Counter-serve sandwich chain offering made-to-order hot & cold subs, plus a variety of hot sauces.
Address and Contact Information
Address: 13236 N Dale Mabry Hwy, Tampa, FL 33618
Phone: (813) 964-5877
Website: https://www.firehousesubs.com/
Menu Photos
Order and Reservations
Order: Order online
Related Web Results
13236 N. Dale Mabry – Firehouse Subs
dale mabry. Directions. Tampa FL, 33618. 813-964-5877. Ways to order. Mobile Ordering.. Delivery. Catering. Dine in hours. Sunday. 10:00 a.m. – 10:00 p.m..
2227 Dale Mabry Hwy – Firehouse Subs
2227 dale mabry hwy. Directions. Tampa FL, 33629. 813-251-1921. Ways to order. Mobile Ordering.. Delivery. Catering. Dine in hours. Friday. 10:00 a.m. – 9:00 …
Firehouse Subs Carrollwood | Tampa FL – Facebook
Firehouse Subs Carrollwood, Tampa. 227 likes · 503 were here. Specializing in hot subs made with premium meats and cheeses and piled high on a toasted…
Reviews
nikos dragasakis
This location represents the poorest Firehouse Subs experience I have encountered in the Tampa area. Service is consistently slow and the store appears chronically understaffed. More concerning is the conduct of management, who have been observed speaking disrespectfully to both employees and customers, including yelling across the counter, which creates an unprofessional and uncomfortable environment.
The physical conditions of the store are also problematic. Air ventilation appears inadequate, resulting in a smoky and stale atmosphere inside the restaurant, comparable to standing in heavy urban smog. This significantly detracts from the dining experience and raises questions about basic air quality and workplace conditions.
Food handling and presentation are equally disappointing. As shown in the attached image, items are handed to customers in a careless and unappealing manner, which does not align with basic standards of quality control or brand expectations.
Online ordering is particularly ineffective. Customers who order ahead are not prioritized and instead appear to be placed at the end of an already slow and inefficient workflow. Orders that should reasonably take 10–15 minutes routinely require 45–60 minutes to complete, even for a single sandwich.
This location demonstrates systemic issues in staffing, management behavior, operational efficiency, and customer care. I would strongly caution customers considering this location, as the experience falls well below acceptable standards for the brand. Hopefully ownership can make adjustments but based on what I saw I doubt it
… moreThe physical conditions of the store are also problematic. Air ventilation appears inadequate, resulting in a smoky and stale atmosphere inside the restaurant, comparable to standing in heavy urban smog. This significantly detracts from the dining experience and raises questions about basic air quality and workplace conditions.
Food handling and presentation are equally disappointing. As shown in the attached image, items are handed to customers in a careless and unappealing manner, which does not align with basic standards of quality control or brand expectations.
Online ordering is particularly ineffective. Customers who order ahead are not prioritized and instead appear to be placed at the end of an already slow and inefficient workflow. Orders that should reasonably take 10–15 minutes routinely require 45–60 minutes to complete, even for a single sandwich.
This location demonstrates systemic issues in staffing, management behavior, operational efficiency, and customer care. I would strongly caution customers considering this location, as the experience falls well below acceptable standards for the brand. Hopefully ownership can make adjustments but based on what I saw I doubt it
Natasha Gonzalez
I had a sweet young lady name Gigi make my sandwich. I got a steak and cheese and it was so good! She asked what I wanted and when I said the things I wanted (just a little) she made the effort to make sure it was just a little. She explained to me the different sandwiches to help me make my mind. Store was clean and very quiet. I would definitely recommend this place. I cannot believe I have never tried this place until now!
… moreMs. Jo
I’m rating based on the”CUSTOMER SERVICE”
I placed an online through the App on 11/30/25. Around 6:40pm. I noticed 2 young men behind the counter as I pulled up. Not busy at all store was clear.
I then walked in the establishment to pick up my order. As soon as I walked in, a slender built young man spoke and said “YOU PICKING UP? ” I then proceeded to answer his question, and said yes I placed an order online, then he proceeded to ask the name. So I answered that as well. However, where is the customer service? I didn’t get a greeting, I didn’t get a HELLO, HOW MAY I HELP YOU? All I got was “YOU PICKING UP”? While I was waiting for the other young man to complete my order, 2 men walked in( Appearing to be UBER drivers) and they both were greeted with “WELCOME TO FIREHOUSE”. However, EVERY customer should be TREATED and GREETED the same. Customer Service is the main part of your job/position. However the sandwiches were good
… moreI placed an online through the App on 11/30/25. Around 6:40pm. I noticed 2 young men behind the counter as I pulled up. Not busy at all store was clear.
I then walked in the establishment to pick up my order. As soon as I walked in, a slender built young man spoke and said “YOU PICKING UP? ” I then proceeded to answer his question, and said yes I placed an order online, then he proceeded to ask the name. So I answered that as well. However, where is the customer service? I didn’t get a greeting, I didn’t get a HELLO, HOW MAY I HELP YOU? All I got was “YOU PICKING UP”? While I was waiting for the other young man to complete my order, 2 men walked in( Appearing to be UBER drivers) and they both were greeted with “WELCOME TO FIREHOUSE”. However, EVERY customer should be TREATED and GREETED the same. Customer Service is the main part of your job/position. However the sandwiches were good
Alyssa Lizardi
My first time trying firehouse, the whole restaurant was a 10/10 Anna and Serenity were two very sweet workers and even recommended I try the Jamaican Jerk Chicken sandwich. Me and my friends absolutely loved it and will be back, they were very fast and the food was fresh
… moreRexa
We weren’t greeted for at least 15 minutes. We also didn’t get our food for about 30 minutes maybe even closer to 40… the two men in there weren’t nice and even admitted to forgetting our order.
… moreBernie Hale
Hidden in Sight!!! (a few stores to the left from Panera)
Great place to eat!!!
smells soo good
The Staff is amazing, beautiful smiles and very kind!
… moreGreat place to eat!!!
smells soo good
The Staff is amazing, beautiful smiles and very kind!
Nakeshia Lewis
The staff and the food everything was good. I want to give a shout out to the crew Anna Deja and Jay. And those cookies was so good and fresh. My sandwich was prepared perfectly. Thank you for your kindness
… moreThat Chef
Order one thing, get a completely different sandwich. Simple basic requests aren’t even respected. Instead, you get a soggy nasty mess from the steamer. At least drain all that liquid before you put it on a bun. And as a general rule,. If someone orders without cheese, try and make it without cheese. Also, 40 minute wait for a basic sub is NOT acceptable.
… moreKristi Gonzales
Murphy and Demetrius were very hospitable. We had a big catering order and it was ready on time for pick up. Anita was very helpful in placing my order. Thank you for all of your help!
… moreDan Magnano
Just had one of the best lunches out in a long time! Go see Sarge at @Firehouse in Carrollwood — great atmosphere, awesome food. Don’t miss out!
… more