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At Freddy’s Frozen Custard & Steakburgers, we bring the perfect blend of delicious treats and savory meals to Frisco, TX. As a renowned fast-casual restaurant, we offer a mouthwatering menu that includes our freshly churned frozen custard treats and premium, cooked-to-order steakburgers. Located in the heart of Frisco, we’re a favorite among locals and visitors alike for our genuine hospitality and quality ingredients served in a clean, family-friendly environment. Whether you’re craving a sweet treat or a satisfying meal, we’ve got you covered. Visit us at Freddy’s Frozen Custard & Steakburgers in Frisco today for an unforgettable dining adventure!
Vintage-style chain for steakburgers, hot dogs & other fast-food staples, plus frozen custard.
Address and Contact Information
Address: 16555 FM 423, Frisco, TX 75034
Phone: (469) 287-8885
Website: https://www.freddys.com/location/freddys-frisco?utm_source=gbp&utm_medium=organic
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Freddy’s Frisco (TX) | Frozen Custard & Steakburgers
Location Directory / Freddy’s Frozen Custard & Steakburgers in Frisco, TX. Freddy’s Frozen Custard & Steakburgers. 10:30 AM to 10:00 PM. Address. 16555 FM 423
Freddy’s Frozen Custard & Steakburgers | Order Online Here
Savor cooked-to-order steakburgers and freshly churned frozen custard treats. Experience our genuine hospitality and premium ingredients – order now!
Frisco (TX) Frisco, TX 75033 | #219395 | Freddy’s
Triple Steakburger Combo. Cal 980. FROZEN CUSTARD. Rich & creamy premium custard, freshly-churned throughout the day at each Freddy’s restaurant. Molten …
Reviews
J P
Corporate seriously needs to get involved at this location. I used to love Freddy’s, but this location has been a disappointment since the day it opened. We have given it chance after chance, and every single visit has been a poor experience. I would not recommend this Freddy’s to anyone. They mess up our orders every single time.
Tonight we ordered takeout, and my husband went to pick it up. When he got home, the order was wrong, even though the receipt on the bag was perfectly clear. We were missing three items, and both burgers had jalapeños when one was supposed to be a regular burger. On top of that, the employee did not hand over our drinks or ice cream with the bag. My husband had to ask for them. Yes, he should have checked the bag before leaving, but at this point, accuracy should not be this hard.
It is not worth spending $40 on fast food that is consistently wrong. Honestly, you are better off going to McDonald’s, where it is cheaper, more accurate, and the employees are usually friendlier. The last time we ate inside this Freddy’s, an employee vacuumed the entire time we were eating at 6 PM, nowhere near closing. We could barely hear each other talk. At least then, when the order was wrong, we could walk up to the counter instead of driving back.
… moreTonight we ordered takeout, and my husband went to pick it up. When he got home, the order was wrong, even though the receipt on the bag was perfectly clear. We were missing three items, and both burgers had jalapeños when one was supposed to be a regular burger. On top of that, the employee did not hand over our drinks or ice cream with the bag. My husband had to ask for them. Yes, he should have checked the bag before leaving, but at this point, accuracy should not be this hard.
It is not worth spending $40 on fast food that is consistently wrong. Honestly, you are better off going to McDonald’s, where it is cheaper, more accurate, and the employees are usually friendlier. The last time we ate inside this Freddy’s, an employee vacuumed the entire time we were eating at 6 PM, nowhere near closing. We could barely hear each other talk. At least then, when the order was wrong, we could walk up to the counter instead of driving back.
Robbie Vaughn
I like to give positive reviews, or I don’t do them at all. To the owner: I want you to know which staff were working during the shift, so hopefully you can speak to them to protect your business. We came through the drive-thru 2 times between 6:15p and 6:45p today. I warned my son not to go because I won’t eat at restaurants under 4 stars bc that tells me that something will be off, but he wanted Freddy’s bc we used to eat there in another state. If I had a franchise with 3.8 stars, I would not rest until I figured out why.
We ordered burgers and my son listed out verbally all we wanted on the burgers bc we don’t go to Freddy’s enough to know the default toppings. My son specifically verbally said “everything” and also listed verbally “lettuce, tomato” etc.
