lisa m.
Only 3 stars because the fries were good and hot, even after waiting about 15 minutes in drive thru. I took off other 2 stars because the coke I got tasted like trash. They didn’t have cherry coke like I wanted and then I got a cup full of “?”. I asked was it diet, worker became slightly offended and stated i know what I put in the cup.
… moreThomas Morefield
Going through the drive through no matter what you order your told to pull up and park and they will bring it out to you even when you are the only one in line it makes you think that there making your food fresh wrong I waited like 15 minutes and the food they brought out to me appeared to be atleast a day old the double cheeseburgers I received I had to throw out the hamburgers were so over cooked burnt very poor customer service I never eat here again infact I am telling everyone I know about my experience and hopefully they will never go there again as well getting good help these days is hard to get it’s pretty bad when you serve the customers this garbage that yall call food YUK NASTY. Never again. And these cooks want $20.00 a hour they are not worth $10.00 a hour if you ask me spent $8.00 for 2 double cheeseburgers that I had to throw because they were un – edible.
… moreTia Boyd
The best part of the meal were the chicken tenders. The young lady that waited on us was nice. The store was picked up, no trash on the floor, but filthy. It appeared no one scrubs anything in there.The wall behind the drink area says it all. This store is very old and you can clearly see the years of no deep cleaning going on.
The sign said they close at 8pm but they locked the doors as soon as we walked out and it was 2pm on New Year’s Eve. Per their “Holiday hours” sign they close at 8pm. While we were ordering a lady (think was the manager) clocked out but shouted instructions to the other two ladies advising them to lock the doors after we left. I asked if they were closing and they said no, so I was confused as to why lock the doors at 2pm when you don’t close until 8pm. But not my business.
For the food, I was starving and wanted a chicken wrap but they didn’t have any wraps. I was excited to see they had crinkle cut fries but the fries were over cooked, dry and had no salt on them at all! The tenders were ok but the bread was burnt.
Goes without saying I will not go back
… moreRobert Childers
Absolute worst Hardee’s I’ve ever been too. Ordered a Frisco Burger which came on half untoasted white bread and half bun bottom and no bacon. Also ordered a Nashville hot chicken sandwich which just came as a regular chicken sandwich sprinkled with some kind of spicy seasoning.
… moreMichael Collins
Shaniece was great on service and made it happen. She did her thang in here.. I ran a kitchen for 12 years.. So thanks for having a smiling face to greeting you has you order your food. Great Job!!!
… moreMike Kesler
Make a Online order just to sit for twenty five minutes after the app said my food was ready my order was closed in the app like I already received it or something eventually I went in the store to get my food complained and the girl at the counter complained with me , oh, you’re right their horrible here’ what!??? After I got to my car I opened up food and it looked so gross ! How do you mess up hot dogs!!!!!!!!
… moreMe Who are you
To be honest they shouldn’t even got the star. The employees are very slow I want through the drive-thru they told me to park and they will bring my food out. 25 minutes went by. I walk inside and is sitting on the counter
… moreSharelle Merritt
I mean it’s alright when you need something quick. The food is passable. A couple of the workers are pleasant. But the food is better then at other Hardee’s in the metro are
… moreElle Felts
The biscuits and gravy were delicious! Service wasn’t good at all today. This particular Hardee’s was in Southside Richmond. The employees didn’t speak other than asking what we wanted. The cashier made no eye contact. We dined in, and business was slow. The floors were very greasy, which worried me about falling or slipping down. There was no clutter or debris on the floors or tables, which was nice. Bathroom floors were greasy as well.
… moreTracey Greene
Hardee’s is always great for a quick bite to eat. Although I was told I was going to get hot fries because they hadn’t even put any down well when they brought me the Fry’s they were not hot although my sandwiches were. The little mini thing of ranch dressing that they gave me to dip my fries in was the only thing that made the French fries palpable. I do want to add that the customer service though was exceptional. Food on the other hand not so much. I ordered the 599 bag that came with two sandwiches and fries and a drink. I will recommend this Hardee’s but make sure that your French fries are hot before you leave out
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