Basic choice for all-you-can-eat Chinese food, plus sushi & dessert, in casual strip-mall surrounds.
Address and Contact Information
Address: 66 Pearl St, Essex Junction, VT 05452
Phone: (802) 879-9669
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Essex Junction Grand Buffet – Buffet restaurant in Essex Junction …
The freshness and quality of food at just $16.99 for a full access buffet with unlimited times to fill your plate, You just cant beat it. Staff are very nice …
Essex Junction Grand Buffet – Facebook
Essex Junction Grand Buffet is in Essex Junction, VT. Nov 25, 2025 · . . Holiday Vibes! Holiday Vibes at Our Restaurant! ✨ We’re open on Thanksgiving …
Grand Buffet Essex Jct : r/vermont – Reddit
What did you into tip? Was the amount added to the bill different? poohdawg_789. • 6mo ago. forced tippimg is out of control…for real.
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Reviews
Ann Of Green Vermont
It’s.. a buffet.
Theres a cut robot that goes around, everything taste fresh and it’s large and clean but I think it’s a bit overpriced and the food isn’t as good as the china buffet in Brattleboro.
After 15 to 20 minutes of eating the lady placed down the check. I felt rushed.
Nice for the family but I would pass this one. It’s okay if you are up north and need a buffet in a pinch.
… moreTheres a cut robot that goes around, everything taste fresh and it’s large and clean but I think it’s a bit overpriced and the food isn’t as good as the china buffet in Brattleboro.
After 15 to 20 minutes of eating the lady placed down the check. I felt rushed.
Nice for the family but I would pass this one. It’s okay if you are up north and need a buffet in a pinch.
Bikash Porthel
I recently visited Essex Junction Grant Buffet with a group of 7-8 people, and unfortunately, the experience was not great. The food was just okay, nothing special, and it seemed like it had been stored for a while, despite looking high quality at first glance. It’s a buffet, so we served ourselves, which makes the automatic 18% gratuity feel excessive.
The staff didn’t seem interested in customer service at all—almost like they didn’t care if you ate or left. The cashier, in particular, could use a lesson in customer service. A polite and smiling face during business hours would go a long way instead of the rude attitude we encountered.
Overall, the experience didn’t meet expectations, especially for the price we paid.
… moreThe staff didn’t seem interested in customer service at all—almost like they didn’t care if you ate or left. The cashier, in particular, could use a lesson in customer service. A polite and smiling face during business hours would go a long way instead of the rude attitude we encountered.
Overall, the experience didn’t meet expectations, especially for the price we paid.
Evan Bloom
Great for the whole family. They are upfront about the included tip so there is no reason to take off stars for that. For 17 dollars per person, plus tip, there is no reason to complain. Food was fine but you get what you pay for. Great selection. Cheaper for kids under ten too.
… moreAlexandria Spurlock
Food was fresh and hot for the most part. There were many options, all the standard Chinese buffet fare. Our waitress was attentive and checked in with us several times.
One thing to note is that gratuity is automatically included on all orders, including take-out orders. So the price you actually pay is about 18% higher than what’s advertised. I think most people are accustomed to tipping when they go out to eat, but the restaurant still should have been more up front about the pricing instead of springing it on people after they’ve already eaten.
… moreOne thing to note is that gratuity is automatically included on all orders, including take-out orders. So the price you actually pay is about 18% higher than what’s advertised. I think most people are accustomed to tipping when they go out to eat, but the restaurant still should have been more up front about the pricing instead of springing it on people after they’ve already eaten.
Jon H
The best buffet I’ve ever been to!
Everything is delicious and the staff is super nice.
The bathrooms are clean and cute in a cartoonish Asian way.
The variety of the buffet was excellent with seafood, sushi, the fruit wasn’t fermented, the desserts actually taste like they’re supposed to and ice cream reminds me of Grandma’s homemade ice cream.
… moreEverything is delicious and the staff is super nice.
The bathrooms are clean and cute in a cartoonish Asian way.
The variety of the buffet was excellent with seafood, sushi, the fruit wasn’t fermented, the desserts actually taste like they’re supposed to and ice cream reminds me of Grandma’s homemade ice cream.
Cooper Man
Subject:
Formal Complaint – Unauthorized Gratuity Charge on July 20, 2025
Dear Management of Grand Buffet,
I am writing to formally file a complaint regarding my visit to your restaurant on July 20, 2025, at approximately 6:03 PM, as shown on the attached receipt.
Upon entry, I saw that the clearly posted dine-in price for an Adult Buffet was $16.99. I also confirmed that I would not be ordering any drinks and specifically asked your staff not to include any gratuity in my bill.
