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The Habit Burger Grill is a burger-centric, fast-casual restaurant concept that specializes in preparing fresh, cooked-to-order chargrilled burgers and handcrafted sandwiches featuring grilled Tenderloin steak, grilled chicken and sushi-grade Ahi tuna cooked over an open flame. In addition, The Habit features fresh handcrafted salads and an appealing selection of sides and shakes. Visit The Habit Burger Grill today at 1431 Howe Avenue #300, Sacramento.
Charbroiled burgers star at this fast-food chain also offering deli-type sandwiches, salads & fries.
Hours
| Friday | 10:30 AM–10:30 PM |
| Saturday | 10:30 AM–10:30 PM |
| Sunday | 10:30 AM–10 PM |
| Monday | 10:30 AM–10 PM |
| Tuesday | 10:30 AM–10 PM |
| Wednesday | 10:30 AM–10 PM |
| Thursday | 10:30 AM–10 PM |
Address and Contact Information
Address: 1431 Howe Ave #300, Sacramento, CA 95825
Phone: (916) 927-2604
Website: https://order.habitburger.com/store/19/category
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American fast-casual restaurant that specializes in award-winning Charburgers grilled over an open flame.
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Reviews
Sherry Matalone
We ordered a teriaki burger. We requested no mayo, no lettuce, no pickle & no cheese. We got home & the burger had everything on it that we asked not to be on it. Also my husband ordered a Santa Barbara w/frys & got the sandwich – no frys & a salad. I have not had this problem until now & we go there regularly. It made me mad! This is really not that hard!!! It’s actually not rocket science. I do not appreciate spending $26.00 on a burger & a meal & not receiving what we ordered & having to throw it away.
… moreAlt3r3d 0wl
Really consistently YUMMY . Paying a bit more for quality and attention to detail is worth it. Best shakes as well.
… moreMason Atal
Hello,
I am writing to formally report a serious customer service incident that occurred during my recent visit to your location and to request direct follow-up from a manager.
On the date of my visit, I placed an online order and arrived at the store to pick it up. I was provided an order number and had full proof of purchase available, including my receipt. When I approached the counter and provided the order number, the employee assisting customers responded in a dismissive and rude manner, stating words to the effect of “that doesn’t help me” and instructing me to wait without attempting to verify my order.
I calmly and patiently explained that the order was placed online and provided my receipt and proof of purchase. Despite this, the employee continued to question me aggressively, asking repeatedly how and where I ordered, while refusing to assist me or release my order. Throughout this interaction, the employee’s tone was hostile and unprofessional, and he appeared similarly rude toward other customers as well.
After an extended and unnecessary delay, the employee eventually called out my name (“Mason”) to release the order. At that point, I asked why my name had not been requested earlier, as this would have resolved the issue immediately. There was no acknowledgment of the delay, no apology, and no explanation.
Due to the repeated dismissal and refusal to assist despite my cooperation and patience, I raised my voice to clearly state that I felt disrespected and that the situation had been handled poorly. In response, the employee escalated the situation further by accusing me of wanting to attack him, which was completely false, alarming, and inappropriate. At no point did I make any threats or aggressive gestures. I explicitly stated that I was raising my voice because I was being disrespected and because my order was being withheld despite full proof of purchase.
Being accused of intent to harm simply for asserting myself after prolonged mistreatment was deeply concerning and unacceptable. This accusation felt like an attempt to deflect responsibility and placed me in an unfair and unsafe position as a customer.
I am requesting the following:
1. A direct phone call from the store manager to discuss this incident.
2. A formal apology for the way this situation was handled.
3. Assurance that this behavior will be addressed so other customers do not experience similar treatment.
I am a paying customer who followed the correct ordering process and behaved patiently until repeatedly dismissed. I expect professionalism, respect, and accountability from your staff.
Please contact me at your earliest convenience. I look forward to resolving this matter appropriately.
Sincerely,
Mason
… moreI am writing to formally report a serious customer service incident that occurred during my recent visit to your location and to request direct follow-up from a manager.
