Hillary Dinh
Waited 25 mins in the drive thru after I ordered which is way too long considering I only saw 2 cars in front of me. When they handed me the drink, it was spilling over the sides all the way to the bottom and got my hands and car sticky. Basic customer service would be to clean off of the cup before handing it over or just remake it but they didn’t even bother. The food was good though (spicy tenders, fries, and Mac and cheese).
… moreRebecca Mott
Great customer service! Jason was friendly, quick, and made sure my order was right. The food was hot and fresh, and the overall experience was smooth and welcoming. I’ll definitely be back!
… moreLeon
At 9pm, a chicken place doesn’t have chicken. We ordered a side of mash potatoes, it came in this tiny pint that doesn’t have gravy and looked like someone already ate it. We ordered a side of fries and it’s barely any in the box. I understand that you’re closing in an hour but it’s gotta be better.
… moreKennedy G
I left a review before about a black spot in my chicken, I was contacted quickly and the issue was resolved. I had no issues then but the same issue happened again yesterday. It really seems as if this Lavon location keeps making the same mistake. I’ll include pictures from both incidents. The first picture will be the most recent incident.
… moreAshley Shipley
The young boys working at Golden Chick were awesome! Super polite, hardworking, and had great attitudes. They made the visit really enjoyable. Keep up the great work!
Jason is the one who specifically waited on me but the other young man was just as nice.
… moreCesar V
The food was great. But I ordered my food (2 box meals) for pick up and I went to the store 10 minutes later through the drive-through and they told me to wait in the front because it was not done yet. I kid you not 20minutes passed and my food was still not done so I called them and they told me it was almost done so I waited some more after I got to the 40 minute mark I called again and they told me the food was ready and I told them they asked me to wait outside and they told me to come inside and get it even though they told me they would bring it to me and had me parked waiting. I don’t even know when the food was ready. I had to call and ask because they told me to wait outside for it. very slow order here if you’re OK waiting almost an hour
… moreKevin turpin
Absolutely the worst experience we’ve had yet. They completely got our order wrong, and I guess we should have checked our order before we left, but a LOT of waiting cars behind us. So we couldn’t. We’ll never eat here again. So disappointed. Takes forever! We thought about leaving several times. Took us almost 30 minutes waiting in the drive thru. What a waste of money and time.
… moreChaytor Rist (Annie Poo)
Great food for the price and good fast service! Cameron was working on the Cash register and he was super friendly, and fast. He made our order and it was perfect and everything tasted great! Thank you Cameron for making our trip to Golden Chick much easier! You really do deserve a raise!
… moreAlliyah Valencia
Santiago killed it. Had great customer service and a friendly face that made the drive-thru interaction more enjoyable and less awkward. He was communicative about us missing an item. Got it to us as quick as possible.
… moreBennie Palmer
The person who took my order was very friendly and had order complete in less than 5 minutes. I ask for his name and he told me Jason. The food was good but service even better! That’s what keeps me returning to this location.
Ben Palmer
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