We pull off. Park to eat in the lot. No tomatoes or lettuce. Go back to the drive-thru and politely asked for tomatoes and lettuce because it was not put on the burgers. We were friendly. A young lady interrupted the guy we were speaking to bc she really needed to tell us the burgers don’t come with those toppings. We told her we asked for them. We then sat in the drive-thru for a long time. I understand that mistakes happen. I also understand that sometimes, there are long waits for meals due to staffing shortages. That was ok. Humans make errors and can only do so much at a time. The part that bothered me was when it was handed to us. No “thank you” or “sorry” for the huge inconvenience. I threw my now ice cold burger away and went to buy another meal.
And fries were so salty! Extremely salty. Threw them away too.
… moreWe ordered burgers and my son listed out verbally all we wanted on the burgers bc we don’t go to Freddy’s enough to know the default toppings. My son specifically verbally said “everything” and also listed verbally “lettuce, tomato” etc.
We pull off. Park to eat in the lot. No tomatoes or lettuce. Go back to the drive-thru and politely asked for tomatoes and lettuce because it was not put on the burgers. We were friendly. A young lady interrupted the guy we were speaking to bc she really needed to tell us the burgers don’t come with those toppings. We told her we asked for them. We then sat in the drive-thru for a long time. I understand that mistakes happen. I also understand that sometimes, there are long waits for meals due to staffing shortages. That was ok. Humans make errors and can only do so much at a time. The part that bothered me was when it was handed to us. No “thank you” or “sorry” for the huge inconvenience. I threw my now ice cold burger away and went to buy another meal.
And fries were so salty! Extremely salty. Threw them away too.
L Cotton
Went inside to place an order to go.
Sundae and a concrete and food.
Received food within 10 minutes but had to wait an additional 18 minutes for the ice cream and that was only because I spoke up.
By the time I got home the food was cold and to top it off, the ice cream was wrong. There were nuts in my child’s ice cream….thankfully she’s not allergic!
This is my second time receiving an order that was incorrect.
Someone needs to step in and retrain the whole staff. They seem to be fully staffed but lack keeping up with orders.
Very disappointed in this location.
… moreSundae and a concrete and food.
Received food within 10 minutes but had to wait an additional 18 minutes for the ice cream and that was only because I spoke up.
By the time I got home the food was cold and to top it off, the ice cream was wrong. There were nuts in my child’s ice cream….thankfully she’s not allergic!
This is my second time receiving an order that was incorrect.
Someone needs to step in and retrain the whole staff. They seem to be fully staffed but lack keeping up with orders.
Very disappointed in this location.
Joseph G. Trujillo
I had an incredible experience at Freddy’s! From the moment I walked in, the staff made me feel welcome with their friendly and attentive service. Everyone was so polite and genuinely seemed to enjoy what they do. The restaurant itself was spotless—easily one of the cleanest places I’ve ever eaten at.
What really stood out, though, was the service—it was hands down the best I’ve ever had. Quick, professional, and done with a smile. It made the whole experience that much better. Freddy’s is definitely my new go-to burger spot. Highly recommended!
Do not ever doubt the work of your staff too many entitled people nowadays I will be coming here whenever I’m in the area
… moreWhat really stood out, though, was the service—it was hands down the best I’ve ever had. Quick, professional, and done with a smile. It made the whole experience that much better. Freddy’s is definitely my new go-to burger spot. Highly recommended!
Do not ever doubt the work of your staff too many entitled people nowadays I will be coming here whenever I’m in the area
Shelby Verhaert
Freddys NEVER disappoints! I always get a kids burger bc I like a single patty on my burger. They always make it just the way I like. I do come pretty late most of the time and sometimes they are out of custard. That breaks my heart sometimes, but I understand that yall are busy! Thanks for the great burgers and fries!
… moremilla.hairart
I’ve been a regular at Freddy’s since their opening, and I must say, their unwavering commitment to quality food and excellent service has kept me coming back. As someone who appreciates the crispy goodness of Shake Shack’s smashed burger and potato bun, I was pleasantly surprised by the impeccable meat-to-bun ratio and the delightful seared crispiness of Freddy’s burger. The well-balanced seasoning further elevated the experience. Additionally, their thin, shoestring fries were perfectly crispy and seasoned just right.
