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Address and Contact Information
Address: 1745 Main St, West Warwick, RI 02893
Phone: (401) 821-7285
Website: http://gelskitchens.com/
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Breakfast & Lunch In Warwick & West Warwick · Come visit one of our locations! · What others have to say about our food! · More Reviews · Check out some of our …
Gel’s Kitchen in West Warwick, Ri
Gel’s Kitchen in West Warwick. Breakfast, Lunch & Dinner in West Warwick. Homemade Hash, Crepes, desserts, breads & baked goods. Your home away from home.
Gels Kitchen | West Warwick RI – Facebook
Gel’s Kitchen is a family restaurant that believes everything should be fresh and homemade. Gel bake
Reviews
N. Solomon
Gel’s has both excellent food and service. They are very consistent with their food each time you come. Every waiter/waitress you get is friendly and provides great service. Even when there is a wait, the line moves pretty fast. Their omelets are the best!! I highly recommend them!!
… morecajua montana
Gel’s Kitchen is a local favorite. They make juat about the best egg Benedict that you will find anywhere. The staff is always friendly and polite. The parking can be a little challenge but available a short walk through the parking lot. Mid mornings can be packed so it’s best to go early. Everyone loves it here.
… moreLucy Lou
This was our first time here. We hadn’t realized we arrived within 15 minutes of closing time, but were served just as well. The server notified us because she didn’t want the kitchen to turn off equipment that was needed to cook or meals, which was really considerate. We all really enjoyed our meals, mine being the broccoli and cheese omelet with hash browns and whear toast. The omelet was full of brocolli and a bit creamy with the cheese. The hash browns were buttery and crisp. We will definitely be returning, prior to closing time 😉
… moreRuthann Nyzio
My 1st time at this restaurant. I got a western omelette. It was excellent. The home fries were delicious too. The waitress was great, very attentive. Always ready to refill our coffee cups. I would definitely go back.
… moreGabriella Kay
Food was 10/10 service was okay, the place is small so you have to wait for a seat. We waited 15mins. It was worth it. Chefs kiss to that food. Yes, they have mimosas.
… moreCarol LeBlanc
Breakfast was hot and so good. Waitress was polite and spot on with our order. Service was quick. Will go there for breakfast more often. Great place
… moreJessica Marie Torres
My go to breakfast place! I’ve tried everything on the menu and it never disappoints. The entire staff are all such a delight and extremely friendly and knowledgeable. You guys are awesome, never change.
… moreRyan Peters
Very unpleasantly surprised numerous times with what the wait staff ‘accepted’.
1) The floors were filthy. We moved tables. When asked why, I said politely because the floor under the table we sat at initially was covered with food, and was just too dirty to sit at (hint hint). Unfortunately i have no pics of that floor, b/c a guy was then seated at that table without them cleaning the table properly or the floor at all, and that guy had open-foot sandals on…yuck. The waitress responded to me by saying “oh that must’ve been a table with kids”, but she took zero action to clean up any further. Unacceptable. That table had a sticky coffee ring on the table too, near the utensils wrapped in a napkin.
2) Then a group sat at yet another adjacent table. They were missing utensils and the waitress grabbed the utensils from the other table with the filthy floors and sticky coffee ring and gave it to them… from a dirty table with filthy floors. Poor, poor, poor.
3) At yet another table, a 4th table, a senior citizen female customer knocked over her full drink. She was not terribly agile or mobile, which was evident. The same waitress got those patrons a wet rag after about 5-10 minutes and let THEM clean up after themselves. The seat, the table, the floor under the table, the window sill… No consideration given to the age of the patron and how difficult that was for her to bend, reach, stretch, and clean up after her own mistake. Unacceptable. Take care of your patrons. Total lack of awareness of mobility challenges of the patron. Clean up after a patron when they clearly need help. They were done, except for paying and the cleaning. The waitress should’ve said she would do that… they were embarrassed enough, then had to struggle in front of other patrons…I wanted to help but didn’t want to make them feel even worse.
4) the walking aisles were dirty, too. Stains, dirt, grime spots throughout. Not sure if the pics will convey it.
