Counter-serve sandwich chain offering made-to-order hot & cold subs, plus a variety of hot sauces.
Address and Contact Information
Address: 6454 Sawmill Rd, Columbus, OH 43235
Phone: (614) 889-1000
Website: https://www.firehousesubs.com/
Order and Reservations
Order: Order online
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6454 Sawmill Rd. – Firehouse Subs
6454 sawmill rd. Directions. Columbus OH, 43235. 614-889-1000. Ways to order. Mobile Ordering.. Delivery. Catering. Dine in hours. Thursday. 10:00 a.m. – 9:00 …
Firehouse Subs Sawmill Place | Columbus OH – Facebook
Firehouse Subs Sawmill Place, Columbus. 109 likes · 1474 were here. Specializing in hot subs made with premium meats and cheeses and piled high on a…
Firehouse Subs, 6454 Sawmill Rd, Columbus, OH 43235, US
Get more information for Firehouse Subs in Columbus, OH. See reviews, map, get the address, and find directions.
Reviews
Kyndra Drummond
I love coming to this location for the best food and the best service. I also want to compliment Kelly. She is a real hard worker.. Every time my husband and I come in here and have lunch. She is moving nonstop whether it’s cleaning the floor and tables ,stocking shelves, delivering food or greeting at the door.. Five stars for Kelly! Good crew :)highly recommend
… moreXavier Casey
Firehouse Subs on Sawmill is a great place for subs! They have excellent customer service! When I entered the restaurant, all of the staff welcomed me. The gentleman who assisted me with my order was helpful, funny, and set me up with the loyalty program. Such a cool guy. The restaurant is clean and spacious. The food is top notch and well crafted. The subs are all great and hearty. I ordered the Firehouse Hero on wheat bread. Delicious! They slice them in two pieces and serve them with a pickle slice. You can tell the staff at this location enjoy their job and take it seriously.
Thanks to everyone at Firehouse Subs on Sawmill. You guys are great!
… moreThanks to everyone at Firehouse Subs on Sawmill. You guys are great!
Hazel Myers
Good choices ordered your way . Tried the new chicken cheddar and WOW was it tasty. Friendly staff. Never had a bad experience at Firehouse Subs
… moreDebra Circle
I had a large order and ordered inside for dine in. The workers were so friendly and were so patient with my large rather complicated order and they got the order right. A lot of times people see several kids and immediately get annoyed but this place was so nice. They were also so so fast. They had our food ready before we even had our drinks made and it was all correct. Excellent dining experience.
… moreRichard Guzak
We ordered a lot of sandwiches for a church function. We picked up the order and the staff couldn’t have been more helpful. They packed everything separately and labeled each box. Three helped place the many bags in our cars. The mgr was gratefull and thanked us several times. Food was delicious as always but service was exceptional. Will go back, of course.
Good work everyone!
… moreGood work everyone!
John Shultz
We were immediately greeted at the door and received excellent service. All the staff were prompt and friendly. The Turkey Bacon Ranch sub is clearly the best in Ohio, it’s savory and literally melts in your mouth.
… moreJacob B
Nothing gets me going like being gaslight by a restaurant.
I ordered delivery from them earlier today via the Firehouse website. I had a simple order; a medium French Dip, and an order of their Macaroni and Cheese.
The French Dip arrived without Au Jus. I was a bit disappointed, so when I got a survey request, I filled it out and marked the overall star rating at a 3, saying that the whole point of the French Dip is to get the Au Jus with it. That was going to be the end of it; I wasn’t asking for anything, I was sharing my feedback.
Fast forward an hour, and I get a response from the restaurant! Except it’s a canned response and a very fun addition at the very end.
“Hi Jacob, I appreciate your feedback regarding the missing Au Jus with your French Dip. I understand how disappointing it can be when something essential is overlooked, and I’ll ensure the team is made aware to prevent this in the future. If you have any further comments or concerns, please feel free to share. We hope to see you back at Firehouse Subs soon! If you look at your receipt, that is how it was ordered “no au ju”.”
