Esmeralda’s Café

  4.4 – 660 reviews   • Cafe

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✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Esmeralda's Café 27705

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Reviews

Eugina Barnes
My first time eating here. The plantains were excellent!! The Cafe Americano was very hot and stayed out thought out my meal. I ordered the omelette without meat and the home fries. I will definitely be back!!
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Cj Brown
The food was very good and the menu was very diverse. I think the workers struggle with English so that’s something to look out for. The workers were very nice though. The steak was really good. The steak burrito also tasted really good and was well-cooked. The bakery looks excellent and the donut had a great flavor and consistency.
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Kelley McMillion
The food was amazing. I ordered a BLT with cheese that came with fries and a drink for 13.17 with tax. It was loaded with bacon and so crispy. However, customer service was horrible. I placed a to go order in the restaurant and waited 35 minutes for my order to come out. I watched 4 people, 2 men and 2 women come in and place a order ( not pick up a to go order) and received their orders before me. I went back up to the counter twice to inquire about my order. The woman behind the register never went to the back to check on the progress, but instead shrugged her shoulders. I noticed this was the same thing happened to 2 people that were there before me. Ironically, we were all black and those who came in afterwards that placed orders and received their orders were all Hispanic. Not sure if race was a factor but that was truly too ironic. This food is too good to have such poor customer service
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Stephen Mutz
Overall good value diner with strong portions and nice service but average food.

Came here with the colleague and we had a good breakfast with OK diner coffee, and a very nice waitress. The portions were good and the omelette was solid, but I wouldn’t necessarily seek it out.

Great option if you’re in the area, but not somewhere to go out of your way to eat at! That said it would be great with kids and it’s very spacious inside.
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Lillian Martinez
Im a big supporter of Esmeraldas Cafe! We visit the Durham location very often the food , service and atmosphere is there!
Butner IS NOT ! we got excited to find this one on our way home. Unfortunately the only person there that had good service was the young man sitting people.
The server had a headache and you could tell with the service that was provided. Very blunt, unwelcoming (maybe because of how she felt) . The food presentation was messy. We ordered “El Hondureno” and the yuca and chicharones were really over cooked and hard. My family had ten minutes with their drinks and when i asked the server told me she doesn’t do that .Once i got it ,No cute presentation on the coffee like how durham does. The cappuccino was very dark even after ordering it sweet.
My daughter had ordered the special the had 2 pancakes, 2 eggs and a choice of meat for $5.99
We had paid and realized i wad charged $12.99 for a pancake platter. Once we asked what the difference was the girl MADELINE told me i was probably given a kids meal which made no sense… if it was a kids meal i should not be charged that amount . After explaining it multiple times to her she began coming at me like if i was lying to the point she said “oh no dont try me today” At that point i could have called the police for feeling threatened . What was she going to do fight me outside lol? Then she was saying racist things about salvadorean people . When she found out i was salvadorean she started apologizing. I would have returned to this location if it was just the food and waitress but Madeline’s big mouth was very unprofessional and not worth any penny they pay her. To the sweet owners – please hire different staff.
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TAJ
Esmeralda’s has been my husband and I’s favorite restaurant for the past 5 years. We typically go there for breakfast to order the omelette along with the home fries. We love that the omelette is made consistently delicious, we have not found a place that makes their omelette better or as good as this place. However, this past month August/September they have made changes to the way the omelette is currently being made when my husband asked they said have made changes. I am not sure the reason but I really hope they make a change to have the old way of making the omelette as an option . The new change has been disappointing the omelette doesn’t taste the same anymore & the portion sizes are smaller as well.
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Dawn Wills
First time visit and received a warm welcome even though the restaurant was pretty busy. We seated ourselves immediately and our server Kelly brought us menus right away and offered water and coffee. Our food was delicious, but the service was fantastic. We will definitely be back to try other items – they serve breakfast, lunch and dinner at reasonable prices.
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Kim J
This a place my family agreed on. There is so much variety. We went on a Sunday and it was quite busy but we waited a reasonable time for our food. Our server was quite polite. We ordered steak and cheese (was very good) buffalo wings (great) breakfast burrito with turkey sausage ( our favorite, the best!!) A breakfast plate with waffles, eggs and bacon(this was just alright) overall we had a wonderful experience. We would recommend and we will be returning. This place has been added to out rotation!!
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Elika Emerick
By far one of the best restaurants in Durham. I always get the ribeye, and it never disappoints! I especially love that I can get anything on the menu, at any time during the day. The space is large and there is a full bar. They offer delivery as well! There is a large parking lot to accommodate the large dining area that is very open. There is also an outdoor picnic area with umbrellas. It’s also kid-friendly and the staff are very kind. If you’re in a rush, call ahead to place the order.
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Karla avila
Try to avoid going there during lunch time cause obviously the service is going to be very slow. Once arriving it took around 30 mins for a waitress to take our order. The food itself was ok. Nothing to special but my biggest complaint was the lomo saltado plate. Most of the meat cuts were fatty and not fully cooked. I decided not to eat anything and asked to return it and ask for another dish the waitress said the kitchen staff told her that’s how the dish is cooked and that they can’t replace it or even refund the meal. Most restaurants even food trucks atleast give you a refund.
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