Monty R.
First visit to this Hardee’s. I went at about 10:30am and there was not a soul in sight. Food was okay, a bit dry and burnt. Staff interactions were decent. My lone experience was very average.
… morePatricia Alley
My husband and I stopped at Hardee’s in Hillsville around 1:00 pm. Our order was taken. The restaurant was a mess. Napkins and food was on the floor. Cup lids and straw wrappers laying on the drink station and tables haven’t even been wiped off.
We ask for ketchup and salt and we barely got that. One pack of French fries was upside down , so we had to dig them out of the bottom of the bag. Employees on their cell phones. Instead of cleaning up the restaurant the employees would stay in the back. One of the employees walked out into the dining room while on his phone and walked back into the back. He didn’t do anything to clean up the store or anything.
We were the only ones there but not the first employee there was cleaning up. That used to be one of the best stores, but not anymore. It was nasty.
… moreJonathan D.
The only reason why i gave the restaurant a three star rating rather then a five star rating was because of the service and atmosphere. The food was amazing and freshly made. The fries were crunchy and werent salty. The meat on the burger was soft and still hit from the grill. Great seasoning, plenty of add ons. The service was bad, the lady that took my order look grumpy and like she didnt want to be there. When I thanked her for the service she ignore me in multiple occasions. That type of service makes the atmosphere feel terribly, that might be the reason why the location was empty and probably people take out. Theres plenty of room for improvement. Took some pictures.
… moreMegan Whitaker
My family and i went through the drive through and got 4 combos. All the fries tasted litterally like cardboard, and my kids and us wouldnt eat them. That alone says alot considering my kids are always tryn to get our fries. Then the mushroom and swiss burger has the mushroom part that looked like a big blackish blob. After deciding to try to eat it despite the apperance, it tasted as bad as it looked, burnt and old! My daughter got the classic chicken, which was supposed to automatically come with mayo and pickles, had nothing but chicken on it. But we made the most of it and added mayo and pickles at home. When she bit into it she immediately had to spit it out as the chicken was refrigerator cold on the inside and she said it tasted horrible. We live less than 10 minutes from hardees so there was no reason to be that kind of cold. As for the bag itself the fries looked literally looked as though they had been thrown in the bag. All of them was either upside down and empty or on their side and mostly dumped out as well. We had the bag positioned to where it could not fall over or slide around so there is no way the ride home would have done that. I understand that at times people may rush or have bad days but this was beyond ridiculous. It it was possible to have a lower star rating then i would have done it!
… moreLyle I (MrGoodwrench)
The burgers would have great the meat had a very good taste to it, But who ever made it literally put a drop of mayonnaise in the center of it and then threw it together it absolutely was the driest burger I have TRIED to eat. I ended up removing just the meat and ate it and it was much more enjoyable. It seems the more you pay for something the less you get.
… moreMarkel Cochran
Walked in 8-15 A.M. 8/24 25 Young lady look back at me and then back at the kitchen Appeared to be waiting for food for drive through. I waited and waited and waited but the open bag had her attention. Left. You need people who chew gum and walk at the same time
… moreMichelle Southern
We went through the drive thru for breakfast. Food was hot and fresh and our order was correct.
… moregary Bowman
I hadn’t ate there in a while, they used to have great breakfast, not very impressed, the biscuit just wasn’t very good, definitely not worth the wait. Not to mention the guy at the window who was not very cordial, rude might be the best description. Won’t be going back there.
… moreWhitney Riggs
If I could leave zero stars I certainly would! We were traveling today and wanted a quick bite. Worst mistake ever. Had I noticed that the restaurant was filthy, I wouldn’t have even bothered to order. The trash was running out in the floor out of all 3 cans.. every single table was dirty. There was no Napkins in the front. I ordered my son chicken tenders and they were ice cold in the middle. I asked for them to make fresh ones and finally, 20 minutes later we got them. Mine and my husband’s chicken sandwiches were gross.. the whole place needed shut down and a deep cleaning done. Not to mention the looks of the people in the back preparing the food this location was busy and I cannot understand for the life of me why it was unless all of the people were from out of town and looking for a quick bite
… moreCourtney Miller
I am very displeased and disappointed with our local Hardee’s. I have only lived here for 2 years and in that short time, Hardee’s has only gotten our orders correct maybe 4x. In the past year, I’ve lost every bit of $50 going to this Hardee’s due to their failures of getting our orders correct and making it home without half of our order. We live out in the country and it’s not feasible to drive all the way back to town each time our order is incorrect. At this point, I’ll be taking my business elsewhere. I’ve counted up to 7x in the past year they have messed our orders up by not putting all of our food in our bags to take home by the drive-through. I’ve presented this problem to them and they still don’t make things right by replacing things the day after. Today we ordered the 2 biscuits and gravy for $5, and only received one of the two. I just don’t understand!
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