After a few more back and forth communications with the franchise owner, it became immediately clear that there was a snafu between me placing the order and it being sent to the restaurant. My receipt clearly shows that I ordered Au Jus. To prove a point, I even purchased a second sub, this time intentionally modifying the sandwich to request “no Au Jus”. Guess what? The receipt correctly showed my “No Au Jus” request”! I was willing to write all of this off until the store decided, ten minutes ago, to leave yet another response on the review thread, saying “responded to the guest with a picture of his order”, as if I am somehow still in the wrong. So now, I come to Google, because I’m tired of the way I continue to be gaslit.
What I don’t need, appreciate, or respect is having someone try to gaslight me over the order that I placed. I wasn’t asking for a free sub, I wasn’t asking for literally anything, I was providing a review on my experience today. The review was private, and for now, so is the communication. But this has been an absolutely terrible experience over truly nothing, all because the store couldn’t say “you’re right, we’re sorry”.
Treat your customers better.
… moreI ordered delivery from them earlier today via the Firehouse website. I had a simple order; a medium French Dip, and an order of their Macaroni and Cheese.
The French Dip arrived without Au Jus. I was a bit disappointed, so when I got a survey request, I filled it out and marked the overall star rating at a 3, saying that the whole point of the French Dip is to get the Au Jus with it. That was going to be the end of it; I wasn’t asking for anything, I was sharing my feedback.
Fast forward an hour, and I get a response from the restaurant! Except it’s a canned response and a very fun addition at the very end.
“Hi Jacob, I appreciate your feedback regarding the missing Au Jus with your French Dip. I understand how disappointing it can be when something essential is overlooked, and I’ll ensure the team is made aware to prevent this in the future. If you have any further comments or concerns, please feel free to share. We hope to see you back at Firehouse Subs soon! If you look at your receipt, that is how it was ordered “no au ju”.”
After a few more back and forth communications with the franchise owner, it became immediately clear that there was a snafu between me placing the order and it being sent to the restaurant. My receipt clearly shows that I ordered Au Jus. To prove a point, I even purchased a second sub, this time intentionally modifying the sandwich to request “no Au Jus”. Guess what? The receipt correctly showed my “No Au Jus” request”! I was willing to write all of this off until the store decided, ten minutes ago, to leave yet another response on the review thread, saying “responded to the guest with a picture of his order”, as if I am somehow still in the wrong. So now, I come to Google, because I’m tired of the way I continue to be gaslit.
What I don’t need, appreciate, or respect is having someone try to gaslight me over the order that I placed. I wasn’t asking for a free sub, I wasn’t asking for literally anything, I was providing a review on my experience today. The review was private, and for now, so is the communication. But this has been an absolutely terrible experience over truly nothing, all because the store couldn’t say “you’re right, we’re sorry”.
Treat your customers better.
Mercy Crimm
This firehouse subs is always fully staffed and the food is fantastic. You cannot beat a firehouse sub. I highly recommend the spicy Cajun chicken, the hook and ladder, and they don’t have it anymore but if it ever comes back their Cuban.
… moreTL
Great place. Prices have risen, but food is filling.
Then theres Sawmill Rd… ♂️.
Still worth driving down to Firehouse, Blick…etc
New fries were … deceiving..in a good way. You only need a few to get full and Taste AMAZING!!!! Crunchy outside, soft fluffy inside. And just the right amount.
… moreThen theres Sawmill Rd… ♂️.
Still worth driving down to Firehouse, Blick…etc
New fries were … deceiving..in a good way. You only need a few to get full and Taste AMAZING!!!! Crunchy outside, soft fluffy inside. And just the right amount.
squirt man
I’ve not been since 2013 I especially came for thanksgiving sub. It’s awesome u need to get it. It’s soft bread which I love pickle is awesome firehouse subs rock
… more