5) No, the place was not that busy at all (40% occupancy?). Cleaning was simply not high on the staff’s list. Tables that were wiped down were wiped only partially – as evidenced by the coffee ring left behind.
6) if it wasn’t for the friendly, yet blissfully oblivious nature of the waitress we had, and the fact that the food was decent enough, this review would be much more scathing than it is, rather than simply providing these observations.
Advice to owner: Please train/retrain your staff on each these points, and general awareness.
Good luck to you – I wish you the best.
I will not be returning.
I hope this was just an off-day.
Edit: thanks to the owner for a quick response to my post. This place gets high marks from most patrons. I can allow for mistakes, but that was too many for me in my only experience there.
Our waitress was very pleasant. I thought she might’ve been new. This review is more a reflection of the other staff not supporting her adequately, not cleaning the floors frequently enough, and/or training or oversight not being adequate to support integrating a new employee.
I don’t put the floor on the waitress in terms of sole responsibility. I put that on the entire staff. Anyone could’ve addressed it that day. Maybe it was just an off day.
Good luck. I’m sure you’ll correct this. I do believe that. Personally though, I don’t expect to be back.
Best wishes to Gel’s.
I gave a 2nd star for service for the follow up.
… more1) The floors were filthy. We moved tables. When asked why, I said politely because the floor under the table we sat at initially was covered with food, and was just too dirty to sit at (hint hint). Unfortunately i have no pics of that floor, b/c a guy was then seated at that table without them cleaning the table properly or the floor at all, and that guy had open-foot sandals on…yuck. The waitress responded to me by saying “oh that must’ve been a table with kids”, but she took zero action to clean up any further. Unacceptable. That table had a sticky coffee ring on the table too, near the utensils wrapped in a napkin.
2) Then a group sat at yet another adjacent table. They were missing utensils and the waitress grabbed the utensils from the other table with the filthy floors and sticky coffee ring and gave it to them… from a dirty table with filthy floors. Poor, poor, poor.
3) At yet another table, a 4th table, a senior citizen female customer knocked over her full drink. She was not terribly agile or mobile, which was evident. The same waitress got those patrons a wet rag after about 5-10 minutes and let THEM clean up after themselves. The seat, the table, the floor under the table, the window sill… No consideration given to the age of the patron and how difficult that was for her to bend, reach, stretch, and clean up after her own mistake. Unacceptable. Take care of your patrons. Total lack of awareness of mobility challenges of the patron. Clean up after a patron when they clearly need help. They were done, except for paying and the cleaning. The waitress should’ve said she would do that… they were embarrassed enough, then had to struggle in front of other patrons…I wanted to help but didn’t want to make them feel even worse.
4) the walking aisles were dirty, too. Stains, dirt, grime spots throughout. Not sure if the pics will convey it.
5) No, the place was not that busy at all (40% occupancy?). Cleaning was simply not high on the staff’s list. Tables that were wiped down were wiped only partially – as evidenced by the coffee ring left behind.
6) if it wasn’t for the friendly, yet blissfully oblivious nature of the waitress we had, and the fact that the food was decent enough, this review would be much more scathing than it is, rather than simply providing these observations.
Advice to owner: Please train/retrain your staff on each these points, and general awareness.
Good luck to you – I wish you the best.
I will not be returning.
I hope this was just an off-day.
Edit: thanks to the owner for a quick response to my post. This place gets high marks from most patrons. I can allow for mistakes, but that was too many for me in my only experience there.
Our waitress was very pleasant. I thought she might’ve been new. This review is more a reflection of the other staff not supporting her adequately, not cleaning the floors frequently enough, and/or training or oversight not being adequate to support integrating a new employee.
I don’t put the floor on the waitress in terms of sole responsibility. I put that on the entire staff. Anyone could’ve addressed it that day. Maybe it was just an off day.
Good luck. I’m sure you’ll correct this. I do believe that. Personally though, I don’t expect to be back.
Best wishes to Gel’s.
I gave a 2nd star for service for the follow up.
steven phillips
Food was good. Place busy so service was a little slow. Normally service is excellent.
… moreSherri Paul
Great place for a quick breakfast! Great service! They sell scratch tickets and do keno! Layton is a great server and very respectful!
… more