4.3 – 620 reviews • Sandwich shop
Counter-serve sandwich chain offering made-to-order hot & cold subs, plus a variety of hot sauces.
✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Order: Order online
order.firehousesubs.com
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1781 Sharkey Way – Firehouse Subs
1781 sharkey way. Directions. Lexington KY, 40511. 859-317-8008. Ways to order. Mobile Ordering.. Delivery. Catering. Dine in hours. Sunday. 10:00 a.m. – 9:00 …
Reviews
Amber Gray-Kurz
This was my first time at this location. I love the Firehouse near me but we were in a different part of town so decided to give it a try. It did not let us down. They had the same friendly and genuine service. They were busy and had a lot of to go pickup orders, but they were quick. The bread was fresh and the Cajun Chicken Sub exploded with flavor and the perfect level of spice.
… moreKristin Smith
I have to say, these were the best subs I have ever had. Fast, fresh, warm, and accurate. The staff was great. The restaurant itself was great. Very clean. Such a great cause Firehouse Subs is contributing to. Will definitely get my business again.
… moreMikki Houglin
We had never had firehouse before, but we absolutely loved it. My husband got the firehouse hero, and I got t he cheese steak. They were both delicious. I also got the Mac n cheese. It was everything good Mac n cheese should be. We had great service and awesome food. We will definitely be back.
… moreSteven Hill
Cashier was whispering so I couldn’t hear her when giving my order. Food quality was fine but portion to price ratio is definitely min maxed. Not worth more of my money to be frank.
… moreVictoria Fraley
There were 5 women, all working together, as a team, being kind to each other. They were all upbeat and nice to everyone they were serving. Two of them stood out to me the most were Taylor and Denice.
… moreBrett Maynard
We decided last minute for dinner plans to order firehouse and called it in and placed the order. The lady on the phone even repeated everything back and the store I selected which was Sharkey way Leestown. I showed up and the staff had no order in their system and knew nothing about it. Not a huge deal staff was great and made my subs promptly. I ordered 3 large subs for $50+ which is crazy (you can have drakes for that price) but got home to have dinner and I had the smokehouse cheddar brisket. There was not a thing about that sandwich that was brisket. It was like half cooked thin cut bacon with maybe a piece of cheese. Did not taste like brisket and I’m almost positive it was pork. If you’re going to charge a premium price for your subs make sure you buy quality ingredients. Sadly I have had plenty of subs from firehouse that were good but the sandwich I had tonight was twice the price of jimmy John’s or subway and half the quality. Won’t be getting firehouse anytime in the near future.
… moreElizabeth KW Horne
Was standing at the register for 5 minutes before any employee said hello to take my order. Also asked for no pickles twice and was still served with a pickle. The portions are lacking. I will not be back.
… moreMatt Crossfield
I love Firehouse Subs, but I don’t think I will ever be returning to this location at 1781 Sharkey Way in Lexington. My mom had just got off a 12 hour shift at the hospital and wanted to grab a sandwich before headed home. We stopped, and this place looked closed. The open sign wasn’t on and the two girls up front at the register seemed to be more engaged into their conversation than wanting to wait on us. I ordered a Hook and Ladder and when I got home, my sandwich looked exactly like the picture I have attached. I called the store and spoke to a girl named Cheyanna, who informed me that she was the manager. I asked if I could have a credit and she told me that I would have to drive back up there from Versailles to get a credit. When I asked who the general manager was, she replied “I can’t give you that information”. Wow. First restaurant that I’ve ever been to where the general manager’s name is a secret. Anyways, here I am spending 12.49 on a sub that wasn’t good at all. Subway could’ve done better than this. I really hope the general manager sees this picture because the sandwich and this customer service is the WORST I’ve ever dealt with.
… moremichaela sparks
First time visiting and it was a wonderful experience everything was delicious and Andrew was great!
… moreSheila Wagner
this is my first and last time ever ordering from this location. you give firehouse subs a bad name. i get the Italian sub every time the one I got today from this location made jimmy johns look bigger than your sandwich. And of course i cant get a manager or no one to answer. So with uber eats i paid $26.00 I have never felt so cheated in my life. Do better . And just in case you dont believe me i attached a pic.
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