Family-friendly joint offering hibachi steak, sushi & other classic eats in warm, casual surrounds.
Address and Contact Information
Address: 200 Boston Post Rd E, Marlborough, MA 01752
Phone: (508) 281-2066
Website: http://www.gingergardenma.net/
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Reviews
Right when we came in they put menus on a table that was covered in food and not wiped down & they expected us to sit there.We got up and moved our selves to another table that was clean.As soon as we sat down, we felt rushed to place our order. There was no welcoming greeting, and the interaction felt abrupt and unprofessional. After ordering, our food was brought out almost immediately, which raised concerns about the freshness and preparation.
We ordered the shrimp tempura maki and a pu pu platter for two. After taking one bite of the sushi, I immediately noticed an overwhelmingly fishy taste from the shrimp, indicating that it may not have been fresh. The taste was so unpleasant that I nearly became sick. We then tried the other items, including the egg rolls, and noticed that the vegetables inside tasted old and stale, as if they had been sitting out for an extended period of time. Overall, the food lacked freshness and quality.
When our server asked how everything was, we respectfully shared our honest feedback. Instead of addressing our concerns professionally, she spoke over us in a rude tone and insisted that we were wrong and that their food was fine. When we asked to speak with a manager or someone in charge, she claimed that she was the manager. The interaction felt dismissive and unprofessional.
Despite the poor experience, we paid for our meal. As we were leaving, we were told not to return, which was both shocking and inappropriate.
This was one of the worst dining experiences we have ever had. Based on the lack of food quality, customer service, and professionalism, we would not recommend this establishmentMy partner and I decided to try this restaurant because we enjoy exploring new places, especially for Chinese cuisine. Unfortunately, our experience was extremely disappointing from start to finish.
As soon as we sat down, we felt rushed to place our order. There was no welcoming greeting, and the interaction felt abrupt and unprofessional. After ordering, our food was brought out almost immediately, which raised concerns about the freshness and preparation.
We ordered the shrimp tempura maki and a pu pu platter for two. After taking one bite of the sushi, I immediately noticed an overwhelmingly fishy taste from the shrimp, indicating that it may not have been fresh. The taste was so unpleasant that I nearly became sick. We then tried the other items, including the egg rolls, and noticed that the vegetables inside tasted old and stale, as if they had been sitting out for an extended period of time. Overall, the food lacked freshness and quality.
When our server asked how everything was, we respectfully shared our honest feedback. Instead of addressing our concerns professionally, she spoke over us in a rude tone and insisted that we were wrong and that their food was fine. When we asked to speak with a manager or someone in charge, she claimed that she was the manager. The interaction felt dismissive and unprofessional.
Despite the poor experience, we paid for our meal. As we were leaving, we were told not to return, which was both shocking and inappropriate.
This was one of the worst dining experiences we have ever had. Based on the lack of food quality, customer service, and professionalism, we would not recommend this establishment.Also these waiters/staff that work here are homophobic and racist which is something me and my girlfriend will never tolerate ️ !!!WILL NEVER COME BACK.
Service by wait person was pleasant enough.
Disappointing meal, & atmosphere so probably won’t return.
My entree didn’t automatically come with white rice, which wasn’t a big deal, but was a surprise to me.
The egg rolls were nice and crispy.
The tofu was well flavored.
This isn’t the kind of place where you get a ton of food for a small amount of money. However, the food you do receive is delicious!
The rolls were generously portioned, expertly crafted, and beautifully drizzled with savory sauces that enhanced the overall experience.
The staff was friendly, attentive, and made sure we had everything we needed. If you’re looking for a high-quality sushi experience, this place is a must-visit! I’ll definitely be coming back for more.