Firehouse Subs Homewood

  4.3 – 518 reviews   • Sandwich shop

Counter-serve sandwich chain offering made-to-order hot & cold subs, plus a variety of hot sauces.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Firehouse Subs Homewood 35209

Hours

Thursday10 AM–9 PM
Friday10 AM–9 PM
Saturday10 AM–9 PM
Sunday10 AM–9 PM
Monday10 AM–9 PM
Tuesday10 AM–9 PM
Wednesday10 AM–9 PM

Address and Contact Information

Address: 808 Green Springs Hwy, Homewood, AL 35209

Phone: (205) 945-2637

Website: https://www.firehousesubs.com/

Order and Reservations

Order: Order online

order.firehousesubs.com

Photo Gallery

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Reviews

J. Douglas Henderson
The food here sucks. There are way better Sub places out there including Jersey Mike’s, Jimmy John’s And even the subs at Publix are better than these. The only place that has worst subs than Firehouse is Subway… Which isn’t saying much. I like to call this restaurant “Firehouse Sucks”
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Renee H
I originally ordered through DoorDash then immediately canceled the ordered. I then ordered the same items with two minor changes (add sauce, bread type) for pick up.
I arrived and was directed to Shannon at the register. She had both orders and wanted to know which one I wanted. I apologized to her as I had cancelled the first order. She smiled and said that DoorDash didn’t let them know but that it was okay, they’d take care of it. She was so pleasant despite them having to make the orders twice.
She ensured I got the bread and dressing I wanted as well.

We need more people like Shannon working with the public. We make mistakes and don’t want to be treated badly for them. Thank you Shannon for your great service!
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Team Target
i’m a manager over here at the target by “The Grove” and i ordered the philly cheese steak and the employee busted all over my philly willy. Do not go here
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Katerina Valencia
When I went inside the store to pick up my food the young girl that was working on the sandwich said that they were very busy at the moment but she was the only one working and the other workers were sitting around not doing anything. After I received my food I ate it in my car and it was extremely cold as if the meats hadn’t been cooked. I was told that they were understaffed by the girl and yet there were about 3-4 other workers not doing anything at all. Horrible experience. They need better workers and different management.
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Gabriel Cardenas
I online-ordered a large order for our office and the pick-up time was mistakenly set to late in the afternoon. After calling to apologize for the error, even during a lunch rush, on a Saturday, with a full dining room, the crew got my order ready in a snap, were extremely friendly and accommodating to our order modifications, and overall, impressed me with the service, as well as the food. 10/10.
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Samantha Johnson
Food was delicious. And service was awesome. Thank you, Shannon for making our dining experience so wonderful!
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Heather Johnston
The staff were so kind when entering the restaurant. Service was fast. Food was delicious.
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Gray Manly
If I could give zero stars I would. I come to this location to pick up lunch all the time and it’s always great. However when I picked up a sandwich for my wife on the evening of July 4, this was the single worst experience I’ve had here. I’ve never seen employees so apathetic toward a job that’s paying them to be there. Ordered my wife’s sandwich on the app. Went to store to pick up the sandwich (arriving ten minutes after scheduled “ready” time allowing plenty of time to have my order ready). The door was locked despite the store being open and employees inside looking at me hoping I’d give up and go away. They then send a worker from a nearby business who was just hanging out in the locked up “open” restaurant to come and open the door to ask if I was DoorDash or online because “if not I couldn’t do it” (said the manager once I got inside despite the store still being open). I was granted entry due to my order being a mobile one, and then the team finally then began making my wife’s food. This was now 30 minutes post the order being placed. I feel confident had I not demanded entry to the “open” restaurant, not only would I have never gotten my already paid for order, but it would’ve never even been made. Some may say “it’s fast food, it’s not a big deal”. Well, if it’s a job you’re being paid to do, it should matter. If the job doesn’t matter to someone, they shouldn’t have said job. End of rant. Just utterly disappointed in a store I frequent and often tell people they should too. My new line will be “it’s great! ….during lunchtime..”

Edit to add: got home and my wife’s sandwich order was not even correct

Another edit since the owner seems to only want to respond to positive reviews. Don’t waste your time at this place. Zero care for customers. Zero accountability. If there were a way to tag the owner I would. I’m not the only negative review that happened before a positive one that, you guessed it, happened to get an owner response. Amazing that people these days would rather say forget you to a formerly loyal customer if it means they don’t have to answer for their own ineptitude.
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Sven Wilhelm
Good sandwiches and nice service. The firehouse atmosphere is certainly unique. With every purchase you can donate some money to firefighting organizations.
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Mew Thicus
Excellent experience today. Staff was very friendly and our sandwiches were well made. I always appreciate it when someone takes the time to distribute toppings evenly and don’t drown everything in mustard. Thank you for the lovely experience!
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