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✔️ Dine-in ✔️ Drive-through
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Hours
| Tuesday | 10:30 AM–9 PM |
| Wednesday | 10:30 AM–9 PM |
| Thursday | 10:30 AM–9 PM |
| Friday | 10:30 AM–9 PM |
| Saturday | 10:30 AM–9 PM |
| Sunday | 10:30 AM–3 PM |
| Monday | 10:30 AM–9 PM |
Address and Contact Information
Address: 101 S Chicago Ave, Portales, NM 88130
Phone: (575) 359-0098
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El Rancho | Portales NM – Facebook
El Rancho, Portales, New Mexico. 1353 likes · 4 talking about this · 2428 were here. Authentic New Mexican food in Portales, New Mexico. Enjoy your…
El Rancho Restaurant menu in Portales, New Mexico, USA
Join the gang at El Rancho Restaurant in Portales and enjoy the mexican food we have served to the delight of our customers for many years.
Online Menu of El Rancho Restaurant, Portales, NM
El Rancho Restaurant ; Website: www.elranchorestaurants.com/ ; Best Restaurants Nearby · Best Menus of Portales · Best of New Mexico ; Menus People Viewed Nearby.
Reviews
Kj J
Very unimpressed and unhappy with the service we received. This used to be our go to place and sadly things there have changed. Went in today and ordered 2 of the burrito dinners chicken smothered in green sauce and my son got the hamburger steak. Before being presented with the food we got the wrong drink. Our waitress after getting refills gave the wrong drinks. Her attitude from the beginning was as if she didn’t care. We got our food and I immediately said this looks different. They were out of cheese and didn’t mention anything to the customers. I go to bite into my burrito and it was beef. My son didn’t get all the fixings with his meal either like he was supposed to. We informed our waitress that our order was wrong and instead of having to wait any additional time we asked for a discount. When I went to take a second bite of the burrito I discovered it had beans which I do not eat. After confront the waitress on our order being wrong she stayed away from our table. When she finally came back I asked for her to take my meal off and she did not want to so I asked for a manager. The manager had the same attitude. We were supposed to get a discount on my husband’s wrong order my order was supposed to be removed and they were supposed to give a discount on not giving my son everything. Instead of trying to fix the problem and take accountability for the mistake they blamed their kitchen staff. Was not happy at all. This was the second time we have had an order wrong for the same meal only difference is the first time it was called in and picked up in the drive through. They wanted to refuse to give the correct order at first. It was already paid for. Sat in the drive through for an hour and went through 3 different people before getting a refund. If you want good service sadly you would be better off going elsewhere.
… moreLacey Jane
Quick friendly service. Food was delicious and the portions were large.
… moreStephanie Allen
Everytime we go the food is okay.. the service is friendly enough. You never have to wait for an open table. But this time we stayed a little late, and I guess they didn’t like that, so when they offered the fried bread and we accepted it to go, we didn’t think they’d drop their quality just to get us out. Fried on the outside and raw dough on the inside. On every. Single. Piece. Will be going back to give them their uncooked food and will be the last time to give them a chance. Sad that the standards here are so low and you have to drive 30mins to 2hrs away for decent food.
… moreLogan Brown
Great local, family owned restaurant! You want great Mexican food, you found the place. The chips and salsa is always the bomb and they have a full menu with anything you want. Don’t forget to finish your meal with a sopapilla filled with honey.
… moreSondra Hatcher
Used to love eating here. Today his hamburger was burned to a crisp. Waitress did offer to make him another one. Then I found a hair in my expensive beef fajita nachos. Waitress said sorry and that she would tell the kitchen about it. When I paid I told the cashier about it and again all I got was Sorry. How does that help? I cannot believe they did not offer to make it right. I will never go in there again and it was my favorite place to eat. Oh well live and learn
… moreLeticia Aguilera
Food was gross. Also Found out the owner is also a bigot apparently. Big hate for someone with LGBTQ employees. I guess they don’t care as long as they’re making money. Won’t be coming here again. This place uses God to be hateful. Not a place I’d ever give my money to again.
… moreRose Sanchez
Horrible service and owner. Everything tastes frozen. Food is just throw together with no care. Spend your money elsewhere. Becuase this place will make you sick.
… moreEd Montano
I came late at the end of the day with a couple of friends. Most restaurants want to run you out and give poor service towards the end of the shift but not these guys. Fajitas and service were great and there will be a next time
… moreJoshua Dylan Crandall
I love this place, and it’s really turned back around. The servers are amazing, and always make sure you’re all good at your table
… moreLolita Star
Bad service and not a drop of Mexican flavor…. Just go somewhere else if you craving true Mexican Food. Also don’t dare complain cause you’ll get an attitude…. Sorry but their people skills are none…..
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