David Cook
We generally like Freddy’s restaurants. But as with many other reviewers, it seems something is “off” at this location. After waiting more than 5 minutes at the register, with no one paying any attention to us, the girl who was cleaning tables finally walked over to the register to start taking orders from the line of customers. 10 minutes later, the food arrived and for at least the third time in a row the french fries were barely warm. Always the case at this location. Fortunately the burgers tasted hot & good. But our single cup of custard was woefully undersized. Barely a scoop, and runny. When questioned about it, the cashier could have just added some custard, and we’d have been happy until our next visit. Instead, she said to not expect the cup to look like the pictures on the menu; and that since the custard was “too soft” today, it just looks like less. So, we walked away, and will never be returning to this location. Management may want to reconsider it’s customer service strategy.
… moreA K
Love this place. I once walked in before they were even open and without missing a beat they made some awesome food. They were so nice I didn’t even realize they weren’t open until I left. Most other places would have just ignored me but not Freddy’s. I’ll be supporting them until the end.
… moreCameron Bernard
We have always had problems at this location, there was no line at 5:58pm and we didn’t leave until 6:17. We ordered three kids meals, a double burger, cheese curds, and cheese fries with cheese on the side. Not a difficult order. First issue- we checked our food bags at the drive through window after waiting 15 minutes and saw that there was no fries in a kids meal. Young man said they would make them and had us pull around. Second issue- Pull around to wait and check our other food, seeing that we’re missing the cheese fries and that we only got one fry sauce (we requested multiple) and no ranch (we requested for the cheese curds) We ran into the restaurant to get the missing items. The restaurant was completely empty, the only worker working was who seemed to be the manager, everyone else was standing around. Eventually we got the kids fries, cheese fries, two fry sauces and ranch. Cheese fries were not delivered as requested and had very little cheese sauce.
However, everyone was kind and courteous. We often have problems at this location and will leave the drive through because it takes too long (10-15 minutes) We gather that there is a lack of management. After trying the cheese curds- they taste disgusting. cook needs to learn to fry. But the rest of the food was great!
… moreJessalyn Lewis
went through the drive thru today and asked for a single party cheeseburger with only ketchup on it and they gave me a burger with pickles and onions and mustard. Usually I’d just go back and ask for the actual thing but this had been a common thing every now and again when I do try it. I don’t understand how you can read back twice what I order and still get it wrong.
… moreDaniel D.
For having the cheapest cup lids than any other fastfood. They come off so effortlessly. Cheap!
They use to be faster than the fastest fastfood. Now there really slow and get orders wrong. Fire these employees!!! I didn’t get chopped onions or my custard!!! Is fast food that difficult for these goons??!
… moreElizabeth B
The patty melt and bacon burger were both freshly made. The fries were crisp and hot. The cheese curds were so-so while hot they had an odd taste. The tabletops needed a wipe down but there was no one out cleaning the tables. Overall the food was freshly made and the wait was just a few minutes.
… moreJoy Sugden
One of the granddaughters favorite places. They like the onion rings and cheese curds the best. Oh ya, and the ice cream cones are a hit as well. Service was great, the team chatted with the girls to get them what they wanted! Thank you!
… moreJedd L.
Went to Freddy’s on Veterans Day as they advertised vouchers for veterans. At the window, the manager had us scan a code to receive a voucher. I asked if we (3 servicemembers in the car) each needed to scan it separately. She said no and to just put “3 veterans” in the form and we woupd receive 3 vouchers. When I went to redeem the vouchers 2 days later, they scanned my code and when I inquired about the subtotal, they told me I only have 1 voucher. When I explained what I was told a few days earlier a different manager dismissed me rudely, claiming he did all 850 of these and due to scammers, it was one code for one meal and everybody needed to scan and submit the form. Because of their misinstruction, we went there for basically nothing. Due to how dismissive the staff was when we did nothing wrong, their service is 1 star. I dont usually leave reviews but felt I was treated poorly.
… moreEddie M
Used to be great. Last time the dining room was filthy w sticky tables. This time drive through and we get home and missing a sandwich and food was pretty bad. What happened?
… moreSimple Simon
All I got was a shake concrete version excellent. Service was excellent. Price was ok. Can’t ask for anything more.
… more