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At Freddy’s Frozen Custard & Steakburgers, we bring the perfect blend of delicious treats and savory meals to Waterloo, IA. As a renowned fast-casual restaurant, we offer a mouthwatering menu that includes our freshly churned frozen custard treats and premium, cooked-to-order steakburgers. Located in the heart of Waterloo, we’re a favorite among locals and visitors alike for our genuine hospitality and quality ingredients served in a clean, family-friendly environment. Whether you’re craving a sweet treat or a satisfying meal, we’ve got you covered. Visit us at Freddy’s Frozen Custard & Steakburgers in Waterloo today for an unforgettable dining adventure!
Vintage-style chain for steakburgers, hot dogs & other fast-food staples, plus frozen custard.
Address and Contact Information
Address: 2046 Sovia Dr, Waterloo, IA 50702
Phone: (319) 233-3410
Website: https://www.freddys.com/location/waterloo-ia?utm_source=gbp&utm_medium=organic
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Freddy’s Waterloo (IA) | Frozen Custard & Steakburgers
Freddy’s Waterloo (IA) | Frozen Custard & Steakburgers.
Freddy’s Frozen Custard & Steakburgers | Order Online Here
Savor cooked-to-order steakburgers and freshly churned frozen custard treats. Experience our genuine hospitality and premium ingredients – order now!
Freddy’s Frozen Custard & Steakburgers Waterloo, IA – Facebook
Freddy’s Frozen Custard & Steakburgers Waterloo, IA, Waterloo. 1741 likes · 6 talking about this · 2911 were here. Freddy’s is best known for…
Reviews
IBmama UBpapa
Smash burgers were a bit dry. Tater tots are very seasoned if you like that. It was too much for me. The fries are string fries which was good. The milkshake was a little thicker than I’ve had but soon as it started to melt then it was better. They also give you a fat straw so that helped.
I got a kids meal because that was the only option I could find on the menu that was. Single patty. The portion was good though, just enough for me. Husband got the chili cheese dog and said it was cold. I checked the temperature and it was not hot, but not cold like a refrigerator. The dog wasn’t even in the bun, it was to the side of the bun; very sloppy.
There was no ice in the ice machine and there was a note to ask the counter for ice. That seemed dumb to me that they weren’t just proactive to let customers know at time of order that it’s broken and ask did we want ice in our cups. Because you find out when you’re filling your cup, then you need to wait again to get your ice.
… moreI got a kids meal because that was the only option I could find on the menu that was. Single patty. The portion was good though, just enough for me. Husband got the chili cheese dog and said it was cold. I checked the temperature and it was not hot, but not cold like a refrigerator. The dog wasn’t even in the bun, it was to the side of the bun; very sloppy.
There was no ice in the ice machine and there was a note to ask the counter for ice. That seemed dumb to me that they weren’t just proactive to let customers know at time of order that it’s broken and ask did we want ice in our cups. Because you find out when you’re filling your cup, then you need to wait again to get your ice.
First Last
The service was good but for $17 I guess I expected more than a dollar menu quality burger, feel like I paid $13 for cheese curds that came with a side burger and a drink,
changed review from 2 stars to 1 to reflect them coming and asking me to go to their website to fill out a contact form to put me in touch with the store, no thank you, that’s kind of the whole point of leaving a review, not so I can give you feedback on your website as well.
… morechanged review from 2 stars to 1 to reflect them coming and asking me to go to their website to fill out a contact form to put me in touch with the store, no thank you, that’s kind of the whole point of leaving a review, not so I can give you feedback on your website as well.
Natasha Abdic
Grandma took us for lunch and we had an interesting experience at the Waterloo, IA location. The atmosphere was comfortable with plenty of seating. The custard was yummy with a lot of fun toppings for the kids.
We did receive the wrong order, but staff was friendly enough to immediately make the burgers new. Everyone can make a mistake and I wasn’t upset. Then the manager comes forward and told me I ordered my 2 cheeseburgers wrong. Then he proceeded to yell at his staff about how to take orders the correct way. It was so unprofessional talking like that I felt so uncomfortable and embarrassed. They forgot the cheese on the cheeseburgers and left all the condiments that we ordered off both sandwiches so I’m not sure if it was even my fault at all, or the cooks fault, or the person taking the orders. The manager made sure to let us all know that we all messed up somehow. He then handed me very messy, gross looking sandwiches that looked like he threw together mad and blind folded. My son didn’t even want to eat his anymore. That was our first experience with Grandma at Freddy’s and we don’t want to go back again. Especially if that’s how management treats their customers and staff!
