Firehouse Subs Waterford Creek

  4.4 – 566 reviews   • Sandwich shop

Counter-serve sandwich chain offering made-to-order hot & cold subs, plus a variety of hot sauces.

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Firehouse Subs Waterford Creek 72076

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Reviews

Nathan House
Do you know what I didn’t have to do today? Make my own lunch. But these kind people were here ready to make me an excellent sandwich today.

Everyone was kind and the restaurant was clean. My sandwiches were made exactly to order. I always know that I’m going to get a consistently good quality sandwich from Firehouse.

This is a pretty regular watering hole for our men and women in uniform at the Little Rock Air Force Base. Today the staff at Firehouse Subs was being extra efficient during the lunch rush.

One lady was taking orders and getting sandwiches, ready while the cashier was trying to get everyone rung up for their order. The result was that I got my food faster than I normally do. I really appreciate their efficiency.

I also like their Coca-Cola Freestyle drink machine. You can customize your drink to your liking with different flavors. My wife likes their peach flavor.

I like Firehouse a lot and I think you would too.
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Tori Deaton
I went in at 2:30 on a Thursday. And the people at the counter were rude. Wouldn’t even acknowledge me at the order line so then I had to go wait behind customers ordering for my food that was just sitting there the whole time. Meanwhile, the floor is messy. The soda fountain is out of the Flavors. The blonde girl was extremely rude. Wouldn’t acknowledge me the entire time
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Zach Peters
Only making a review because of this. Sent an online order and went to pick it up only for the place to be closed for no reason. No sign or anything. Normally they are great here but they dropped the bag this time.
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Kelli Sanders
We came in at 8:55. They close at 9. We came in and she was absolutely great! Talked with us as she made the subs. Showed us how to go online and get rewards! (We go into firehouse all the time and didn’t know this) food was great service was great store was clean!! 5 stars
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Tracy Bland
The sandwiches was made exactly how I ordered them. They were made neatly and that is a big plus with me. The ingredients were fresh and the taste was excellent.
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Steve Helton
I had a great experience here today. I ordered the Hook and Ladder. Food was fresh and well dressed.
Great service. The restaurant was very clean.
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tommy w
One great group of kids running this place like a well-oiled machine. Bright, happy attitudes and unsurpassed work quality, coupled with the lunch rush inside being dominated by Air Force vets feeding themselves to offer the best service in the world – it lifted my otherwise down day and put a smile on my face. Highly recommend the meatball/pepperoni sub. Toasted and melted to absolute perfection. I had my mouth ready for a pizza, but then a near accident just off the interstate showed me that God had other plans for my lunch, but these youngsters came through, and with SMILES on their faces! Hat’s off to this crew and their ability to overcome a lunch rush with great food and attitudes. Excellent food and service!
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Linsay Nicole
We stopped about 30 minutes before closing for 2 subs and I was truly blown away at the level of service we received. The young man behind the counter was friendly, made our subs quickly and we were in and out the door in about 10 minutes. Unlike many other places she. You stop within an hour of closing you’re made to feel like you are bothering them but not here! Thank you for treating us like valued customers! Plus, our subs were probably the best we have ever had from Firehouse! Highly recommend this location.
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Steve Tilton
Firehouse is normally a fantastic place to have lunch but this was a huge exception. Service was extremely poor. Cashier was obviously not wanting to be there, never smiled, barely spoke and never once said thank you. At least 6 workers on a slow day with maybe 4 families and the trash cans were overflowing, lots of empty tables nit wiped down and food all over the floor. The bags holding the subs were covered in grease along with the utensils and containers and even the enormous stack of napkins which were definitely needed. Thankfully the food was still tasty.
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Mallory Cochran
The food was awesome! The staff is friendly, and helpful. The restaurant was not super busy, but it was very clean, there was an issue with a restroom door not being able to lock, but they clearly posted signage about it. I will definitely come back!
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