Carodae Lockridge
I ordered through the drive thru and said multiple times that I wanted the student special for 6.99 which comes with 3 tenders, fries and a drink. Diago (name on the receipt) was taking my order and proceeded to say the regular 3 tender meal. I said I have my student ID and he said okay 3 tenders with mashed potatoes and I asked could I get fries instead he said that would be an extra dollar which doesn’t make sense because it comes with the meal advertised. Then I pull up to the window and he proceeds to tell me that the deal is from 11-1 but on the sign outside it says 11-2 Monday-Friday. I tried emailing but haven’t heard anything back.
… moreFitness Dreamz
I have visited this location multiple times due to its proximity to my workplace. Unfortunately, the daytime management, especially during dinner hours, appears to be poorly organized and ineffective. On nearly every visit, the restaurant is out of chicken items, and I am consistently told that they are “still cooking” and will take 20–30 minutes. This response seems repetitive and misleading, as it cannot reasonably be the case every time.
I respectfully request that Human Resources review the store’s management practices during peak hours and take appropriate steps to improve operational efficiency and customer service.
… moreAustin Baker
I don’t understand what is up with this franchise but not one of these golden chicks can get orders right.
I don’t know if it is the incompetent workers or if it is just incompetent management but I might just blacklist this entire franchise for the rest of my life.
Imagine working such an easy job, and yet you need customers to check bags or go there in person to prevent from getting screwed over. Trash place.
… moreMichelle Johnson
I went into y’all restaurant, golden chick. The waiter of the lady behind the counter was rude. They did not put my seasoning on my chicken and they charge extra for flat.
… moreEric Cardoza
Did a pick up order for our New Year’s Day dinner! Couldn’t be more happy about the whole situation! The food was hot and ready and I was greeted with smiling and happy faces when I walked into the store! Great employees! And a super clean store!
… moreJustin Yoder
After I placed my order at the drive through they let me know it would be a 15 minute wait for the tenders and they were out of sweet tea. After going ahead a paying they asked me to move to a parking spot. I asked why because if they were out of tenders no one else would get their order before me so I insisted I just wait at the window. They said I couldn’t because the screen is timing them and they had to keep getting cars through. So, basically they are manipulating the order system so they don’t get in trouble for being 15 minute behind. A 15 minute wait and out of sweet tea you would have thought a discount or something would have been offered. Super disappointed by this experience.
… moreAndre Thomas
They have very good and nice employees.
The food was great.
nice and hot
I would definitely eat at this Golden Chick again
Thanks you guys and keep up the good work.
… moreAdrian Maldonado
Martha was very sweet like my grandma and helpful she was very quick to help me and my crew with our order and questions that we had 1000/10 definitely comin back
… moreCandice Robinson
Ok this was the last time. I ordered a gallon of sweet tea and a bag of ice. I arrive to be told all Door dash orders have to be oicked up inside. I reiterate I placed a personal order directly to the Golden Chick website and was advised to come inside to pick up. I drive around, leaving my vehicle running, as I am trying to move as efficiently as possible. Once inside I am not greeted, but am able to view a woman picking her nose directly in the kitchen while on her cell phone. I’ve known advised two people that I only had ice and tea. They stare at the receipt, they look around the kitchen in dismay, checking fridges and what not. I proceed to say ‘its only ice and tea’ as the manager is still picking her nose and she walks to the counter, not washing her hands and tells me she can’t do anything because it’s door dash. it’s really not rocket science but today I was disgusted. She returned to stir mashed potatoes and gravy after being so nasty and returned to the register handing me a receipt that said my order was voided. There was nothing else. No apology. No kindness. Just gross. Before voiding the transaction she tells me to call corporate because she can’t refund it. The number on this Happy Or Sad service sign is not valid and the # on the receipt goes direct to the store. This store always has an issue.
… morePhyllis Jack
Diago B. Had a wonderful personality and his service was awesome. It was good old fashioned hospitality. Keep up the good work, Sir
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