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Hours
| Thursday | 11 AM–10 PM |
| Friday | 11 AM–10 PM |
| Saturday | 11 AM–10 PM |
| Sunday | Closed |
| Monday | Closed |
| Tuesday | 11 AM–10 PM |
| Wednesday | 11 AM–10 PM |
Address and Contact Information
Address: 6, Štupartská 598, Staré Město, 110 00 Praha 1, Czechia
Phone: +420 602 248 314
Website: http://www.erawanprague.cz/
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ERAWAN PRAGUE
[email protected]. OPENING HOURS. Tuesday – Saturday: 11:00 am – 10:00 pm … ERAWAN PRAGUE – Štupartská 6, Praha 1 – Staré město, Česká republika.
CONTACT – ERAWAN PRAGUE
ADDRESS. Restaurace Erawan Prague. Štupartská 6 / Celetná 11. Prague 1 – Old Town 110 00. Czech Republic. Opening hours. Tuesday – Saturday : 11:00 am – 10:00 …
Erawan Prague (@erawanprague) – Facebook
Erawan Prague ; Details. . 90% recommend (17 Reviews). . $$. . Štupartská 6, 11000 ; Links. . erawanprague.cz ; Contact info. . +420 602 248 314. . rezervace …
Reviews
Amp Pommy
The worst experience our family has ever had (a Thai family traveling in Prague)
First of all, I would like to clarify that our family is Thai, traveling around the world as a hobby, and we run our business in Thailand. We are not Thai people working abroad.
We have traveled to many European countries, including the UK, France, Spain, Germany, Switzerland, Italy, Austria, and Hungary. We have enjoyed both local cuisine and Thai food throughout Europe, and we have always had positive experiences — until this incident.
At Erawan Prague, however, we experienced extremely poor service that was beyond acceptable and left us feeling that we do not want to visit Prague again. From my personal perspective, this experience felt like discrimination. Readers may interpret it as they wish.
During our Europe trip in 2025–2026, after traveling for over a week, our family missed Thai food and decided to have dinner at Erawan Prague.
We entered the restaurant and asked for a table for five people. The staff member in charge (an older order-taking staff) told us there were no available seats, despite the fact that there was a table without a reservation sign with four empty seats and enough space to add one more chair. A nearby table was also paying the bill, which meant seating would clearly be available soon. The staff member simply waved his hand dismissively and gave no explanation.
Because my mother really wanted Thai food, we waited until a table for six people became available. After being seated, the staff insisted that we move to a hidden high table at the back, even though we had a child with us (height under 130 cm). We insisted on sitting at a regular table.
This is where the negative experience began.
1. After we sat at the regular table, the staff showed visible irritation toward us. When handing us the menus, he threw four menus onto the table instead of placing them politely. He then walked into the kitchen, loudly slamming dishes and plates, which other customers could clearly hear.
2. We chose to remain patient and ordered:
• Pad Kra Pao
• Jasmine rice
• Fried rice with shrimp
• Tom Yum Goong
• Chicken satay
We received two servings of jasmine rice instead of one. When we asked for spoons, we were given only one spoon for five people, forcing us to eat Thai food with knives and forks.
3. After finishing the meal, we requested the bill and noticed an error. We ordered one jasmine rice, were served two (which we accepted), but were charged for three. I tried to explain this, but the staff showed annoyance and insisted on charging for three. Since the difference was only 70 CZK, I let it go to avoid further conflict.
4. This final incident is unacceptable and the main reason for this review.
After paying the bill and preparing to leave, the same staff member came to our table and knocked on it with the spine of the menu. He pointed to a used napkin near the plate and said:
“You cannot behave here the same way you do in Thailand. This is a developed country, and people don’t do that here.”
He then demanded that we return to the table and place the napkin on the plate ourselves. After payment, there was no thank you, unlike what was said to other tables.
I have traveled extensively around the world and have never experienced anything like this. From my perspective, this was discriminatory behavior toward Thai customers in a Thai restaurant, which is completely unacceptable.
I hope the restaurant will take this matter seriously. The restaurant has CCTV cameras that can be reviewed to verify what happened. We expect a sincere apology and proper handling of this incident.
PS.Thai Staff so nice and food is ok.
… moreFirst of all, I would like to clarify that our family is Thai, traveling around the world as a hobby, and we run our business in Thailand. We are not Thai people working abroad.
We have traveled to many European countries, including the UK, France, Spain, Germany, Switzerland, Italy, Austria, and Hungary. We have enjoyed both local cuisine and Thai food throughout Europe, and we have always had positive experiences — until this incident.
At Erawan Prague, however, we experienced extremely poor service that was beyond acceptable and left us feeling that we do not want to visit Prague again. From my personal perspective, this experience felt like discrimination. Readers may interpret it as they wish.
During our Europe trip in 2025–2026, after traveling for over a week, our family missed Thai food and decided to have dinner at Erawan Prague.
