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While some things have changed over the last few decades, El Pollo Loco’s delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way – on our signature open-flame grills – then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Elk Grove,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Fast-food chain outpost known for Mexican classics made with fire-grilled chicken.
Hours
| Friday | 9:30 AM–10:30 PM |
| Saturday | 9:30 AM–10:30 PM |
| Sunday | 9:30 AM–10:30 PM |
| Monday | 9:30 AM–10:30 PM |
| Tuesday | 9:30 AM–10:30 PM |
| Wednesday | 9:30 AM–10:30 PM |
| Thursday | 9:30 AM–10:30 PM |
Address and Contact Information
Address: 8428 Elk Grove Florin Rd, Elk Grove, CA 95624
Phone: (916) 682-2205
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8428 Elk Grove Florin Rd – El Pollo Loco Stores
El Pollo Loco is a quick-service fire-grilled chicken restaurant inspired by the flavors of Mexico, located at 8428 Elk Grove Florin Rd in Elk Grove, CA.
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Find an El Pollo Loco location near Elk Grove. Get directions and enjoy fresh L.A. Mex style cuisine for dine-in, takeout, delivery or drive-thru.
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Reviews
AK
Good customer service, and the employees are respectful, but lazy , also they don’t listen to the customers while customers placing their orders which is really makes hard for customers to receive the right order without any mistakes. They are located in Elk Grove Florin Rd, Elk Grove, CA. This location of El Pollo Loco is decent in size, also the cleanliness is fine, but they need to take it seriously because it is a Restaurant. The bathrooms are not super clean, and they need a little bit of more attention, especially the soap, and toilet paper. DO NOT call them because they will never pick up your call, and actually you can’t leave a voicemail because the system will not let you , so don’t waste your time. They prices are high equivalent to other restaurants , but for so small portions of food plus the quality is poor not good by quality I mean the ingredients are not fresh enough for consuming.The food here doesn’t taste like other locations of El Pollo Loco maybe it is because of the ingredients or maybe because they use to much of canned food, especially beans which is why they don’t have that much of customers, so not crowded at all. They do have a drive thru, but don’t use it for placing your orders because most likely you will receive a wrong order, so place your order in person instead. They do offer different kinds of services like delivery, drive thru, dine in , and takeout, so it depends on the customer which option she/he wants. Yes ! They are wheelchair accessible, but the seats inside the restaurant are not comfortable at all, so hard for disabled individuals to enjoy their meals. The parking lot is huge , and you can’t leave find parking spaces easily including the handicapped spots. My experience was not as expected because I was handed wrong order not only that they were not acknowledging that that is their fault not me, so I should not be blamed for it, also no apologies were offered that is why I’m not recommending this location of El Pollo Loco to anyone because I don’t want anyone go through what I went through, so saving you guys money plus time, and most importantly the gas , and miles on your vehicles. I’m not coming back either.
… moreJuan Pablo Flores
They have excellent tasting chicken, beans, rice, salad, and sauces: all at reasonable prices if you use the available discounts. I don’t usually like salad dressing, but really enjoyed their cilantro-flavored one. Likewise, their rice came out flawless. Beware the green sauce they give is a bit spicy.
… moreHenryHenrietta EdmondsonWalton
I had to go to THIS El Pollo Loco TO GET NOT ONLY GOOD SERVICE BUT DAMN GOOD FOOD! The chicken was nice and hot and fresh and tender!!!! They need to send these workers from Folsom Blvd to the one on Stockton Blvd (South Sacramento) to show them how it’s done right! They even gave me coupons for my next visit! This is my new place to eat! Yummy! Fresh and hot!
… moreAdam Hornsby
Last time I’ll eat at this location. I love their wraps along with a side guacamole and chips. I’ve been to this location about 5 times and all but one has been horrible with the guacamole. The guacamole they give me is about 3 large chunks of avocado shoved into a bowl. Do these idiots realize that avocado is NOT guacamole? That avocado is only one of the ingredients? Absolutely horrible service to actually give this out, especially with what they are charging for GUACAMOLE.
Well I went back again, and go figure… They did the same thing to me again!!!!! Got the guac and chips and the guac is nothing but a huge piece of avocado. This place is horrible, waste of money. 6/10/2022
… moreWell I went back again, and go figure… They did the same thing to me again!!!!! Got the guac and chips and the guac is nothing but a huge piece of avocado. This place is horrible, waste of money. 6/10/2022
Eric Romero
Came in Saturday night wasn’t sure what to get the employee was extremely helpful and the food was delicious. I will definitely be back.
… moreGracie Harrison
Dry and uncooked tortillas! They sont carry lime, lemon or hot sauce. So whats the point?! Will not be returning!
… moreAmber Carpenter
Normally I have a good experience here, but today they were out of the mango salsa for the fit bowl I wanted. No big deal, so I ordered a different fit bowl, then ordered a bowl for my boyfriend. I asked if it was possible to add spinach to it, and was told that they were out of spinach… Which is a key ingredient of the bowl I ordered, but the order taker didn’t mention. We got our order without forks or napkins (in the drive thru!), which would have been pretty problematic if we hadn’t been heading home. My bowl was pretty substandard – there was, of course, no spinach on my bowl either; just a bunch of iceberg lettuce, and some of that was pretty soft. Neither of our bowls seemed to have been made with care, and we both felt that they tasted substandard. I’m not sure why our visit last night seemed so off from what I usually expect, but I hope that things will be better the next time I go, because the bowls really are good when made properly!
… moreJoti Ulloa
Food was good, but service was a little slow
… moreRuth Hinds
Our server was very nice with a welcoming smile. We got the avocado chicken salad and churros. It was very good. We enjoyed the horchata on tap.
… moreDara Hyden
The meal had no flavor! I used to love this place.I had to throw this away. You can see how bland this is. Even the salsa was bland. You had good food at one time.
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