas
I ordered an online order and went to pick up my order. I had gotten a large meal which included a large fry and large Coke. When I got home from picking up I saw that I in fact did not get a large fry. They gave me a large hash brown and didn’t even have the courtesy to let me know they were out of fries. I don’t eat hashbrowns so that was just wasted money. They also didn’t read the request on my burger and kept the onions on it after I even put extra notes stating that I didn’t want onions. They have no regard for their customers. 0/10 wouldn’t recommend to anyone
… moreKindall White
Came to Hardee’s today after leaving the car show in Franklin , they gave away my dad’s food at the drive thru & didn’t want to remake his order . After he said well at this point it should be free the lady said excuse me sir no it ain’t gonna be free ( rolling her head ) he didn’t care he just wanted his $14 burger he just purchase not to mention I spent $60 on top of that meal … she told HIM TO GET OUT OF HER STORE ! All he wanted was his money or his food … very rude ! She did finally give him his money back after he caused a scene !
I apologized to the only one other family eating there because we had to get rude back with the staff… I highly DONT recommend this Hardee’s unless they find someone to replace the rude lady ( in black ) so I’m guessing she’s a manger … they also had no lids for small cups ( and wanted to upcharge for a large ). I understand it’s Hardee’s and I understand mistakes happen but the way she popped her mouth off was uncalled for ! I didn’t get her name. I don’t care to get her name … or the two younger boys . ( the guy who took our order thank you for being respectful & not popping an attitude when we asked could you tell them what our order was because you didn’t hand him a receipt ) but wish you would of spoke up sooner because you also told him you were headed up to get his food &sat down because they wouldn’t remake it .. Hardee’s in Franklin Ga .
… moreClayton Collier
This place is so awesome! I love the employees, especially Mark! He livens everyone up and I’m happy
… moreJames Bradshaw
Walked in and they said good morning and what are you having? Great service and great food! Looked and noticed that they were serving food quickly in the drive thru. Fast and good!!! Drive thru or carry out, everything is fantastic! Clean and fresh!
… moreLaken Stephens
Today will be the last day that Hardee’s in Franklin takes my money. First off, we were one of two vehicles in the drive thru lane at this time. We were in the front. Before we even finished placing our single order, the high school boy who was receiving our order, randomly switched his microphone off and a woman came on instead. Second, we handed this boy our card and our ($5 off $20+) coupon. He made an oop kind of face and said nothing. He handed me the card back, and proceeded to take roughly 5-7 min to bring out our food. Never told us to pull up, nor what we were waiting for. While waiting, there were two female associates, one who acted as a manager, standing at the register and one leaning on the kitchen table behind her. Window was wide open and all we heard was associate gossip while waiting on our food. The boy handed us our food, without a receipt. So I kindly asked for our receipt and he handed it to me. Our coupon was NOT applied to our order, also after checking our bags, they left out one of our sandwiches, which was a $5.59 sandwich. This has been an issue in the past, and we have also been told before that due to an associates mistake, that we would have to pull back around, behind multiple cars, to correct their mistake. If you expect decent customer service, to get every single item you paid for, cool and fresh drinks, and a hot and tasty meal all in one, this is the LAST place that I would recommend to a friend.
… moreBilly Crane
This Hardee’s restaurant in Franklin Georgia is outstanding by far The floors are clean the people are sweet and nice and treat you like part of the family so I recommend this heart is to the entire world if you can travel here. Thank you so much for having this Hardee’s in Franklin Georgia 🙂
… moreLaurel A.B.
I’m very surprised to see so many negative reviews. I’m a local, though, and I’m aware that the city council is not in favor of too many businesses existing in Franklin. That being said, Hardee’s is the only recognizable fast food chain here and that puts serious strain on them during times when there’s a high volume of travelers passing through (summer break, holidays, etc.) and during events at the arena. We have had our orders messed up before, and it was always corrected without any issue or rudeness. We were never angry about it or lashed out, and we’re in a habit of checking the bag to make sure our food is right before leaving (not due to Hardee’s messing up, but due to the time when Chic-fil-a left the chicken off of our chicken sandwiches).
If your order is incorrect, don’t go from 0 to 100, just go inside and let them know and it will be fixed.
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