The Freddie’s sauce, reminiscent of a Thousand Island dressing, complemented both the burger and fries beautifully, adding a delightful touch to the meal. Despite being in a bustling area, they manage to handle the crowd efficiently. The manager mentioned that this location is their largest, and it’s evident in how swiftly they manage the long queues. Ample parking and outdoor seating add to the overall positive experience.
Will continue coming back.
… moreThe Freddie’s sauce, reminiscent of a Thousand Island dressing, complemented both the burger and fries beautifully, adding a delightful touch to the meal. Despite being in a bustling area, they manage to handle the crowd efficiently. The manager mentioned that this location is their largest, and it’s evident in how swiftly they manage the long queues. Ample parking and outdoor seating add to the overall positive experience.
Will continue coming back.
O Lee
Yesterday I attended the soft opening at Freddy’s and left feeling quite impressed. I’d never eaten at a location before and had zero expectations. We ordered the steak burger combo, with cheese fries and a Carmel sundae. Our meal was fresh, tasty, and hot. While we were eating an adorable and very short young lady who’s name started with a J (can’t remember her exact name sorry) came to our table to offer us a chocolate brownie delight. It was even better than the turtle!!! Everything was absolutely delicious. Also, the prices are reasonable. Definitely another plus.I plan to return asap!
The inside is cute and charming. I enjoyed the vintage inspired decor, but appreciate that they still have modern finishes like the huge screens to display the menu and up to date soda machines.
SN: Bonus points for having clean restrooms
… moreThe inside is cute and charming. I enjoyed the vintage inspired decor, but appreciate that they still have modern finishes like the huge screens to display the menu and up to date soda machines.
SN: Bonus points for having clean restrooms
Rynn
We had an extremely disappointing experience at the Freddy’s Frisco location. Freddy’s fries are supposed to be thin, crispy, and delicious—part of what makes us loyal customers. However, today we were served thick, soggy, and unappetizing fries that did not resemble Freddy’s signature style at all.
The staff didn’t inform us of any change before we paid, and we only noticed the issue after checking our order. When we asked about the fries, they said they had changed them. To make matters worse, we called the McKinney location we also go to sometimes, and they confirmed they still serve the original shoestring fries and are not changing them.
The grilled chicken sandwich at this location is also consistently rubbery and unappetizing. I order this with only lettuce and tomato, and the workers at this location also consistently make this incorrect and put everything on the sandwich. I often have to go back inside just for them to correct my order I request every time I go there. The service is not up to standard considering the consistent mistakes and now this strange situation with their fries. This location does not reflect the quality Freddy’s is known for. We were so disappointed that we couldn’t eat the fries and are avoiding this location altogether in the future.
… moreThe staff didn’t inform us of any change before we paid, and we only noticed the issue after checking our order. When we asked about the fries, they said they had changed them. To make matters worse, we called the McKinney location we also go to sometimes, and they confirmed they still serve the original shoestring fries and are not changing them.
The grilled chicken sandwich at this location is also consistently rubbery and unappetizing. I order this with only lettuce and tomato, and the workers at this location also consistently make this incorrect and put everything on the sandwich. I often have to go back inside just for them to correct my order I request every time I go there. The service is not up to standard considering the consistent mistakes and now this strange situation with their fries. This location does not reflect the quality Freddy’s is known for. We were so disappointed that we couldn’t eat the fries and are avoiding this location altogether in the future.
Joshua Aguilera
This place is usually on point so they would normally get the 5 stars; but today was a little unacceptable and unsatisfactory. One hour before closing 05/20/2025, it looked like they’re completely closed, pitch black outside, all the outside lights were off. I brought it up to the girl up front and she suspiciously made it seem like it was intentional because they were so close to closing. Idk. I mainly went for ice cream and she said their machine was broken and that they were pulling a McDonald’s. So, I just ordered a medium tots for my son. I legitimately stood there for a solid 15 minutes. For tots.
… moreMarcus Burks
I walked inside where there was no line and I stood at the counter to order. Two employees were helping one customer with a order correction at “food pick up” area. They looked at me and didn’t say anything. Other employee from the back walk to the counter, saw me, talked to the other team members and went back to the back. Minutes go by. Another customer walked in, stood beside me and was greeted and served by the same staff that have been looking at me standing at the counter ready to order. At this point, I was standing at the front counter for about 5 or 6min. I then walked out since I seemed invisible. I won’t return to this location.
… more