A H
Food was good but was not happy our order was wrong. Our sides were missing for the meal and the “family size” corn nuggets wasnt even a full regular size order. Guess its our fault for not double checking behind the workers. Just mad we spent 40$ and didnt get what was paid for. Wicked wings were good so were the rolls.
… moresteven goode
Great! Hot fast friendly service we can depend on. Love the dining room setup!!!
… moreJean-Tu Jackson
Ordered a chicken sandwich combo and got home to a sandwich with 4 mini buns two on top two on bottom called and manager said that’s how it comes I disputed claim and then told driver bought wrong buns but I was never told this while ordering. When I complained I was told what do you want me to do. I asked for owner info and told he didn’t know then proceeded to hang up on me. This location is closest to my house and I will NEVER go there again. And the chicken was no crispy and side dish not hot. Contacted corporate and was supposed to be contacted by owner, NEVER was. Chalking my visit to a loss since owner doesn’t care and I will NEVER go again
… moreAriana peciossa
Today I came in the Golden Chick , got great service from the cook and the lady here I think she was a manager for your company. What stood out the most was I order and paid for my food then went outside to finish doing my gas at pumps in my orange dodge charger to look up and see the Melissa walking my food out to my car. Wow you don’t get service like that anymore and it’s good to know that there still is great service out there. Thank you Melissa well done and your company should recognize you for the hospitality service you are doing for their customers at this location . I will come back here 10 ⭐️’s for that . Thank you Golden Chick for having her here ….
… moreNoble Queen
I have been up working since 3am this morning. I am extremely tired and hungry. I hadn’t eaten all day and wanted Golden Chick. I usually go to the one on Beach St. but I thought I would try this one because it was on my way home at around 3:45pm. Bad decision.
I pulled up to the drive-thru menu and was trying to see what my husband wanted (so, I was on my phone with my windows up). Once I found out, I rolled down my window and politely said hello and that I was ready to order. I did this a few times with zero response for about a minute or two. Then I pulled around to the drive-thru window, presuming that perhaps the location wasn’t open, and I saw a few workers there. I sat there at the window waiting for someone to come to the window, but I was ignored for a good 5 minutes. By that time, I was on the phone again with my husband to see if he wanted something else. The lady inside, finally, came to see what I wanted at this time. Since I was starving, I went ahead and placed my order. Got home, sat down to eat with my husband, and the first thing I noticed was that the chicken wasn’t as golden as I am used to. It was over fried. Then our green beans were old, dark green and shriveled. And there were a couple of plump good ones mixed in. I ate it anyway because, as I stated earlier, I was starving. Then I bit into something hard, spit it out, and found this thing. I have no clue what it is. Almost bone…almost a hard rubber, I don’t know. But, I was extremely disgusted and disappointed. I was a GM in the food industry for years prior to my current job and I know the importance of making sure the customers are taken care of, the food is kept fresh and properly made to company standards, and that the atmosphere and vibe of the employees are inviting, welcoming and friendly.
I will never come to this location again.
P.S. When the woman came to the window, I mentioned that I had been calling out at the menu speaker, and she responded with a smug attitude and stated that she had asked if I was ready to order when I first pulled up. I let her know that I did not hear her. And the whole exchange left me assuming that she heard me calling out at the menu and purposely ignored me.
I do not usually leave bad reviews, but I felt the need to say something. $30 of my hard earned money wasted…
P.S.S. The woman who tended to me did end up being kind and professional towards the middle and end of it all.
… moreTyrannosaurus Wrexx
Melissa is the definition of southern hospitality. She made sure we left full and satisfied
… moreJonathan K
Tried the payment crunch sandwich. Chicken tasted horrible. Flavorless didn’t even get fried properly
… moreorlando gonzales
Food and service is always great, nice friendly. Thank you for employing such friendly staff such as Dylan. Very nice and polite young man. With a keen eye for attention to detail. SemperFi Dylan you made my made my night.
… moreM kelley
I’ve been to this location a couple times before and everything was OK. Nothing special. On my visit yesterday I met Brandon and he was Wonderful. He was very patient while I Ask a couple questions and decided on my order. His customer service was excellent. Very friendly and personable. He was working very hard to make sure I had a great experience. You don’t see that much anymore. When I got the food home, everything was still hot. Everything was fresh and well prepared. The Dirty Rice is my favorite side. It is a must try. This will now be in my dinner rotation for my family.
… morestranger danger
I just ordered food at Golden Chick North Richland Hills Mid Cities Blvd! Ordered online. Ordered Roasted chicken. Requested leg and wing. Got wing and breast. Don’t eat breast. Ordered tenders meal. Fries cold. Ordered Raspberry lemonade, store out. Ordered Sobe Yumberry drink. Location did not even know what it was. Ordered Dr. Pepper, they were out. Called location to air grievance regarding order. Was told they were out of legs. None of this info was not provided when order was picked up or prior. They did not offer substitutions, just threw in the breast as if it would not be noticed. Skip the location.
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