Five Guys

  3.9 – 61 reviews   • Hamburger restaurant

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Your nearby Five Guys at 10463 Texas 242 in Conroe is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it’s using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Fast-food chain with made-to-order burgers, fries & hot dogs, plus free peanuts while you wait.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Five Guys 77385

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Reviews

Germanie James
First time at this location….I usually get a little bacon burger with fries but was wanting less carbs today. I ordered a bunless burger with tomatoes, jalapeños, grilled onions, mayo, mustard, and ketchup. Upon getting my order, it was incorrect and I received mushrooms instead of onions and the condiments were also incorrect. I didn’t make a big deal about it but I did ask for lettuce as they forgot to add that as well.

Service could be better but overall it was a decent experience.
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Lori Jamail
My family & I were so excited about trying this location out last night. The facility was nice and the young lady (Destiny C)who took our order greeted us and took our order correctly. She also was very courteous & helpful when we asked for assistance later in our dining. However, we were first disappointed when we saw there were no children menu options available since we had our grandson with us. We then decided on a grilled cheese for him. The main disappointment was the food we received. The grilled cheese ($6.72) looked unappealing and he would not eat it. My husband took a bite for encouragement and he said it tasted awful. The fry’s ($7.54) were also not great they were extremely soggy and limp. Mind you we did go in extremely hungry and paid roughly $49 for our family meal of 4 but then had to make an additional trip to Chick-fil-A to get an edible dinner for our grandson. The 2 additional burgers and BLT we got were not horrible and we did eat them. For our family this was not a good choice for the product we received nor the amount we spent. Lesson learned!
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C Eller
Most Five Guys make burgers like they’re ready for magazine cover photography and they taste as good as they look. This Five Guys has amazing staff and service but the burgers were not five stars. We got burnt bacon on top of it. We go out once a month and look forward to Five Guys.
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Kyle Deshotel
Staff was helpful and prompt. This is my first experience at a Five Guys. Food was overpriced and over-rated. Burger was bland and the tomatoes were gritty, bread was just okay.
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Mike King
Holy sticker shock! $22.45 for a burger wrapped in grease and limp fries. No thanks. Why do you dump fries all over the burger? Who wants that mess. That’s not a fun experience. You get fry seasoning all over the table, and your hand is covered in oil. Not to mention the puddle of oil, the burger is sitting in wrapped in foil. The burger was ok, nothing special. The fries are just a soggy limp noodle. Also, who needs that many fries? I threw half of them away. $5.00 for 50c of potatoes is crazy. I can get the exact same meal at JAX for $14.88 burger just as good, and the fries are great.
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Ben Jamin
Man I remember back in the day when you used to be able to get by on a small fry. Now it’s not even worth it, if they’re gonna skimp like this…
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King Ray
I’m talking about this food was so good I love this know location and it’s right brown by my job … The staff is excellent. The general manner Josh He’s doing a great job
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Sullivan Mcclain
Good food. Quick service. My only complaint is prices are high. The Cajun fries are always worth it though.
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Billy Webb
Dining Disaster: “Dine & Regret Edition ⭐ 0 out of 5 stars, would rather eat in a tornado ⭐
I almost never leave reviews, but this culinary circus needed to be documented for future generations. You know, so historians can look back and say, “Ah yes, this is where customer service officially died.”

I ordered what I thought was a simple meal, a double cheeseburger with bacon, sautéed onions, and fries. Shocking, I know, nothing exotic, no substitutions, not asking them to milk a unicorn. Yet somehow, the fries didn’t show up. I mentioned it, and they looked at me like I was trying to commit fry fraud. “You didn’t order them,” they said confidently, as if I hallucinated the entire concept of side items.

So I reorder the fries. Because hope springs eternal.

Then I witness what I can only describe as a live performance of “Salt: The Musical.” One of the employees was pouring salt on the fries like he was trying to preserve them for the next apocalypse. I politely asked for a less seasoned version, and in return, I got a smirk and the kind of energy reserved for villains in teen dramas.

But wait, this dining nightmare had bonus features.

As I’m sitting there, trying to recover from Frygate, another employee decides that right now is the perfect time to clean the window directly next to my head. With Windex. While I’m eating. And of course, a fine mist of cleaning chemicals lands on my arm, because why not season the customer too?

Did I get an apology? Of course not. That would require effort. Instead, they just floated off to another window like I was an inconvenient ghost.

Management? Imagine the phrase “bare minimum” then subtract effort. That was the vibe.

I called corporate, because surely someone in this organization had functioning people skills. They promised a call back. Days later, the manager calls and offers a free meal. Wow, justice! I return the next morning, and he looks like he’d rather be giving me a root canal. Super pleasant.

At this point, I felt like I was living in an episode of Curb Your Enthusiasm. He calls the district manager, who hops on the phone and immediately denies everything especially the Windex incident. She claims she checked the cameras and “didn’t see anything.” Oh, okay. Because your blurry security cam from 1997 can totally detect invisible mist particles. Got it, Sherlock.

I told her I’d blog about the experience and contact the franchise owner. That’s when she decided to go full Real Housewives started yelling, got weirdly aggressive, Very professional. Olympic-level customer service.

In summary, If you enjoy being gaslit over fries, spritzed with glass cleaner like a potted plant, and being yelled at for having the audacity to speak up this is your place. Five stars for entertainment. Zero for everything else.
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Charlie Solis
WAY WAY WAY OVER PRICE ,LITERALLY 20BUCKS FOR SM BURGER SM FRIES SM DRINK.
THE BURGER TASTES LIKE WENDYS, NEXT DOOR.
ACTUALLY AFTER I TRIED IT, I WENT TO WENDY’S FOR A FROSTY.

I DONT SEE THIS PLACE LASTING LONG HERE, NOT AT 20 BUCKS PER PERSON OR MORE IF U ADD EXTRA TOPPINGS.
WILL NOT BE GOING BACK,
AGAIN , WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY OVER PRICED, OH AND THE BURGER IS SMALL. SAVE UR MONEY GO ELSEWHERE.
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