We entered the restaurant and asked for a table for five people. The staff member in charge (an older order-taking staff) told us there were no available seats, despite the fact that there was a table without a reservation sign with four empty seats and enough space to add one more chair. A nearby table was also paying the bill, which meant seating would clearly be available soon. The staff member simply waved his hand dismissively and gave no explanation.
Because my mother really wanted Thai food, we waited until a table for six people became available. After being seated, the staff insisted that we move to a hidden high table at the back, even though we had a child with us (height under 130 cm). We insisted on sitting at a regular table.
This is where the negative experience began.
1. After we sat at the regular table, the staff showed visible irritation toward us. When handing us the menus, he threw four menus onto the table instead of placing them politely. He then walked into the kitchen, loudly slamming dishes and plates, which other customers could clearly hear.
2. We chose to remain patient and ordered:
• Pad Kra Pao
• Jasmine rice
• Fried rice with shrimp
• Tom Yum Goong
• Chicken satay
We received two servings of jasmine rice instead of one. When we asked for spoons, we were given only one spoon for five people, forcing us to eat Thai food with knives and forks.
3. After finishing the meal, we requested the bill and noticed an error. We ordered one jasmine rice, were served two (which we accepted), but were charged for three. I tried to explain this, but the staff showed annoyance and insisted on charging for three. Since the difference was only 70 CZK, I let it go to avoid further conflict.
4. This final incident is unacceptable and the main reason for this review.
After paying the bill and preparing to leave, the same staff member came to our table and knocked on it with the spine of the menu. He pointed to a used napkin near the plate and said:
“You cannot behave here the same way you do in Thailand. This is a developed country, and people don’t do that here.”
He then demanded that we return to the table and place the napkin on the plate ourselves. After payment, there was no thank you, unlike what was said to other tables.
I have traveled extensively around the world and have never experienced anything like this. From my perspective, this was discriminatory behavior toward Thai customers in a Thai restaurant, which is completely unacceptable.
I hope the restaurant will take this matter seriously. The restaurant has CCTV cameras that can be reviewed to verify what happened. We expect a sincere apology and proper handling of this incident.
PS.Thai Staff so nice and food is ok.
oytun
We tried to make an online reservation several hours in advance, but it remained in “pending” status. We decided to go anyway. Upon arrival, we were met with an annoyed and dismissive attitude from an older European waiter, as if our presence was already a burden.
When we mentioned that we had a reservation request pending, he silently pointed us to a table without any explanation or greeting. Given that the restaurant was far from full, with only two other tables occupied during our visit, seating us was clearly not an issue.
The food itself was good, which makes the experience even more disappointing. Unfortunately, the tense and uncomfortable atmosphere created by this waiter affected everyone, not just us. It felt unfair to the kitchen team.
While still seated, we ended up making a reservation at another Thai restaurant and left immediately after finishing. Good food alone cannot make up for unfriendly and unsettling service.
… moreWhen we mentioned that we had a reservation request pending, he silently pointed us to a table without any explanation or greeting. Given that the restaurant was far from full, with only two other tables occupied during our visit, seating us was clearly not an issue.
The food itself was good, which makes the experience even more disappointing. Unfortunately, the tense and uncomfortable atmosphere created by this waiter affected everyone, not just us. It felt unfair to the kitchen team.
While still seated, we ended up making a reservation at another Thai restaurant and left immediately after finishing. Good food alone cannot make up for unfriendly and unsettling service.
Peter Bogár – Bogár Archery
It had a bit of a strange taste to me, I expected it to be a bit better. I’ve been to Thailand before, but it didn’t taste like the food I ate there.
The curry was very watery for me, but the meat with green beans was delicious.
… moreThe curry was very watery for me, but the meat with green beans was delicious.
Harriet Mashford
We went to this restaurant on our first night, it was convenient under our hotel. The welcome was not a warm one. The man who served us looked like he didn’t want to be there at all. The food was lovely and the waiter did get more smiley as the night went on. Go for the food but don’t expect top tier service!
… moreAlex Au
Went there for dinner since the past few days we have been eating Czech food, craved for some Asian food.
The restaurant was nicely decorated, we were the only one since it was still early. “Greeted” by a male server who doesn’t speak much nor showed any hospitality towards us. Took our order and disappeared somewhere, another customer stepped in and waited for a long while and then left. I think it was the same server as other reviews has shared, so service is not there.
As for food, we ordered the standard chicken satay, possibly the worse looking one we ever had! 2 big pieces of chicken breast on stick, slightly grilled. A lot of chicken but nothing close to what satay should look.
We also ordered the tom yum shrimps soup, it was ok.
For main course we ordered the red curry with duck and the chef special – roasted pork belly with garlic, oyster source and pak choy, since we want some Asian green in our diet. The duck was not in big piece but was like pulled duck meat and was a little chewy, curry was a bit too watery than usual. The roasted pork belly was tough and the oak choy was served cut into pieces and mixed with carrots, not the way a pak choy dish as one expected.
Overall, good atmosphere and nicely decorated, but food and service were not up to par.