On the date of my visit, I placed an online order and arrived at the store to pick it up. I was provided an order number and had full proof of purchase available, including my receipt. When I approached the counter and provided the order number, the employee assisting customers responded in a dismissive and rude manner, stating words to the effect of “that doesn’t help me” and instructing me to wait without attempting to verify my order.
I calmly and patiently explained that the order was placed online and provided my receipt and proof of purchase. Despite this, the employee continued to question me aggressively, asking repeatedly how and where I ordered, while refusing to assist me or release my order. Throughout this interaction, the employee’s tone was hostile and unprofessional, and he appeared similarly rude toward other customers as well.
After an extended and unnecessary delay, the employee eventually called out my name (“Mason”) to release the order. At that point, I asked why my name had not been requested earlier, as this would have resolved the issue immediately. There was no acknowledgment of the delay, no apology, and no explanation.
Due to the repeated dismissal and refusal to assist despite my cooperation and patience, I raised my voice to clearly state that I felt disrespected and that the situation had been handled poorly. In response, the employee escalated the situation further by accusing me of wanting to attack him, which was completely false, alarming, and inappropriate. At no point did I make any threats or aggressive gestures. I explicitly stated that I was raising my voice because I was being disrespected and because my order was being withheld despite full proof of purchase.
Being accused of intent to harm simply for asserting myself after prolonged mistreatment was deeply concerning and unacceptable. This accusation felt like an attempt to deflect responsibility and placed me in an unfair and unsafe position as a customer.
I am requesting the following:
1. A direct phone call from the store manager to discuss this incident.
2. A formal apology for the way this situation was handled.
3. Assurance that this behavior will be addressed so other customers do not experience similar treatment.
I am a paying customer who followed the correct ordering process and behaved patiently until repeatedly dismissed. I expect professionalism, respect, and accountability from your staff.
Please contact me at your earliest convenience. I look forward to resolving this matter appropriately.
Sincerely,
Mason
Rachel Wellman
Yummy! The way to order was on those new touch screens and we received a text when our order was ready. It was full and fun for a Saturday out in public. I had a bacon BBQ burger and it was satisfying. My Dad had a melt and loved it. Fries were nice and hot. Overall a good outing!
… moreCali Travelchick
They took off the barbecue chicken salad and could not make it! Came in from Texas really wanted it so that was a bummer! They were very helpful but customer service is a three out of five not very attentive! Come on Habit do better.
Dry service…not the Habit I remember
… moreDry service…not the Habit I remember
Bryan Abaya-Buchanan
What makes Habit Burger standout are their wider selection of healthier options. We love their tempura green beans! And of course their burgers always hit the spot! If you haven’t tried them yet, you’re missing out!
… moreOlesia *
Very tasty salads, my favorite is the Santa Barbara salad, also delicious burgers, fries, nuggets. The only pity is that I have to drive a little far and there is no one near me, but that’s not a problem, I can always go and buy something delicious.
… moreJ M.
Disappointed. I really don’t like to leave 1 star reviews but it’s the truth. Ordered at 12:28pm, got my order at 1:09pm even though the restaurant was empty. The fries were cold. The worst was the burgers were cold & the bun was SOGGY. As soggy as soaked cereal. Disgusting. Why make us wait so long for nasty old food. I was patiently waiting even though I heard someone complaining about the wait time. This is not good because I’ve always enjoyed your food at other locations.
… morejohn
I was there Sunday at 2:47 order 173 I’ve never been there so I wanted some of a few things the gentlemen that was helping me was awesome I spent $34.00and was well worth it good food great service
After I got there there was a small rush two other orders the manager was not inactive at all when I first got there he was weighing stuff and looked like ordering he should have looked up and said hi or anything just to show his appreciation for patrons just a. Though
John
… moreAfter I got there there was a small rush two other orders the manager was not inactive at all when I first got there he was weighing stuff and looked like ordering he should have looked up and said hi or anything just to show his appreciation for patrons just a. Though
John
Sereiroth Mey
Not going to lie, this location… hands down one of the best locations. Very friendly environment, the food service was awesome. I’d recommend.
… more