Allison
Ordered Five Guys to-go and got home and realized they didn’t give us buns. Just meat patties, jalapeños, and grilled onions on a tray? I double checked my order and made sure I didn’t make a mistake. I definitely did not order this way. I contacted customer service and haven’t heard back. Was extremely disappointing.
… moreMelissa Lockhart
TERRIBLE SERVICE AND MANAGEMENT. Here is a review of my first, and last visit at any Five Guys location. A friend told me great things of this place and the fact that they served peanuts with their burgers so I thought it’d be a cool place to try. I placed an order online and went in to pick it up. The place was empty, except for the employee yelling at the person trying to talk to me. She thought it was more important to keep screaming about her previous conversation than let the girl take my order. When she was done, I let them know I had an order for pickup. The lady at the fryers said it would be a two minute wait for the French fries. I told her to take her time. After a few minutes, they gave me my order and I went to my car. I tried a fry before I started driving and noticed it was raw but figured it was probably just one out of the bunch. Ten minutes later, I tried another and it was raw as well. I took a look into the bag and they were all raw, just drenched in seasoning so it wasn’t very noticeable. It’s a 20 minute drive to my home, so I didn’t want to return halfway through the drive. I called the shop and the same girl who had been screaming earlier answered the phone. I told my fries were raw and she didn’t say anything, and after a long pause just goes “okay?” After trying to explain the situation again and getting nowhere, I asked to speak to a manager. The craziest part of all of this, is after telling the manager that my fries were completely raw, he tried to gaslight me MULTIPLE TIMES into thinking the fries were soggy. He was speaking to me like a dumb child that needed to be told that “fries get soggy when they’re in the bag.” Like sir, my family owns a chain of restaurants and I have worked in the food industry my entire life. I know the difference between raw and soggy fries. He offered no resolution other than to “take care of me next time I came in” without even taking down my information properly. When I got home, I had to cook the fries in my air fryer for 9 minutes. NINE. It’s a shame because the burger was actually quite tasty. But I would so much rather give my money to places that deserve it than a franchise being run by terrible management. Below are photos and videos of the “soggy fries” Believe it or not, cooked, soggy fries don’t resist when you try to squeeze them. Only raw fries do.
… moreBob Yucel
This location menu shows there is kosher style hot dogs in Google map but they don’t have in the store. Drove here and couldn’t get food. Staff were nice and I asked for kosher hot dogs but they said we don’t have it. I wish I knew it before I come. Someone needs to update their Google map menu.
… moreJay G.
This was my first time at this location and based on my experience and the friendly service, I’ll definitely return.
I was greeted upon entering, order was taken promptly and the food came shortly after.
I ordered the Bacon Little, Cajun fries and medium drink….
The only knock I have on Five Guys, as most people do…..the prices. You’re gonna pay about $20 by yourself, so it’s pricey….but damnit the food is good.
… moreReid Bush
It wasn’t a bad burger.. maybe the fries were a little soggy. If they were next to a Whataburger I’d probably eat at Whataburger, honestly. They aren’t bad though. Was pretty cold in the restaurant, wife actually had to go get the blanket out of the car… Again it’s not bad, but .. could be better
… moreRakesh Gupta
I have been here 3 times and love it every time!
Great burgers
Great fries
Good price
Good portions
Great people and service
What more can you ask for?
Oh yeah, that peanut is great!
… morePatrick Mininni
This all female crew was awesome. The cheeseburger was perfect, the fried even better. I asked for them to be fried just a bit extra so they’d be crispy & they didn’t disappoint. The only flaw. I ordered 3 shakes before leaving. 1 strawberry & 1 chocolate. I got 2 ( delicious) strawberry shakes. But my son wanted chocolate. I couldn’t tell the difference whe I was there due to the whipped cream haha
… moreJerry Rhoades
The burger was good, and the Cajun fries were over seasoned to the point where I was choking on it. Ketchup couldn’t tame the flavor. Lots of fries, as you can see in the photo. Could have filled the cup 3 times.
… moreAhmad Qadri
In-N-Out Burger VS Five Guys in my point of view
N n out
You can taste the fresh tomato, potatoes , cheese, beef. It’s not junk. And it’s a clean place inside and outside (drive-through) and parking lot also. Less money you pay good customer service and clean employee I mean handsome.
Five Guys
Clean place, good customer service, 1 meal it will make you feel that you can’t eat more!
Delicious but it contains a lot of oil.
I can’t taste the freshness of anything.
Both are top in Burgers but I prefer In-N-out burger.
… moreTerrance Gantt
Ordered burgers and fries to go. This was the third time my wife and I have gotten burgers from this location. It was delicious and good service.
… more