… moreThe restaurant was nicely decorated, we were the only one since it was still early. “Greeted” by a male server who doesn’t speak much nor showed any hospitality towards us. Took our order and disappeared somewhere, another customer stepped in and waited for a long while and then left. I think it was the same server as other reviews has shared, so service is not there.
As for food, we ordered the standard chicken satay, possibly the worse looking one we ever had! 2 big pieces of chicken breast on stick, slightly grilled. A lot of chicken but nothing close to what satay should look.
We also ordered the tom yum shrimps soup, it was ok.
For main course we ordered the red curry with duck and the chef special – roasted pork belly with garlic, oyster source and pak choy, since we want some Asian green in our diet. The duck was not in big piece but was like pulled duck meat and was a little chewy, curry was a bit too watery than usual. The roasted pork belly was tough and the oak choy was served cut into pieces and mixed with carrots, not the way a pak choy dish as one expected.
Overall, good atmosphere and nicely decorated, but food and service were not up to par.
Chen Nick
Nice place to dine in if you are visiting the old town of Praha and trying to find some Asian tastes in the area not too far from the plaza. Foods are fairly close to the traditional Thai but of course a bit of European flavors mixed. Service is very friendly and the dining area feels relax especially when after walking a lot in the old town. Lunch menu available. Fair price and recommended!
… moreWorrakan Warasin
The food tasted good and was quite close to authentic Thai cuisine. The portion sizes were generous and satisfying, which really helped relieve our craving for Thai food.
However, the service was very disappointing. The male waiter, who appeared to be older, showed no service mind at all.
From the moment we entered the restaurant, he told us there were no available tables, even though there were clearly empty tables and only an extra chair was needed. His attitude made it seem as though he did not want to serve Thai customers in a Thai restaurant.
He then placed the menus down very forcefully, almost as if he was throwing them at us. The food that was served did not match what we had ordered.
We asked for five spoons since there were five of us, but only one spoon was brought. Thai food requires both a spoon and a fork—otherwise, it is very difficult to eat rice properly.
After we paid the bill and were about to leave, this waiter told us to go back and remove the used tissues from the plate, saying, “We don’t do that here,” while giving us a very condescending look.
There was no “thank you” at all.
His behavior showed a complete lack of service mind. He was rude, impolite, and highly unprofessional—especially for a Thai restaurant.
I have traveled to many countries and have never experienced anything like this, not even in Western restaurants.
I sincerely hope the restaurant will take this feedback into consideration and improve their service for the benefit of their business.
… moreHowever, the service was very disappointing. The male waiter, who appeared to be older, showed no service mind at all.
From the moment we entered the restaurant, he told us there were no available tables, even though there were clearly empty tables and only an extra chair was needed. His attitude made it seem as though he did not want to serve Thai customers in a Thai restaurant.
He then placed the menus down very forcefully, almost as if he was throwing them at us. The food that was served did not match what we had ordered.
We asked for five spoons since there were five of us, but only one spoon was brought. Thai food requires both a spoon and a fork—otherwise, it is very difficult to eat rice properly.
After we paid the bill and were about to leave, this waiter told us to go back and remove the used tissues from the plate, saying, “We don’t do that here,” while giving us a very condescending look.
There was no “thank you” at all.
His behavior showed a complete lack of service mind. He was rude, impolite, and highly unprofessional—especially for a Thai restaurant.
I have traveled to many countries and have never experienced anything like this, not even in Western restaurants.
I sincerely hope the restaurant will take this feedback into consideration and improve their service for the benefit of their business.
Arc M
Ordered fried spring rolls, beef red curry (with jasmine rice), squid & prawns (with a fried egg) and a fried rice. Added black tea (hot) and a coke zero. The food is decent and refreshing taste for asian palate.
Arrived around 1930ish on Tue evening, not too busy. Vicinity of the old town square.
Great for those who miss asian food and some spicy.
… moreArrived around 1930ish on Tue evening, not too busy. Vicinity of the old town square.
Great for those who miss asian food and some spicy.
Karl DB
Simply excellent authentic Thai food in the center of Praha. This is a small place just of the tourist traps but close to the center of town. The soups were tasty and just spicy enough. Best Tom Yam ever. The mains were terrific, I asked for the spicy stir fried beef and it was top notch. Probably too spicy for most but great taste. Service was fantastic, fast and friendly, how does he manage it all alone. Highly recommended.
… moreJulie Santos
Perfect. Very kind and attentive staff
I don’t remember his name but the waiter who served us was the highlight.
And if you don’t like spicy, make sure to mention if they can make less spicy. Ok general the cuisine is composed by the spicies but they can always bring you coconut milk to soothe the tongue
Lovely food and wine recommendation
… moreI don’t remember his name but the waiter who served us was the highlight.
And if you don’t like spicy, make sure to mention if they can make less spicy. Ok general the cuisine is composed by the spicies but they can always bring you coconut milk to soothe the tongue
Lovely food and wine recommendation