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Your nearby Five Guys at 220 Easton Town Ctr in Columbus is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it’s using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Fast-food chain with made-to-order burgers, fries & hot dogs, plus free peanuts while you wait.
Address and Contact Information
Address: 220 Easton Town Ctr, Columbus, OH 43219
Phone: (614) 532-5985
Website: https://restaurants.fiveguys.com/220-easton-town-ctr
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Reviews
AGoog LeUser
I’m from Washington DC, I’ve been eating at five guys since they were invented. I’ve never ordered a large fry and received this. Maybe it’s just the crew working at 5 on a Saturday, maybe they’re just skimpy and stingy, but this is unacceptable. I almost marched back in there and asked for more, but decided to just warn others instead. A large fry costs ten dollars and is usually enough food to feed 4 people. The bag should be heavy and soaked in oil. What they gave me is smaller than a McDonald’s fry. Avoid this location at all costs!
… moreSigrid Melcher
Service is horrible, staff don’t seem to care about what they’re doing and don’t even care to talk to you if you have some kind of issue. This is not the first time they’ve been this careless so idk why I came here again lol should’ve learned the first time.
… moreWind Bear Blowing
Stopped by on a morning walk for a beverage, and the staff was really receptive and kind. They were laid back but hard working. I also love their staff’s social presence and sense of humor. Made my day.
… moreMike Midy
We just visited The Easton Mall Five Guys, my wife placed the order for our family. A few minutes later the fire alarm went off in the mall and everyone was being evacuated. We asked the manager three times if we could just have a refund because everyone was being asked to leave. The manager denied us a refund and told us we could find somewhere else to eat it. The food was not done, so she was refusing a refund and holding us to wait for food during an emergency. During this she told another she could “take her order, it was probably just a false alarm.” This is a blatant disregard for the safety of the customers and the employees of this location. I saw employees from other businesses evaluating. The female manager I spoke to was very rude, raising her voice at me and her tone, not because I was rude, but because I wanted a refund, which I had every right to in a emergency situation. When we checked the food my daughter’s burger was dripping in ketchup, it wasn’t even supposed to have ketchup. But it looked like the manager squirted a lot of ketchup on it to intentionally ruin it out of anger. The other food had wrong and missing toppings. This manager had an excellent opportunity to win the customer, but she chose to win the argument. I have been such a fan of Five Guys, but after this incident I could never eat at an establishment that puts dollars over safety and treats customers poorly.
… moreJeffery Francis
Ordered food through door dash and this is how my burger in a lettuce wrap showed up. This is more like a topping, not a wrap.
… moreJames Hughes
I’m genuinely disgusted with my recent experience. Normally, I look forward to getting your fries overflowing in the bag, but this time, I got only what barely fit—and to make it worse, my drink wasn’t provided or even offered. To top it off, the fries were soggy and undercooked. This used to be my go-to spot, especially after a long night, but after that disappointing experience, I’m better off taking my business to another burger place.
… moreSteve nonya
11 minutes for 1 large fry. That was it. 1 large fry. 11 minutes.
… moreUnique Time’ Designs LLC
I have a gluten allergy and the staff was very dedicated to keeping me safe. The lady (didn’t catch her name) was super friendly and cautious throughout the whole process. She was smiling, friendly and had a little dance to her step as the music played. It made the atmosphere better. I literally got back to the table and said this was by far the best 5 guys experience I’ve ever had. That lady was SO nice!
… moreMary Ellen Tascoe
This place was busy! You can get made to order hot dogs and hamburgers with a large selection of toppings. The employee at the register was friendly I took our order quickly. We ordered hamburgers with our select toppings. The hamburgers were juicy seasoned right and pretty good. We also ordered a large fry which was certainly enough for the four of us to share. Our order was done in a short time. Why I gave it only three stars was because the counters were dirty the tables outside the store to sit at were dirty the garbage cans were overflowing… And I realized they were busy but sometimes that needs to be attended to as well so the customers can sit outside the store and eat at a clean table. They were all out of ketchup/cups. We asked twice and finally someone got the cup so we could get ketchup. I might try it again when it’s a little less busy…
… moreAndrew Guenthner
A unique Five Guys location with exceptional service and the usual excellent burgers and generous portions of fries found at Five Guys. Being on the second level in the food court makes it easier to find an open table when busy. Lots of counter seats too for solo or small group dining. No self serve drinks, but the service is unusually good for a mall food court.
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