Bill Wacker
Manager/Owner is a perk! Very rude!
Food was good but that guy was something else. The employees were great, helpful and generous. Call it a misunderstanding but, came to our table stern stomping his fingers on the table, scolded my family for something we didnt do. He handled what ever his problem was very poorly. Lost this family as a returning customer.
… moreAlina Mc Carthy
I had two negative experiences here in one week. I came to pick up my order after receiving a text it was ready but the worker couldn’t find my bag of food and said it got stolen or accidentally taken by someone else. He apologized and I waited while they remade my order. The manager Julio gave me a card for a free Charburger & fries for the inconvenience which I thought was super nice and great customer service! About 6 days later, I went back and did a curbside pick-up. I parked right in the front in spot 2 and clicked on the link I received via text that had me check and put in my car model and color. At 6:48pm I received a text saying “Your freshly made order is ready. We will be out shortly.” I kept waiting and waiting and even checked to make sure I had properly checked in (which I had because when I tried doing it again it said they were already notified and it wouldn’t let me check in again). I waited almost 20 min and finally at 7:06pm I decided to go inside. I told the worker I had a curbside order and had been waiting for 20 min and no one brought my order outside to me. All he said was he didn’t know it was curbside because his computer was supposed to tell him but didn’t. My order was just sitting on the counter and on the receipt that was stapled to the bag it said curbside pick up! He didn’t offer an apology or anything and just continued what he was doing. Had he handled the situation like Julio, I would be giving a 5 star review. Mistakes happen but it’s how they are handled that makes all the difference.
… moreHolly McKhann Realtor
I was so excited to try the new chicken and grilled asparagus salad and it did not disappoint! It was so flavorful and the balsamic On it was so delicious and Moist that I did not need any additional dressing. My husband got the Cobb salad and we split some french fries for a splurge. The restaurant was clean, the employees were friendly and helpful and when they forgot the avocado on his salad they quickly remedied that and added it for us. We love this restaurant and will continue to go there at least once a month.
… moreAmber Gail Hundley
Really juicy, flavorful burgers. Fried avocados are amazing. Great online deals and coupons, but also affordable, otherwise. Friendly, efficient staff.
… moreSugar Cane
Online pick up order. I specifically asked for no pickles, no onion, and no tomato. Both pickles and onions were in the burger, but they took out the cheese ? The cheese was not supposed to be taken out. When asking the employee, I got met with a shrug.
… moreNick Harris
**Edit** Their customer support reached out and wanted to make things right. They treated me very well after emailing me about the issue. Still upsetting that there was hardly any chicken in my sandwich but at least they are trying to make up for it.
Talk about shrinkflation, my chicken club sandwich came with a tiny 0.5 cm chicken patty. The tomatoes and everything else looks bigger than the chicken patty.
They have great burgers and I would stay away from anything else they serve that’s not a burger.
… moreKandy Gentry
There’s a reason this Habit doesn’t have 5 stars. Every time I eat here I have a bad experience. A few months back, my son asked for more ketchup and the girl who works there, scooped up about 30 packets, slammed them on his tray and walked away. Half the packets fell off of his tray and onto the floor. It was quite the scene. During another visit, I forgot to put my mask on when I entered the restaurant and an employee told me to put it on. I apologized and quickly took the mask out of my pocket to put it on. The employee said, “a lot of good it does there”. Today was the last straw. Not only did I order 45 min in advance and end of waiting curbside for a long time but the employee who brought out the food had an attitude, gave me a dirty look and said something under her breath. To add insult to injury, the fries were lukewarm and soggy. The burgers were cold, the buns were squashed and they hardly had any lettuce in them. On top of that, I ordered online and they also got the order wrong. You can tell the order was rushed. That was my very last visit. After many years of being a loyal customer, I will no longer be eating at the Habit. I’ll just drive a few more miles out and go to In n Out.
… moreOlivia Beltran
The food was good, and the staff was friendly, ensuring things were taken care of quickly. Plenty of parking and the restaurant is clean.
… moreJulian Contreras
Nice environment to have a bite with outside chairs in the San Clemente area. Good for families. Tried the Santa Barbara Chard.
… morejeffcain50
Typical fast food burger joint. Inside seating available.
Service: …
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