Despite this, I was charged a total of $21.75, which indicates that gratuity (approximately 18%) and tax were added to my bill without my consent and without being itemized or transparently presented on the receipt.
Although there is a small printed note at the bottom of the menu board stating that “an 18% gratuity will be added,” this message is not prominently visible, and it was never mentioned verbally by staff. More importantly, I had explicitly stated that I did not want gratuity included — and that choice should have been respected.
I would like to emphasize that gratuity is a voluntary tip, and under normal business practice in the United States, it is the customer’s decision whether or not to leave a tip — especially in buffet-style restaurants. Automatically adding a tip, even after a clear objection, is misleading, unethical, and potentially unlawful under consumer protection guidelines.
I am requesting:
1. A formal explanation of why gratuity was added after I declined it.
2. A refund of the unauthorized gratuity portion.
3. That your restaurant clearly and verbally informs customers about any automatic gratuity in the future.
4. That gratuity remains optional unless required for large parties and clearly disclosed before payment.
Thank you for your attention to this matter. I hope your team takes this seriously and ensures more transparent and respectful practices going forward.
Sincerely,
Customer on July 20, 2025
… moreFormal Complaint – Unauthorized Gratuity Charge on July 20, 2025
Dear Management of Grand Buffet,
I am writing to formally file a complaint regarding my visit to your restaurant on July 20, 2025, at approximately 6:03 PM, as shown on the attached receipt.
Upon entry, I saw that the clearly posted dine-in price for an Adult Buffet was $16.99. I also confirmed that I would not be ordering any drinks and specifically asked your staff not to include any gratuity in my bill.
Despite this, I was charged a total of $21.75, which indicates that gratuity (approximately 18%) and tax were added to my bill without my consent and without being itemized or transparently presented on the receipt.
Although there is a small printed note at the bottom of the menu board stating that “an 18% gratuity will be added,” this message is not prominently visible, and it was never mentioned verbally by staff. More importantly, I had explicitly stated that I did not want gratuity included — and that choice should have been respected.
I would like to emphasize that gratuity is a voluntary tip, and under normal business practice in the United States, it is the customer’s decision whether or not to leave a tip — especially in buffet-style restaurants. Automatically adding a tip, even after a clear objection, is misleading, unethical, and potentially unlawful under consumer protection guidelines.
I am requesting:
1. A formal explanation of why gratuity was added after I declined it.
2. A refund of the unauthorized gratuity portion.
3. That your restaurant clearly and verbally informs customers about any automatic gratuity in the future.
4. That gratuity remains optional unless required for large parties and clearly disclosed before payment.
Thank you for your attention to this matter. I hope your team takes this seriously and ensures more transparent and respectful practices going forward.
Sincerely,
Customer on July 20, 2025
G. Chen
There were good selections of food and freshly prepared. The salt and pepper shrimp were the best comparing to other buffets. The waitresses were very attentive, 18% tips is fair.
… moreChristy Lagoon
Very good food, recommend to go there during their busy hours, although you might need to wait in line when busy, but it’s totally worth waiting. Waitresses are very friendly and attentive. Good place for family gatherings. I have no problem with them adding 18% gratuity, Good job.
… morePaola S
The staff is alright. Cooks know what they’re doing but the hostesses always hovering like drones. Food is good, better than the buffet in barre (china moon -100 stars ) Love the variety!
… moreY G
A very disappointing dining experience. When we finished our meal, we were informed that a gratuity had already been included in the bill, amounting to 18% of the total. Since it was a buffet and we served ourselves, my friends and I felt that an 18% gratuity was unreasonable. However, the cashier responded in a very rude manner and refused to let us leave without paying.
What frustrated us the most was that at no point were we informed—through any means—that such a mandatory charge existed. This policy was not written on the small blackboard at the restaurant entrance, nor did the servers show us the menu with this information. There were no signs, no verbal notice, nothing. We felt completely blindsided by this policy.
Even if we had to accept the 18% charge as unfortunate, the cashier’s attitude was still a major issue. Given the quality of the food, we expected a much better level of customer service. It’s unfortunate that we didn’t take more time to review the feedback from previous customers before visiting.
… moreWhat frustrated us the most was that at no point were we informed—through any means—that such a mandatory charge existed. This policy was not written on the small blackboard at the restaurant entrance, nor did the servers show us the menu with this information. There were no signs, no verbal notice, nothing. We felt completely blindsided by this policy.
Even if we had to accept the 18% charge as unfortunate, the cashier’s attitude was still a major issue. Given the quality of the food, we expected a much better level of customer service. It’s unfortunate that we didn’t take more time to review the feedback from previous customers before visiting.