… moreWe did receive the wrong order, but staff was friendly enough to immediately make the burgers new. Everyone can make a mistake and I wasn’t upset. Then the manager comes forward and told me I ordered my 2 cheeseburgers wrong. Then he proceeded to yell at his staff about how to take orders the correct way. It was so unprofessional talking like that I felt so uncomfortable and embarrassed. They forgot the cheese on the cheeseburgers and left all the condiments that we ordered off both sandwiches so I’m not sure if it was even my fault at all, or the cooks fault, or the person taking the orders. The manager made sure to let us all know that we all messed up somehow. He then handed me very messy, gross looking sandwiches that looked like he threw together mad and blind folded. My son didn’t even want to eat his anymore. That was our first experience with Grandma at Freddy’s and we don’t want to go back again. Especially if that’s how management treats their customers and staff!
Destiny Holmes
“The food was amazing and fresh! The employees were so kind and welcoming, they made the whole experience even better. I love the fun themed vibe of the restaurant too — it really adds to the atmosphere. Definitely coming back!”
… moreLouis “Doctor” Desrosiers
I went out for Veteran’s Day to see if I could get any deals leftover after the workday. Most places have specials around lunchtime or just 10% off. Freddy’s pulls through with a meal voucher which just makes your day, but that’s not why I’m writing.
I relayed to one of the staff around 930pm that most places won’t be giving out veteran specials this late, so I was happy Freddy’s had this voucher. Shortly afterwards I received two free custards and many thanks for my service. I was touched by how heartfelt the team cared for their job and for veterans.
Personally I’ve never been to a Freddy’s before, but this first impression put other drive thrus to shame.
I will now definitely be coming back to not only this location but several Freddy’s based on this behavior. Thank you to the Freddy’s team for making my night.
… moreI relayed to one of the staff around 930pm that most places won’t be giving out veteran specials this late, so I was happy Freddy’s had this voucher. Shortly afterwards I received two free custards and many thanks for my service. I was touched by how heartfelt the team cared for their job and for veterans.
Personally I’ve never been to a Freddy’s before, but this first impression put other drive thrus to shame.
I will now definitely be coming back to not only this location but several Freddy’s based on this behavior. Thank you to the Freddy’s team for making my night.
Mothertrucker
This place was awesome Glad we stopped. We were treated extra special The place is clean and organized and a awesome team of workers.
Travel this way very frequently will stop in again. I believe the gentleman that served us was Antonio or something like that it’s tattooed on his arm. He needs an attaboy it’s a good worker.
… moreTravel this way very frequently will stop in again. I believe the gentleman that served us was Antonio or something like that it’s tattooed on his arm. He needs an attaboy it’s a good worker.
Glendolyn “Sis” Elliott
Food was hot, fresh and delicious. The custard was a sweet finish following our meal. 1st time I ate there and it definitely will bring us back for more. Staff as polite and friendly
… moreNasir Khan
I was in Cedar Falls for work and decided to try this restaurant. I was pleasantly surprised by the quality for the money. It being my first visit, the staff were helpful in explaining, and recommending menu items.
I ended up having the double steak burger California style, and their signature turtle concrete desert item. It was excellent.
Their fry sauce is reminiscent of In & Out Burger, and their shoestring fries I would say are better than Steak & Shake’s. Their beef patties are thin like Steak and Shake’s which I really enjoyed. For those like me who enjoy a bit of spice, they offer a jalapeno fry sauce which I added to my burger and ate my fry’s with. A staff member even collected the garbage from my table as she was sweeping the floor. I will be back.
… moreI ended up having the double steak burger California style, and their signature turtle concrete desert item. It was excellent.
Their fry sauce is reminiscent of In & Out Burger, and their shoestring fries I would say are better than Steak & Shake’s. Their beef patties are thin like Steak and Shake’s which I really enjoyed. For those like me who enjoy a bit of spice, they offer a jalapeno fry sauce which I added to my burger and ate my fry’s with. A staff member even collected the garbage from my table as she was sweeping the floor. I will be back.
Anthony Araiza
I love this place! Food is always hot and fresh, the employees are always so nice and the custard is amazing
It’s definitely worth what I’m paying for and I’ll keep coming back!
… moreIt’s definitely worth what I’m paying for and I’ll keep coming back!
Jose Ramos
We were looking for something different to eat and found Freddy…. the burgers and fries were good I like it … my wife don’t like the chicken burger… it was a normal fast food, the most I kike was the fries .the price was in range of your regular fast food . I can come back
… more