4.3 – 98 reviews • Sandwich shop
Hungry? Pick up a sub sandwich at our Firehouse Subs location located on Green Lea Blvd in Gallatin, TN. Our sandwich shop specializes in hot subs made with premium meats and cheeses, steamed to perfection, then piled high on a toasted private recipe roll. Our menu will surely satisfy your appetite!
Counter-serve sandwich chain offering made-to-order hot & cold subs, plus a variety of hot sauces.
✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Order and Reservations
Order: Order online
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Menu – Firehouse Subs
… Subs. Build Your Own Sub. Cold Subs. Hot Sauce Bottles. Small Catering. Salads … Firehouse Meatball. Meatballs, provolone & marinara · Club on a Sub. Turkey …
Reviews
Karen Haley
Good grief it was sooo good. I had the seasonal Thanksgiving Turkey Sandwich. Roasted Turkey, dressing, cranberries and mayo on white bread. Generous portions. Tasted like leftover Thanksgiving sandwich. Yumm.
Hubs had the New York Steamer sandwich. Wow was it loaded. Again generous. Pastrami, corned beef and a bunch of other toppings. He said it was also good.
We will be back.
Service: I gave it a 3* rating because the young lady that was behind the counter talking orders might have been new. It seemed she could have used help but wouldn’t ask. Getting through the ordering process was painful. Thankfully, our order was accurate.
The concept of a firehouse is soo cute and very well executed.
… moreLinda Smith
Food is okay, have gotten a few burnt sandwiches and messed up orders. Me and my husband come here often, and the service has only gotten worse with time. It’s almost impossible to communicate your order to the staff and have them enter it in correctly, and when they do, the food often comes burnt or is missing items. It takes upwards of fifteen minutes to get your food going through the drive through, and expect to spend more time if there is a car ahead of you. We have also had a couple rude encounters with some of their younger employees. Please do better.
… moreSvea Brittingham
the food here is always good but the workers were so rude! I asked for fries and a side of malt vinegar, which might not be common in tennessee culture but it’s common in other places and as i said that in the drive through i can hear through the mic someone yelling “she wants vinegar with her fries?” someone i don’t even know, very rude and i just wanted my food. i love coming here but i don’t like when my experiences are bad and the workers are judging someone’s order, especially because it’s not their order!
… moreLisa Costello
Horrible horrible can I say it again horrible service. I ordered at drive thru , pulled around 1 car in front of me. About 7-8 months later it’s my turn to pull up. Lady says my order; which was incorrect. She then asked do the car in front of you pull off. I said there was only one car in front of me when I pulled around and you took care of them. She then asked what I ordered which I proceeded to tell her. She acted very confused but apparently finally found it and told me my total. I paid and the. Proceeded to wait for my ONE (1) sandwich that’s it! I then sat there waiting, at which point employees appeared to be there like. One had any clue of what was going on. One lady(worker) had a compact morrow out actually fixing her hair and doing her makeup. Clearly in view of the drive thru window where there is apx. 5 cars that I can see lined up behind me. So when she returned to the window k asked to speak with a manager. She said she is on the line working and doesn’t have time to talk. I said I’m a customer and have a complaint to tell the manager. She then got an attitude and said I’m part of the family that owns this place so I’m Incan talk to me I can do more than the manager. So I proceeded to tell her how I’d been waiting for a total of 20 min for 1 sandwich while I watched a girl in the kitchen do her hair and makeup. She came at me and said she is off the clock, I said I don’t care don’t nobody want to be waiting 20mon for a sandwich with hair and makeup powder in it. To which she said – she is waiting for her check and I havn’t had time to get off drive thru to get it so have a little empathy. Excuse me… like what? Your defending this action to a paying customer. I then said just refund me and let me go,. Whole experience was absolutely ridiculous. And for an owner of this franchise to talk to a paying customer like this is unacceptable and I will not return to this location. Also while all this transpired 2 more paying customers drove off. I hope this “owner”s” location goes under fast bc with service like that we don’t need you.
… moreMelanie Silverman
Ordered a Phily steak. Bread was soggy and the meat was extremely salty! This was the 2nd and last time that I will eat here! I thought I would give them a second chance because they opened a location near my house. Terrible food!
… moreLEATHERNECK PRODUCTIONS
Was lucky enough to meet One of the owners, “M” And she was easily one of the kindest people I have met in a while. I can tell They really care about Service at this location! I’ll definitely be back.
… moreCarlee Kendrick
My family has come a few times since this location opened. It started off decent and has declined each time. Repeating your order multiple times to still get it incorrect, not speaking to you at the window because they have air pods in, waiting what seems like forever for your order to have to return to get it corrected.
… moreBruce Kirby
We have been to this Firehouse twice and both times each of our orders have been wrong. Order was repeated back to us correctly so I guess whoever makes the sandwiches just does whatever they want. We were the only customers there. Maybe that’s a sign. Won’t go back again.
… moreSummer Way
I work nearby so I am a frequent customer and it never disappoints! Most recently I brought my mom here for lunch and we enjoyed everything. Jonathan took our order and was very nice, showing us some menu options we had never tried and even came to our table to check on us afterwards. Love this place
… moreBrooke Miller
They are all so nice here and food is always fresh. I’m so glad I live so close to this location. Accidentally placed my online order twice without noticing, they let me know when I pulled up to the drive-thru. Then gave me a refund for the extra one they didn’t make without making me feel like a hassle. I will always come here. They are so consistent.
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