
Your nearby Five Guys at 5100 Buckeystown Pike in Frederick is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it’s using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Fast-food chain with made-to-order burgers, fries & hot dogs, plus free peanuts while you wait.
Address and Contact Information
Address: 5100 Buckeystown Pike, Frederick, MD 21704
Phone: (301) 696-8670
Website: https://restaurants.fiveguys.com/5100-buckeystown-pike
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Cheeseburger, hot dog, fries, and milkshakes in Frederick – Five Guys
Five Guys Restaurants in Frederick, Maryland
Five Guys: Fast Food Near You | Burgers, Fries, Shakes
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Reviews
I’m happy to say the new burger was done correctly and Appropriately. Overall taste was good.
My concern is that the manager was there with the employees the entire time they were making my food. So did he know ? When I looked at the receipt it said extra mayo. In all my years going to Five Guys, I have never had issues asking for mayo on both buns.
I have never so uncomfortable in Five Guys
Anyways this was experience. Please be aware of this place.
But an angel (another assoc) heard us, came to us and with a smile offered to make me another one on the house.
it was very nice from her even I offered to pay for the new burger, but the guy said they will charge me anyway (?), I gotta say that mixed info confused me, but I said to myself “whatever, I don’t mind paying for another burger as long as they got it right”.
So, he told another assoc to ring me (she seemed a little overwhelmed) and just after I paid the smiling lady came with my burger, she noticed that I just paid and communicated with the manager to waived the charge in order to make it right.
Kudos to her customer advocacy.
The mamager was super quick and nice and took care of the misunderstanding in no time.
Also, the bottle lemonades that they gave us where expired but they quickly swapped them to good ones. (It will not hurt to peridodically check what is on display)
Overall, I give them 4 due to their willingness to advocate their customers despite the miscommunication and errors.
That coffee shake was killer!
Thanks Natalie!